Troubleshooting; Projector Does Not Power On; Lamp Does Not Ignite; Lamp Suddenly Turns Off - Christie D4K2560 User Manual

Troubleshooting

This section provides information and procedures for resolving common projector issues. If a
projector issue cannot be resolved, contact a Christie accredited service technician.

Projector does not power on

• Make sure the projector circuit breaker is set to the on position.
• Check the status LEDs on the rear corners of the projector for a fault condition. A flashing red
LED indicates an alarm or warning preset with the projector and a problem that must be
addressed.
• Use the touch panel controller (TPC) status menu to troubleshoot further.

Lamp does not ignite

• Check and correct all interlock failures.
• Verify that the lamp has been installed and connected properly. Verify the condition of the lamp
and that is not blackened or otherwise damaged.
• Verify the number of hours the lamp has operated. A lamp nearing the end of its operational life
should be replaced.

Lamp suddenly turns off

• Increase the lamp power.
• Review and correct all interlock failures.
• Ensure the TPC has no temperature or fan RPM warnings. If all fans are running normally and
the air filters are not blocked, the ambient air temperature may exceed the maximum operating
specification. If possible, reduce the ambient temperature.
• Ensure no heat sources are exhausting into the projectors intake, or move the projector to a
cooler environment.
• Verify the number of hours the lamp has operated. A lamp nearing the end of its operational life
should be replaced.
• Check for a cross-connected condition.
D4K2560 User Manual
020-101076-04 Rev. 1 (01-2015)
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