Cannot Scan Films; Cannot Obtain A Clean Scan, Colors Scan Incorrectly; Frames Are Not Detected Correctly - Canon Pixma MP800R User Manual

Cannot Scan Films

Cause
Film guide not correctly placed on
the Platen Glass.
The Document Cover is not closed.
You have not removed the FAU
Protective Sheet.
The Scanner Lock Switch is not
released.

Cannot obtain a clean scan, colors scan incorrectly

Cause
Dust or dirt is stuck to the Platen
Glass or on the FAU Lamp.
Dirt is stuck to the film.
Film condition is poor due to faded
colors.
If the slide mounts are white then
light reflected off them will show up.

Frames are not detected correctly

Cause
Film is out of position.
Chapter 12
Insert the film in the film guide supplied for this machine and place it in
the correct position on the Platen Glass.
Close the Document Cover properly.
Remove the FAU Protective Sheet from under the Document Cover.
Slide the Scanner Lock Switch to the release position
to turn the machine off. Then, turn the power back on.
Remove the dust or dirt from the Platen Glass or the FAU Lamp. See
"Cleaning Your Machine" on page
Wipe the film with a cloth then set it again.
Scan using <Fade restoration>. See
on page 38.
Note
If a print out of an image does not appear satisfactory or the same as what
you see on the monitor, you may need to change the print settings, or the
machine itself may have engaged in problems. See
Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are
Misaligned/Cannot Print to End of Job" on page
Use black mounts, or mask the slide mount with a black frame.
Reposition the film in the film guide so that the frame of the guide does
not obscure them.
Note
It may not be improved even if repositioning the film depending on the
film. In that case, scan from the computer. For details, refer to the Scan
Guide.
Action
Action
121.
"Memory card and Photo/film modes"
"Ink Does Not Come
132.
Action
Troubleshooting
, press [ON/OFF]
131