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Christie D4K2560 User Manual

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D4K2560
U s e r M a n u a l
020-101076-04

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  • Page 1 D4K2560 U s e r M a n u a l 020-101076-04...
  • Page 3 D4K2560 U s e r M a n u a l 020-101076-04...
  • Page 4 The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the required international warranty fee has been paid.
  • Page 5 CAN ICES-3 (A) / NMB-3 (A) 이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로 합니다 . Environmental The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from regular waste.
  • Page 7 Addendum Translated copies of this document are provided on the CD in the back of this document. The CD may also contain additional product documentation. Read all instructions before using or servicing this product. 本文档的翻译副本在本文档背面的 CD 上提供。该 CD 中还可能包含其他产品文档。使用或维修本产 品之前请务必阅读所有说明。 文件背面的光碟提供了本文件的翻譯副本。這張光碟可能另外包含其他產品文件。請先閱讀所有指...

  • Page 9: Table Of Contents

    Connect a video source using DisplayPort ......33 D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 10 Select a channel ..........48 D4K2560 User Manual...
  • Page 11 Troubleshooting ..........67 D4K2560 User Manual...
  • Page 12 D4K2560 signal connectivity ........

  • Page 13: Introduction

    Safety and warning guidelines This projector must be operated in an environment that meets the operating range specification. Use only the attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock, or personal injury.

  • Page 14: Installation Safety And Warning Guidelines

    • Verify that the projector is using a line cord, socket, and power plug that meets the appropriate local rating standards. Use only an AC power cord recommended by Christie. Do not attempt operation if the AC supply and cord are not within the specified voltage and power range.

  • Page 15: Lamp Precautions

    This equipment is included in included in the Christie Protective Clothing Safety kit P/N: 598900-095. Christie’s protective clothing recommendations are subject to change. Any local or federal specifications take precedence over Christie recommendations. D4K2560 User Manual...

  • Page 16: Product Safety Labels

    Indicates exposure to bright light. To avoid personal injury, never look directly at the light source. Indicates the presence of an explosion hazard. To avoid personal injury, always disconnect all power sources and wear Christie approved protective clothing. Indicates the presence of a fire hazard. To avoid personal injury and property damage, always adhere to the instructions described in this manual.

  • Page 17: Projector Overview

    4K images at 60 frames per second. Contact your dealer If you encounter a problem with your Christie projector, contact your dealer. To assist with the servicing of your projector, enter the information in the tables below and keep this information with your records.

  • Page 18: Key Features

    LED indicators on the rear corners of the projector for easy-to-read status indication • Replaceable air filters (no tools required) • Optional rack mount stand • Choice of field-interchangeable zoom lenses Model Name Part Number D4K2560 129-009100-XX D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 19: How The Projector Works

    Introduction How the projector works The D4K2560 accepts a variety of input signals for projection on front or rear projection screens, typical in commercial or other large screen applications. High-brightness light is generated by a short arc Xenon lamp, then modulated by three Digital Micromirror Device (DMD) panels responding to incoming data streams of digitized red, green and blue color information.

  • Page 20: Installation And Setup

    This product can be connected to an IT power distribution system. Tools required for installation • 12” screwdrivers: Phillips #2 (magnetic) and flat • 19mm and 7/8” wrenches • Assorted Allen keys (metric) D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 21 Installation and Setup • Christie approved protective safety clothing if working with the lamp • Lens cleaning tissue and solution D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 22: Projector Components

    82 Air filter cover and air filter Filters the intake air before it circulates through the front compartment to cool the main electronics. For replacement instructions, see Maintenance shutdown on page 57. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 23: Position The Projector

    2. If using an optional rack stand (P/N: 108-282101-02), assemble the rack stand using the instructions provided with the rack stand. Use the hold down clamp (P/N: 116-100101-01) when securing the projector to the rack stand. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 24: Connect To Ac Power

    2. Remove four screws securing the knockout plate to the bottom right corner of the front bezel. Remove the knockout plate. The AC supply is routed to the terminal block through an appropriate strain relief mounted on this knockout plate. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 25 4. Reinstall the knockout plate and secure it with four screws. 5. Reinstall the bottom access panel over the terminal block and secure it with two screws. If using a pluggable type-B cable, connect to the building’s AC power source. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 26: Adjust The Projector Tilt And Level

    4. Thread the extended feet into the projector’s baseplate. 5. Adjust the feet until the required tilt is achieved. 6. Lock the feet in place by turning each lock nut until it fits tight against the projector. 19 mm D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 27: Install The Touch Panel Controller

    To determine the projector exhaust CFM value, use an airflow meter to measure the ft/min at the rigid end of the open exhaust duct that connects to the projector. Take the measurement at the end of the duct without the projector connected. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 28: Remove The Projector Shroud

    To prevent the projector from overheating or becoming unsafe, an alarm sounds if the duct is obstructed or a fan fails. Christie recommends regularly verifying that the exhaust is unobstructed and functioning correctly.

