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Faxes Are Not Being Received Correctly
Chapter 9
Full paper supply
Whether the fax unit is a G3 machine
Whether the unit supports ECM (if so, turn ECM on for your
MultiPASS L90 through the operator panel menu)
Does the BUSY/NO SIGNAL message appear in the CD display?
Make sure your phone line is active and correctly connected to the
MultiPASS L90.
Is the operation panel blank?
You might have a power problem. Check that the AC adapter is plugged
securely into the unit, and that your electrical source is OK.
Is the MultiPASS L90 warm to the touch?
The unit might have overheated and shut down. Turn the unit off and let it
cool down for several minutes but less than one hour, or you might lose
information registered in memory. Try using it again.
Is the MultiPASS L90 not switching correctly between telephone and fax
transmissions?
Check the FAX/TEL AUTO SW setting in the operation panel user menu is
set to ON. Make sure the ANS HOOK UP and MANUAL lights on the
operation panel are off.
Are you not automatically receiving faxes?
Make sure you have printed any documents received into memory. Check the
operation panel display for an error message. Make sure you have paper in
the cassette. If RX RESTRICTION is set in the operation panel user menu,
you can only receive faxes from certain locations.
Frequently Asked Questions
9-3
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