Panasonic KX-UT113 Operating Instructions Manual
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Panasonic KX-UT113 Operating Instructions Manual

Panasonic KX-UT113 Operating Instructions Manual

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Download this manual See also: Administration Manual, Administrator's Manual

SIP Phone

KX-UT113/KX-UT123
Model No.
<KX-UT248>
KX-UT133/KX-UT136
KX-UT248
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248: Software File Version 01.250 or later
In this manual, the suffix of each model number (e.g., KX-UT113NE) is omitted unless necessary.
Document Version 2013-03

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Summary of Contents for Panasonic KX-UT113

  • Page 1: Sip Phone

    Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248: Software File Version 01.250 or later In this manual, the suffix of each model number (e.g., KX-UT113NE) is omitted unless necessary.

  • Page 2: Feature Highlights

    Getting Started Briefly describes basic information about the installation of the unit. Administrator Guide Describes information about the programming and maintenance of the unit. Manuals and supporting information are provided on the Panasonic Web site at: http://panasonic.net/pcc/support/sipphone Note • The contents and design of the software are subject to change without notice.

  • Page 3: Other Information

    Notes for Connecting to a Panasonic PBX • If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation, programming, and maintenance of the unit. For details, consult your dealer.

  • Page 4: Table Of Contents

    Table of Contents Table of Contents Important Information ................6 For Your Safety .........................6 Data Security ........................8 Additional Information ......................9 Before Operating the Telephone ............12 Accessory Information ....................12 Location of Controls .......................13 Screens ..........................23 Status Icons ........................24 Soft Buttons and Soft Button Icons ................25 Basic Operations ......................27 Confirming Your Extension Number ................27 Going off- and on-hook ....................27...
  • Page 5 Appendix ....................81 Specifications ........................81 Troubleshooting ......................83 Common Issues and Solutions ..................83 Error Messages ......................87 Revision History ......................88 KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.025 ....88 KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.080 ....89 KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version 01.160 ..........................90 KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version 01.250 ..........................90 Open Source Software ................91...

  • Page 6: Important Information

    Important Information Important Information WARNING For Your Safety General Safety Do not disassemble this unit. Dangerous To reduce the risk of injury, loss of life, electric shock, electrical shock could result. The unit must fire, malfunction, and damage to equipment or property, only be disassembled and repaired by always observe the following safety precautions.
  • Page 7 Important Information The use of excessive sound volume through Place this unit on a flat surface. earphones, headphones, or headsets may cause hearing loss. Allow 10 cm clearance around the unit for Disconnect this unit from power outlet/the proper ventilation. Ethernet cables if it emits smoke, an abnormal smell, or makes unusual noise.

  • Page 8: Data Security

    Preventing Data Loss • Use only the correct Panasonic handset. • Keep a copy of all important data (such as the phonebook list) in case the machine malfunctions and data cannot be recovered.

  • Page 9: Additional Information

    SAVE THESE INSTRUCTIONS Security Information • Security settings, such as passwords, cannot be undone at Panasonic service centres. Take For Users in Australia and the United measures to prevent passwords from being lost or Kingdom forgotten.
  • Page 10 Contact to Authorised Representative: Internet Protocol (IP) by its nature introduces delay Panasonic Testing Centre into speech signals as each data packet is Panasonic Marketing Europe GmbH formulated and addressed. Telecom Access Winsbergring 15, 22525 Hamburg, Germany Standards recommends that suppliers, designers...
  • Page 11 Important Information Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.

  • Page 12: Before Operating The Telephone

    Before Operating the Telephone Before Operating the Telephone Accessory Information Included Accessories Handset (1) Handset Cord (1) Stand (1) For KX-UT113/KX-UT123: For KX-UT133/KX-UT136/KX-UT248: Note • The illustrations may differ from the appearance of the actual product. Optional Accessories AC Adaptor •...