  • Page 29: Set Up The Lens

    5. Secure the lens with the lens locking lever (down position). 6. Calibrate the lens motors. For more details, see Work with lenses on page 48, Remove the projector shroud on page 28, and Calibrate the lens motors on page 65. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 30: Portrait Mode

    4. Attach the projector to the mounting frame using the four M12 holes (normally used for projector feet) on the bottom side of the projector. Mounting bolts must be grade 8.8 or higher and torqued to 60 ft-lbs. 5. Perform a lamp alignment. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 31: Connect Devices

    The following table shows the video quadrant mappings for the 3GIC, TDPIC, and THIC Four-Port input configurations: Four-Port Input Configuration—Two Cards (1) Quadrants Columns Slot 1 1-In Top left 1 (left most) Slot 1 2-In Bottom left D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 32: Four-Port: Ddic Card

    Two-Port Input Configuration—Two Cards (1) Columns Slot 1 1-Dual Link DVI-I 1 (left most) Slot 2 1-Dual Link DVI-I Two-Port Input Configuration—Two Cards (2) Columns Slot 3 1-Dual Link DVI-I 1 (left most) D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 33: Connect A Video Source Using Displayport

    One-Port Enables connection of one SDI cable to the 1-IN input of a 3GIC card One 3GIC card (in any slot). In this configuration the SDI input supplies the entire video raster. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 34: Connect A Video Source Using Hdmi

    Enables connection of one DVI cable to the DVI input of a DDIC card One DDIC card (in any slot). In this configuration, the DVI input supplies the entire video raster. Dual Link DVI Input Analog Signal 1 - Dual Link DVI-I Digital 2 - VGA D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 35: Select A Video Source

    Notice. Failure to comply with the following may result in property damage. The RS232 port located on the MCPU faceplate uses Christie-proprietary protocol and is intended for Christie accessories or automation controllers only. For more information on the serial commands,...

  • Page 36: Adjust The Image

    For more details, see Position the projector on page 23 and Work with lenses on page 48. Adjust offset Project an image with the primary lens. Always adjust offset before adjusting boresight. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 37: Adjust Horizontal Boresight

    Warning! Failure to comply with the following could result in death or serious injury. When doing optical adjustments on an operating projector and the top lid is removed, everyone within the immediate vicinity must wear safety glasses with side shields and Christie approved protective safety clothing (P/N: 598900-95).

  • Page 38: Adjust Vertical Boresight

    Warning! Failure to comply with the following could result in death or serious injury. When doing optical adjustments on an operating projector and the top lid is removed, everyone within the immediate vicinity must wear safety glasses with side shields and Christie approved protective safety clothing (P/N: 598900-95).
  • Page 39 10. Tighten the lock screw (A) and the lens mount stabilization screw (D) to maintain the adjustments. 11. Check the boresight again. 12. Perform a lens calibration. For more details, see Calibrate the lens motors on page 65. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 40: Lock The Lens Offsets

    Warning! Failure to comply with the following could result in death or serious injury. When doing optical adjustments on an operating projector and the top lid is removed, everyone within the immediate vicinity must wear safety glasses with side shields and Christie approved protective safety clothing (P/N: 598900-95).

  • Page 41: Adjust Dmd Convergence

    Contact your Christie accredited service technician to correct DMD convergence issues. Color correction The D4K2560 provides predefined and custom color adjustments using the Color Correction menu. The available color adjustment controls are listed in the table below: Menu...

  • Page 42: Adjust Color By Precise Chromaticity Values

    Warning! Failure to comply with the following could result in death or serious injury. When doing optical adjustments on an operating projector and the top lid is removed, everyone within the immediate vicinity must wear safety glasses with side shields and Christie approved protective safety clothing (P/N: 598900-95).
  • Page 43 Adjust the Image • Adjust the screw on the lamp side to move the image left or right. Base of projector FRONT driver image image D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 44: Operation

    1. Set the breaker switch on the projector baseplate to the on position. 2. When the projector reaches standby, on the touch panel controller, tap Home > Power. For more details on the specified voltage range, see Power requirements on page 78. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 45: Led Expected Behavior On Power Up

    Adjust lamp power 1. On the touch panel controller, tap Menu > Lamp > Lamp Power. 2. Use the slider or enter a value to adjust the lamp power. 3. Tap OK. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 46: Adjust The Lamp Position With Lamploc

    Before adjusting LampLOC, make sure the following criteria is met: 1. Make sure the lamp is on and the douser (shutter) is open during adjustment. Christie recommends a 10-minute warm-up. 2. Perform the LampLOC procedure. For more details, see Calibrate the lamp below.

