Lost Authorized Caller Code - AT&T MERLIN Attendant System Manager's Manual

Testing and Troubleshooting
power is interrupted for more than three hours, you must re-record all of your
If
announcements once power is restored. Refer to MERLIN Attendant Planning
Form D for the information and programming instructions.
If power is interrupted to the MERLIN LEGEND system control unit, you should
reactivate the privacy feature to prevent call contention between the MERLIN
Attendant and the receptionist during backup call handling, as well as to
prevent barge-in by other MERLIN LEGEND system users during immediate
call handling.
Perform the following steps to activate the privacy feature:
1. Be sure switches 1 and 2 on the back of the MERLIN Attendant are on
(down) and switches 3 and 4 are off (up).
2.
Unplug the MERLIN Attendant from the power source.
3. At the MERLIN Legend system control unit, disconnect the first MERLIN
Attendant from the Basic Telephone (012) Module.
4. Plug a basic Touch-Tone telephone into that same port.
Lift the handset.
5.
Dial
6. #
7. Hang up the handset.
8. Reconnect the MERLIN Attendant to its port on the Basic Telephone
(012) Module.
Plug the MERLIN Attendant into the ac power outlet.
9.
10. Repeat these steps for each MERLIN Attendant.

Lost Authorized Caller Code

If the default authorized caller code (789) is changed and the new code is lost
or forgotten, contact the AT&T National Service Assistance Center (NSAC,
telephone numbers are listed on the front inside cover of this book) or your
AT&T Authorized Dealer.
Troubleshooting
3-4
to activate the privacy feature.
3 1