  • Page 13: Location Of Controls

    Before Operating the Telephone Location of Controls Front View For KX-UT113X/KX-UT123X: KL M N O P For KX-UT113NE/KX-UT123NE: KL M N O P Q Document Version 2013-03 Operating Instructions...
  • Page 14 Before Operating the Telephone For KX-UT113RU/KX-UT123RU: KL M N O P For KX-UT133X: G IJ KL M OPQ R Operating Instructions Document Version 2013-03...
  • Page 15 Before Operating the Telephone For KX-UT133NE: G IJ KL M O P Q R For KX-UT133RU: G IJ KL M OPQ R Document Version 2013-03 Operating Instructions...
  • Page 16 Before Operating the Telephone For KX-UT136X: G IJ KL M OPQ R For KX-UT136NE: G IJ KL M O P Q R N Operating Instructions Document Version 2013-03...
  • Page 17 Before Operating the Telephone For KX-UT136RU: G IJ KL M OPQ R For KX-UT248X: Document Version 2013-03 Operating Instructions...
  • Page 18 For KX-UT248NE: For KX-UT248RU: LCD (Liquid Crystal Display) KX-UT113 is equipped with a 3-Line LCD. KX-UT123/KX-UT133 is equipped with a 3-Line LCD and LCD backlight. KX-UT136 is equipped with a 6-Line LCD and LCD backlight. KX-UT248 is equipped with a 4.4-inch LCD and LCD backlight.
  • Page 19 When you receive a call or Hold Recall, the lamp flashes green. When someone has left you a message, the lamp stays on red. If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, the Message/Ringer Lamp shows the current status as follows: –...
  • Page 20 Before Operating the Telephone Left Side View For KX-UT113/KX-UT123: For KX-UT133/KX-UT136/KX-UT248: Headset Jack EHS Jack (KX-UT133/KX-UT136/KX-UT248 only) Operating Instructions Document Version 2013-03...
  • Page 21 Before Operating the Telephone Bottom View For KX-UT113: For KX-UT123: For KX-UT133/KX-UT136/KX-UT248: DC Jack Document Version 2013-03 Operating Instructions...
  • Page 22 Before Operating the Telephone LAN Port Handset Jack PC Port (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only) Operating Instructions Document Version 2013-03...

  • Page 23: Screens

    Before Operating the Telephone Screens This section explains the buttons and icons that appear on the display. Note • The actual appearance of the screen may differ on your unit. For KX-UT113/KX-UT123/KX-UT133: Call Log Setting For KX-UT136: Call Log Setting...

  • Page 24: Status Icons

    Before Operating the Telephone Soft Button Icons Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons displayed vary according to the state of the unit. (For example, the icons displayed while on a call are different from the icons displayed while storing an entry in the phonebook.) Scroll Indicator Indicates that [ ], [ ], [ ], or [ ] can be pressed to display the previous or next item.

  • Page 25: Soft Buttons And Soft Button Icons

    You can also use the physical ENTER button to perform the same operation as this soft button. For KX-UT113/KX-UT123 only, if multiple lines are available at your unit, select Line the line to use to make a call (Page 29).
  • Page 26 Before Operating the Telephone Icon Description Answer an incoming call (Page 27). Answer Close the incoming call screen and continue pre-dialling (Page 29). Reject an incoming call (Page 31). Reject Perform an unscreened (blind) transfer (Page 34). Xfer-Un Add an entry, such as to the call rejection list or the phonebook (Page 32, Page 40).

  • Page 27: Basic Operations

    ] when using • If KX-UT113/KX-UT123/KX-UT133/KX-UT136 a headset or when you are in hands-free mode. is connected to a Panasonic KX-NS1000 PBX, refer to the documentation of the KX-NS1000 for information about the operation of the unit. Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset.

  • Page 28: Adjusting The Volume

    Before Operating the Telephone • During a conference call, pressing [SP-PHONE/ ] simply enables hands-free mode. The handset will be disabled. Adjusting the Volume You can adjust the ringer, handset, headset, and speaker volume using [ ] and [ ] on the Navigator key. Adjusting the ringer volume When receiving a call, press [ ] or [ ].

  • Page 29: Feature Operations

    3 to connect the call. For details about DN Note buttons, see "Flexible Buttons (KX-UT133/ • For KX-UT113/KX-UT123, if more than one line KX-UT136/KX-UT248 only) (Page 39)". • For KX-UT113/KX-UT123, you can press is available at your unit, you can press...

