Error Codes; Checking The Status Of The Unit - Panasonic KX-UT123 Administrator's Manual

8.1 Troubleshooting
Time
Problem
The time is not correct.

Error Codes

When a system error occurs, an error code is displayed on the unit.
Error code
10001
11001–11006
21001
90001

Checking the Status of the Unit

You can check the status of the unit by using Web user interface programming (® see 4.2.2 Network
Status and 4.2.3 VoIP Status) or by looking at system logs (® see 5.3.3 Syslog Settings) sent from the
unit.
To check the setting status in the Web user interface
1.
Click the [Status] tab, and then click [Network Status] to check the network settings.
2.
Check the status displayed.
3.
Click [VoIP Status] to check the VoIP settings.
4.
Check the status displayed.
To send the system logs of specified events to the syslog server
1.
Set the following parameters to specify your PC (Windows, Linux
server:
–
SYSLOG_ADDR: Specifies the IP address or FQDN of the syslog server.
–
SYSLOG_PORT: Specifies the port number of the syslog server.
2.
Set the following parameters to log specific events:
–
SYSLOG_EVENT_SIP: Logs SIP-related syslog events.
–
SYSLOG_EVENT_CFG: Logs syslog events regarding configuration.
294 Administrator Guide
Probable Cause
MAC address error
Device error
IEEE 802.1X
authentication error
(KX-UT248 only)
•
Transmission error
•
Unit not registered
•
In the Web user interface, you can set NTP
synchronization and DST (Summer Time) control to adjust
the time automatically (® see 4.4.5 Time Adjust
Settings).
•
If the time is still incorrect even after setting NTP
synchronization, check the firewall and port forwarding
settings on the router (® see 1.1.7 Other Network
Settings).
Consult your network administrator or phone system
dealer.
Consult your network administrator or phone system
dealer.
Consult your network administrator or phone system
dealer.
•
Check network settings.
•
Check that settings are correct for registration to the
SIP server.
Cause/Solution
Solution
operating system, etc.) as the syslog
®
Document Version 2013-03