Table of Contents
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Programming Features of MERLIN Attendant
3 .
Dial the extension code.
4.
Dial the transfer code.
5 .
Dial the extension number (2 to 4 digits) where the caller will be
connected.
6 .
Dial
# #
The two-beep confirmation tone sounds.
NOTE:
If you hear a three-beep (error) tone, return to step 1.
7.
For each additional change, repeat steps 1 through 7.
8.
Continue programming or dial
9 .
Dial
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Changing Call Processing Options
This section contains a list of ringing options and time delays that can be
adjusted depending on the customer's needs. It also lists several options to
improve call processing if the customer allows callers to dial individual
extension numbers.
Table 2-2 gives a description of the options, the default setting for each one,
and the possible settings that can be used. The last column can be used to
record the value selected by the customer.
2-14
Changing Call Processing Options
11=Day Primary Extension
12=Day Secondary Extension
21=Night Primary Extension
22= Night Secondary Extension
0=No Operation
1=Supervised Transfer
2=Blind Transfer
5=Disconnect
to disconnect.
to exit the authorized caller mode.
*
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Table of Contents
Troubleshooting