  • Page 30: Dialling By Using Call Logs

    (Page 30). For details, consult (KX-UT133/KX-UT136/KX-UT248 only) your administrator or dealer. (Page 39)". • For KX-UT113/KX-UT123, you can press One-touch Dialling (KX-UT133/ instead of going off-hook. If more than Call one line is available at your unit, select the line KX-UT136/KX-UT248 only) to use, and then press [ENTER].

  • Page 31: Receiving Calls

    Feature Operations see "Flexible Buttons (KX-UT133/KX-UT136/ Receiving Calls KX-UT248 only) (Page 39)". This section explains the basic methods for receiving a call. Receiving a Call Go off-hook. To end the call, go on-hook. Auto answer You can have the unit automatically answer an incoming call.

  • Page 32: Missed Call Log

    Feature Operations Rejecting specific calls Note • If you do not press any buttons for 1 minute, the You can set the unit to reject specific phone numbers. unit will return to stand-by mode. Note Deleting a stored phone number •...

  • Page 33: Holding A Call

    For details, consult To hold the current call and then talk to the new your administrator or dealer. party To retrieve a call on hold at your extension For KX-UT113/KX-UT123 users Press [HOLD/ ] while hearing the call waiting Go off-hook. tone.

  • Page 34: Talking To Two Parties Alternately (Call Splitting)

    • For KX-UT113/KX-UT123, if a call is on hold the DN button. For details, consult your (Page 33), the transfer operation cannot be administrator or dealer.

  • Page 35: Mute

    Feature Operations Mute pressing . For details, consult your Xfer OK administrator or dealer. • If unscreened transfers are supported on your You can mute your voice during a conversation. While phone system, step 2 can be omitted. For the mute feature is turned on, you will be able to hear details, consult your administrator or dealer.

  • Page 36: Conference Call (Local Three-Way Conference)

    During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. For KX-UT113/KX-UT123 users During a conference call, press [HOLD/ • The second party is put on hold, but you can continue talking to the first party.

  • Page 37: Checking Messages

    • In the incoming call log, "Missed" is displayed the line on which is displayed, and then go on missed calls. For KX-UT113/KX-UT123/ KX-UT133, you must press [ ] to see this. off-hook. • For details about making calls from the call log, see "Dialling by Using Call Logs (Page 30)".

  • Page 38: Call Forwarding/Do Not Disturb

    Feature Operations Call Forwarding/Do Not Logging in to or Logging Disturb out of a Group (KX-UT133/KX-UT136/ You can have incoming calls automatically forwarded to another destination. You can also have incoming KX-UT248 only) calls rejected (Do Not Disturb). Note • When Call Forwarding or Do Not Disturb is Logging in to or Logging out of enabled,...

  • Page 39: Flexible Buttons (Kx-Ut133/Kx-Ut136/Kx-Ut248 Only)

    Feature Operations BLF (Busy Lamp Field) Flexible Buttons Calls the extension assigned to the button. During (KX-UT133/KX-UT136/ a conversation, a BLF button can be used to transfer calls to the assigned extension (Page 34). A BLF button’s lamp also shows the current status KX-UT248 only) of the assigned extension.

  • Page 40: Customising The Telephone

    You can add a maximum of 500 (for KX-UT123/ (A to E) or "Ringtone X", and then press KX-UT133/KX-UT136/KX-UT248) or 100 (for KX-UT113) phonebook entries to the unit. [ENTER]. To make a call from the phonebook, see "Making a Call Do one of the following, depending on your from the Phonebook List (Page 29)".

  • Page 41: Searching For A Phonebook Entry

    Press [ ] or [ ] to display the desired entry, or press and search for the desired entry (Page 41). Search Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users • Press , select "Delete", and then press Menu [ENTER].

  • Page 42: User Settings

    Customising the Telephone User Settings You can configure various settings to customise the behaviour of the unit. This section explains how to configure the settings using the unit. Accessing the Settings In stand-by mode, press Setting Press [ ] or [ ] to select the desired setting category, and then press [ENTER]. Configure the settings as necessary.

