Error Codes; Error Message - Panasonic KX-HDV130 Manual

8.1 Troubleshooting
Time
Problem
The time is not correct.

Error Codes

During operation, error messages might appear on the unit. The following table lists these messages and
possible causes and solutions.
Error code
Error:001
Error:002
Error:003

Error Message

Error Message
Need Repair
Checking the Status of the Unit
You can check the status of the unit by using Web user interface programming (→ see 4.2.2 Network
Status and 4.2.3 VoIP Status) or by looking at system logs (see 5.3.38 Logging Settings) sent from the
unit.
To check the setting status in the Web user interface
1. Click the [Status] tab, and then click [Network Status] to check the network settings.
2. Check the status displayed.
3. Click [VoIP Status] to check the VoIP settings.
4.
Check the status displayed.
To check the setting status using the Unit
KX-HDV130/KX-HDV230
1.
2.
[ ]/[ ]: System Settings →
3.
[ ]/[ ]: Status →
386 Administrator Guide
Probable Cause
LAN disconnection
detected
Overlapping IP addresses
The REGISTER of the
SIP server has not been
registered.
Probable Cause
Hardware failure
OK
OK
•
In the Web user interface, you can set NTP
synchronization and DST (Summer Time) control to adjust
the time automatically (→ see 4.4.4 Time Adjust
Settings).
•
If the time is still incorrect even after setting NTP
synchronization, check the firewall and port forwarding
settings on the router.
Check the LAN cables connections.
Check the IP addresses and re-set them.
For making settings using a unit, see 1.1.3 Basic Network
Setup.
Consult your network administrator or phone system
dealer.
Consult your network administrator or phone system
dealer.
Cause/Solution
Solution
Solution
Document Version: 2017-07