Call Pick-Up In Hunt Group - Aastra DT690 User Manual

DT690
If you do not answer your hunt group call within a typical 30-second timeframe,
it may be presented to a different extension in your group that is free. The call
may also be directed to a third party set or other overflow group, such as your
facility's attendants. Depending on the definition for each hunt group, the call
may also be re-directed to a dissuasion message.
If all of your hunt group's members are busy, a call that is presented, as the
case dictates, may be directed to a third party set or other overflow group,
such as your facility's attendants. Alternatively, depending on the definition of
each group, the call may be placed in a call waiting queue to await a member
of the group to be free, or directed to a dissuasion message. This extension,
overflow group or dissuasion message may also be solicited when your group
is closed. In practice, you may be part of several hunt groups. One hunt group
is then established as your primary group, while the others are considered
to be secondary.
Your primary group has a processing priority feature. Therefore, when there
are several different calls presented on the various groups of which you are a
part, those for your primary group will take precedence.
The calls presented on your secondary groups are also automatically managed
by the system, but without any particular priority.
Note: It is your system administrator's job to define how each hunt group will
19.2

Call Pick-up in Hunt Group

When you belong to one or several hunt group(s), you have access to the
same call processing services for calls bound for these groups as you would
for managing your personal calls. Your extension also offers a simplified call
pick-up service within each hunt group, which enables you to answer any call
that is ringing on an extension that belongs to one of your groups, without
having to move to that extension or dial its extension number.
1. Dial 14 to pick up a call presented on your primary group.
2.
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operate. It is also the system administrator's responsibility to define to
which hunt group(s) you will be assigned, and which one will be your
primary group.
Your facility may contain up to 16 hunt groups.
Or
Dial the appropriate prefix to pick up a call presented on any of your
secondary groups
Press .
In either case, you are now directly connected to the party calling the
other extension.
1424-EN/LZT 103 090 Uen A1 2008-10-24