  • Page 43: Available Settings

    Customising the Telephone Available Settings Ringer Ringer Volume Page 45 Ringtone Page 45 ECO Mode Page 45 LCD Contrast Page 45 Backlight Page 46 Display Lock Page 46 Key Click Tone Page 46 FWD/DND Setting Do Not Disturb Page 46 FWD All Page 47 FWD Busy...
  • Page 44 Page 54 Deregistration Page 54 For details about the FWD/DND settings when KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, refer to the documentation of the KX-NS1000. This setting is available only if "DNS" is set to "Manual". This setting is available only on KX-UT123/KX-UT133/KX-UT136/KX-UT248.

  • Page 45: Settings Details

    Ringer Volume Adjust the ringer volume. Level 0 to 6 Level 3 Ringtone Select a ringtone to play when you <KX-UT113/ <KX-UT113/ receive a call. If multiple lines are KX-UT123> KX-UT123> configured on your unit, you must first Ringtone 1–...

  • Page 46: Key Click Tone

    Customising the Telephone Backlight (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only) Setting Description Value Range Default Backlight Change the settings for the backlight. Always On Automatic Automatic Always Off If you select "Always On" or <KX-UT123/ <KX-UT123/ KX-UT133/ KX-UT133/ "Automatic", press [ ] or [ ] to KX-UT136>...
  • Page 47 Note • For details about the FWD/DND settings when KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, refer to the documentation of the KX-NS1000. Document Version 2013-03 Operating Instructions...

  • Page 48: Date And Time

    Customising the Telephone Language Setting Description Value Range Default Language Select the language to use for the Bosanski English (US) display. Čeština Dansk Deutsch (DE) English (UK) English (US) Español Français Français (Canada) Hrvatski Italiano Magyar Nederlands Polski Português Română Slovenčina Slovenščina Srpski...

  • Page 49: Information Display

    Customising the Telephone Information Display Setting Description Value Range Default Information Display View a variety of information about — — the unit. Press [ ] and [ ] to display the various settings. The following settings can be viewed: • Registration status to the SIP server •...
  • Page 50 Customising the Telephone Setting Description Value Range Default Select whether the DNS server Manual, Automatic Automatic information should be obtained automatically (i.e., provided by the DHCP server) or if you will specify it manually. If you select "Manual", see "DNS1" and "DNS2"...
  • Page 51 The KX-UT248 supports Gigabit Ethernet. When connecting to a network that supports Gigabit Ethernet, select "Auto". For details, consult your administrator or dealer. This setting is not available if KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX. LLDP: Link Layer Discovery Protocol, MED: Media Endpoint Discovery After these settings are changed, the phone will reboot automatically.

  • Page 52: Network Test

    Customising the Telephone If these settings are configured using Web User Interface Programming, this item is not displayed. This item cannot contain any of the following: " & : < > space. Network Test Setting Description Value Range Default Network Test Confirm whether other network xxx.xxx.xxx.xxx —...

  • Page 53: Call Block

    Customising the Telephone Call Block Setting Description Value Range Default Call Block Register telephone numbers so that — — calls received from those numbers are blocked. You can also delete registered numbers. To register Press Enter the telephone number to block, and then press [ENTER].
  • Page 54 Customising the Telephone Bluetooth Headset (KX-UT248 only) Setting Description Value Range Default Bluetooth Headset Configure the Bluetooth headset — — settings. When a Bluetooth headset is not registered Add new device Register a Bluetooth headset on the — — unit. Enter PIN Enter the Pass Key for your 1–4 digits...

  • Page 55: Entering Characters

    Customising the Telephone Entering Characters The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. (For example, A, B and C are assigned to the 1 key.) To enter a character, press the corresponding dial key until the character you want appears. To enter another character that is assigned to the same key, first press [ ] to move the cursor to the right.
  • Page 56 Customising the Telephone Note • If the maximum number of characters has been entered, entering another character will overwrite the character under the cursor. • If the entered texts spans two or more lines, you can also move the cursor using [ ] and [ ]. Character entry modes The six character entry modes let you enter a variety of characters.
  • Page 57 Customising the Telephone Character Tables ABC (Latin) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2013-03 Operating Instructions...
  • Page 58 Customising the Telephone 0–9 (Numeric) Characters Button Operating Instructions Document Version 2013-03...
  • Page 59 Customising the Telephone ΑΒΓ (Greek) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2013-03 Operating Instructions...
  • Page 60 Customising the Telephone AÄÅ (Latin Extended 1) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2013-03...
  • Page 61 Customising the Telephone SŚŠ (Latin Extended 2) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2013-03 Operating Instructions...
  • Page 62 Customising the Telephone АБВ (Cyrillic) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2013-03...