  • Page 47: Track Lamp Intensity With Liteloc

    2100W 3000W Record new lamp information The lamp serial number is an alphanumeric, user-defined field. Christie recommends choosing a distinct and descriptive name for every individual lamp. 1. On the touch panel controller, tap Menu > Lamp > Change Lamp.

  • Page 48: Work With Lenses

    The projector uses pre-configured channels to determine how to display images from different sources. Each channel file contains the optimum processing and display settings for the source. Channels can be selected through the Home tab on the touch pad controller (TPC). D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 49: Enable Warping And Blending

    5. To add a second or third device, repeat steps 2 to 4. 6. Select the options you want to monitor. Options include lamp fault, lamp life, power, fan stall, and thermal sensors. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 50: Menus

    For remote applications, the TPC can be dismounted from the projector and used with the optional cable to allow projector control from a maximum distance of 100 ft (30 m). D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 51: Tab Structure

    71. • Backup—See Back up projector settings on page 54. • Restore—See Restore settings from a local backup profile on page 55. About Display legal information regarding software licensing and usage agreements. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 52: Menu Tab Details

    Signal Display the status of the four available option card slots. System Display system hardware control settings, such as: projector hours, pitch/roll, lamp motor status, lens motor status, and built-in self test. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 53 Display the operating temperatures as reported by the internal thermal sensors. Versions Display the hardware and software versions for all electrical components, such as: main control board, backplane, image processor, formatter boards and option cards. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 54: Backup, Restore, And Upgrade Projector Files

    Export backup settings to an external device 1. If exporting settings from the touch panel controller (TPC), insert a USB flash drive (properly formatted as FAT or NTFS) into the USB port on the side of the TPC. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 55: Restore Settings From A Local Backup Profile

    If using the TPC, you must import the settings from a USB flash drive. If using the PC application, you can import the files from a location on the hard drive, a USB flash drive, and so 2. On the TPC, tap Admin > Restore. 3. Tap Import. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 56 Backup, Restore, and Upgrade Projector Files 4. From the Choose file to restore dialog, navigate to the location where the file is stored. 5. Tap the file to select it. 6. Tap Open. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 57: Maintenance

    • Never operate the projector without all of it’s covers in place. Caution! Failure to comply with the following could result in minor or moderate injury. Only Christie accredited service technicians are permitted to open any enclosure on the projector and only if the AC power has been fully disconnected.

  • Page 58: Ventilation And Cooling

    1. Shut down the projector. 2. Remove the three screws securing the rear side cover. 3. Vacuum loose dirt from the lamp blower impeller. 4. If necessary, use a soft brush dampened with hot water. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 59: Inspect And Fill The Coolant Reservoir

    The coolant color may fade over time, however this does not impact the ability of the coolant to exchange heat. Only use coolant recommended by Christie in this projector. The liquid cooling module (LCM) circulates coolant through the digital micromirror device (DMD) heat sinks.
  • Page 60 12. Check for leaks, especially for any hoses that were removed around the filler cap. 13. Check for proper flow from the liquid cooling module. For more details, see Maintenance shutdown on page 57. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 61: Filtration

    Filtration Notice. Failure to comply with the following may result in property damage. Use only high efficiency Christie approved filters: light engine filter (five-pack)—P/N:003-001184-XX, liquid cooling radiator filter—P/N: 003-003082-XX, and LAD filter (three-pack)—P/B:03-001982-51P. Never operate the projector without the filter installed. The air filters in this product cannot be cleaned thoroughly enough for reuse and can lead to the contamination of optical components.

  • Page 62: Replace The Laminar Airflow Device Filter

    Christie recommendations. • Never twist or bend the quartz lamp body. Use the correct wattage lamp supplied by Christie. • Never attempt to remove the lamp when it is hot. The lamp is under extremely high pressure when hot and may explode.

