Panasonic KX-UT123 Administrator's Manual page 293

Making/Answering Calls, Intercom
Problem
The unit does not ring.
I cannot make a call.
Password for Web User Interface Programming
Problem
I have lost the login password of the Web
user interface for the Administrator or User
account.
Document Version 2013-03
•
Check the VoIP status in the Web user interface and
confirm that each line is registered properly (® see To
check the setting status in the Web user interface in
this section).
•
Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.
•
Check the firewall and port forwarding settings on the
router (® see 1.1.7 Other Network Settings).
•
Check [Call Control] for each line in the [Telephone] tab
in the Web user interface.
–
If [Do Not Disturb] is set to [Yes], the unit does not
receive calls (® see 4.6.2.3 Call Features).
–
If [Unconditional (Enable Call Forward)] is set to
[Yes], the unit does not receive calls (® see
4.6.2.4 Call Forward).
–
If [Block Anonymous Call] is set to [Yes], the unit
does not receive anonymous calls (® see 4.6.2.3 Call
Features).
•
Check that [Do Not Disturb], [Enable Call Forward], and
[Block Anonymous Call] are not controlled by your phone
system.
•
For details about settings, consult your network
administrator or phone system dealer.
•
Check the VoIP status in the Web user interface and
confirm that each line is registered properly (® see To
check the setting status in the Web user interface in
this section).
•
Check that the SIP server address, URLs of the
configuration files, encryption key, and other required
settings are correct.
•
Check the firewall and port forwarding settings on the
router (® see 1.1.7 Other Network Settings).
•
For details about settings, consult your network
administrator or phone system dealer.
•
Reset the password from the unit. The passwords for both
Administrator and User will be reset (® see 3.1.4 Reset
Web ID/Password).
For security reasons, it is recommended that the
passwords are set again immediately (® see
4.4.2 Administrator Password or 4.4.3 Change User
Password).
8.1 Troubleshooting
Cause/Solution
Cause/Solution
Administrator Guide 293