Troubleshooting - Aastra DT690 User Manual

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Troubleshooting

This section contains information on how to solve common operational
problems, and warnings you may receive. Go through the following lists if you
encounter any problems. If this checklist does not solve the problem, contact
your system administrator. If others have similar problems, there may be a
system error.
Table 3
Fault
No display
No ringing
"Connect battery" is
displayed
Signal strength icon off
Low battery icon on
Low battery icon flashes Battery capacity equal
4 short beeps every 2
minutes
"Phonebook Full" is
displayed
"Enter XXX" is displayed
(where XXX=IPEI or
PIN)
"No access" is displayed Network in range, but
1424-EN/LZT 103 090 Uen A1 2008-10-24
Troubleshooting
Probable cause
The battery level is
low or the phone is
defective.
The sound off icon is on,
or ringer volume set to
silent, or the telephone
is defective.
Battery not properly fit
or defect
Out of system coverage
area or the phone is
defective.
Battery capacity equal
to 10%
to or lower than 5%
Out of coverage area or
not connected
Phonebook full, you
cannot add names or
numbers
IPEI code or PIN code
no access rights
Troubleshooting
Action or comment
Charge the battery
or contact system
administrator.
Long press on
or increase volume,
or contact system
administrator
Check battery or contact
system administrator
Enter coverage area
or contact system
administrator.
Charge battery
Charge battery
Enter coverage area
or contact system
administrator
Delete a name and a
number
Enter required IPEI
code or PIN code
Switch telephone off
and then switch it on
again or contact system
administrator.
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