  • Page 63: Adjust The Yoke Assembly

    2. If some dust remains, leave it. Some dust is inevitable. Avoid unnecessary cleaning. Remove fingerprints, smudges, or oil from the lamp 1. Brush most of the dust off with a camelhair brush or use a dust-free blower. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 64: Remove Dust From The Projection Lens

    Do not apply finger pressure. Instead, use the tension in the folded cloth to remove the dust. 3. If significant dust remains on the lens surface, dampen a clean microfiber cloth with lens cleaning solution and wipe gently until clean. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 65: Remove Fingerprints, Smudges, Or Oil From The Projection Lens

    4. Secure the lens with the lens locking lever (down position). 5. Calibrate the lens motors, as described below. Calibrate the lens motors If the lens motors are not calibrated properly, implications may include: D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 66: Reset Lens To Home Position

    To calibrate the lens motors, on the touch panel controller, tap Lens > Calibrate Lens Motors. Reset lens to home position To reset the lens to the default home position, on the touch panel controller, tap Lens > Reset to Home Position. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 67: Troubleshooting

    Troubleshooting This section provides information and procedures for resolving common projector issues. If a projector issue cannot be resolved, contact a Christie accredited service technician. Projector does not power on • Make sure the projector circuit breaker is set to the on position.

  • Page 68: Flicker, Shadows Or Dimness

    Cannot communicate with projector • Make sure the computer and the projector are both connected to the network. • Make sure that all input devices have the same subnet mask and unique IP addresses. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 69: Inaccurate Display Colors

    This usually occurs when two independent sources are not locked together. Verify the setup of the sources. If the sources are locked together, contact Christie Technical Support for help. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 70: Touch Panel Controller Or Projector Head Problems On Startup

    However, a problem could exist between the TPC and the MCPU board. • Disconnect the corded harness to the TPC and reconnect it. You may need to replace the corded harness. D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 71: Run The Projector Interrogator

    Run the projector interrogator The interrogator captures diagnostic information Christie personnel uses to help diagnose and correct projector issues. If a projector issue cannot be resolved, Christie personnel may request an interrogator file from the projector. Log files are compressed into a standard zip file.

  • Page 72: Specification

    Specification This section provides detailed D4K2560 specifications. Due to continuing research, specifications are subject to change without notice. Display Panel Resolution and Refresh Rate Pixel format (H x V square pixels) 4096 x 2160 Processing path 23.97 - 60Hz Achievable Brightness (Measured at Screen Center) Nominal 2.0 kW (CDXL-20)
  • Page 73 Specification Gamma Nominal 2.2 ± 5% D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 74 Specification D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 75: D4K2560 Signal Connectivity

    Analog signals are not supported for this input card; therefore VGA port and VGA to DVI converters are not supported. Twin HDMI 108-311101-XX Twin DisplayPort 108-451101-XX To determine which SDI signal types are officially supported, see D4K2560 signal connectivity page 74. Control signal compatibility Ethernet Port Interface 10Base-T/100Base-TX Connector...

  • Page 76: Temperature Sensor Thresholds

    Formatter blue DMD blue Option card 1 Option card 2 Option card 3 Option card 4 Lens MCB v1.0x software only; removed in v1.1.0+ software Lamp MCB v1.0x software only; removed in v1.1.0+ software D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 77: Warning Thresholds For Fans

    195 mm x 148 mm x 58 mm Integrated operating system Microsoft Windows® XPe Communication interface with projector 10/100/1000 BaseT Ethernet Power requirement 0.71A maximum at 24VDC ± 10% Interface connector 12-pin circular connector (push-pull) D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 78: Power Requirements

    Physical specifications Overall size (L x W x H) 1298 x 648 x 483 (mm) (including lens mount, stack, and feet) 51.1 x 25.5 x 19.0 (inches) D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 79: Regulatory

    FCC CFR47, Part 15, Subpart B, Class A - Unintentional Radiators CISPR 22/EN 55022, Class A - Information Technology Equipment ICES/NMB003 (A) - Information Technology Equipment Immunity CISPR 24/EN55024: EMC Requirements—Information Technology Equipment D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)

  • Page 80: Environment

    • Shroud • Light engine removal tool • Convergence tool • Warranty card • Web registration form • Low security keys Lenses (sold separately) Description Part Number Lens 0.72:1 113-104106-XX Lens 0.9:1 38-809071-XX D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 81 Bracket foot lock used with optional rack stand 116-100101-XX High-contrast Internal Aperture kit 38-813028-51 Service Manual available online Firmware Installation program available online Coolant propylene glycol 003-103148-XX TPC remote cable 003-111169-XX Heat extractor kit 38-814008-61 D4K2560 User Manual 020-101076-04 Rev. 1 (01-2015)
  • Page 83 *000-103656-04* ASSY TECH DOCS D4K2560 Corporate offi ces Worldwide offi ces USA – Cypress Australia Eastern Europe and India Singapore ph: 714-236-8610 ph: +61 (0) 7 3624 4888 Russian Federation ph: +91 (080) 6708 9999 ph: +65 6877-8737 ph: +36 (0) 1 47 48 100 Canada –...
  • Page 84 For the most current technical documentation, please visit www.christiedigital.com...

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