  • Page 63: Web User Interface Programming

    • Each time you want to access the Web user interface, you must enable Web programming (Page 51). • Web user interface programming is not available if KX-UT113/KX-UT123/KX-UT133/ KX-UT136 is connected to a KX-NS1000 PBX. Document Version 2013-03 Operating Instructions...

  • Page 64: Installation And Setup

    Installation and Setup Installation and Setup Notice • Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Attaching/Removing the Stand Attaching the Stand Notice • If you place the display face down when you attach the stand, be sure to place a soft cloth under the display.
  • Page 65 Installation and Setup Removing the Stand For KX-UT113/KX-UT123: Remove the stand in the direction indicated while pushing the catches of the stand with both hands as shown. For KX-UT133/KX-UT136/KX-UT248: Hold the stand with both hands. Gently rotate the stand in the direction indicated until it is released.
  • Page 66 Installation and Setup Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the low position ( Adjusting from Low to High Position (KX-UT133/KX-UT136/KX-UT248 only) Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the high position ( Operating Instructions Document Version 2013-03...

  • Page 67: Connections

    To a Switching Hub To a PC To a handset jack Ethernet cables (handset) Clamp Headset AC adaptor Handset EHS jack Headset jack CAUTION Optional AC Adaptor • Use the following Panasonic AC adaptor: – For KX-UT113X/KX-UT123X/KX-UT133X/KX-UT136X/KX-UT248X: Document Version 2013-03 Operating Instructions...
  • Page 68 Selected GN Netcom-brand headsets For up-to-date information about headsets that have been tested with this unit, refer to the following web sites: http://panasonic.net/pcc/support/sipphone When selecting Ethernet cables (not included) • Use flexible, high-quality, snagless (without strain relief) cables. Do not use cables with coating that may tear or crack when bent.
  • Page 69 Ethernet cable 60 mm or less • For KX-UT113/KX-UT123/KX-UT133/KX-UT136: Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less. • For KX-UT248: Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less.
  • Page 70 Installation and Setup Connections for Handset For KX-UT113/KX-UT123: For KX-UT133/KX-UT136/KX-UT248: Operating Instructions Document Version 2013-03...

  • Page 71: Wall Mounting

    Failure to do so may result in damage to the display. Insert the 3 tabs (for KX-UT113/KX-UT123) or 5 tabs (for KX-UT133/KX-UT136/KX-UT248) of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks.
  • Page 72 Installation and Setup For KX-UT133/KX-UT136/KX-UT248: Fasten the wall mounting adaptor to the base with 1 screw. (Recommended torque: 0.4 N·m [4.08 kgf·cm] to 0.6 N·m [6.12 kgf·cm]) For KX-UT113/KX-UT123: Operating Instructions Document Version 2013-03...
  • Page 73 For details about connecting the cables, see "Connections (Page 67)". Note • The cables can also be run from the bottom of the unit. For KX-UT113/KX-UT123: AC adaptor Ethernet cables 40 mm or less Document Version 2013-03 Operating Instructions...
  • Page 74 For KX-UT133/KX-UT136/KX-UT248: Ethernet cables AC adaptor 40 mm or less Drive the 2 screws into the wall either 83 mm or 100 mm apart, and mount the unit on the wall. For KX-UT113/KX-UT123: 83 mm 100 mm Washer Drive the screw to this point.
  • Page 75 Installation and Setup For KX-UT133/KX-UT136/KX-UT248: 83 mm 100 mm Washer Drive the screw to this point. Note • You can find a wall mounting template at the end of this manual. • For information about locking the handset, see "Hooking the Handset (Page 76)". Document Version 2013-03 Operating Instructions...

  • Page 76: Hooking The Handset

    Installation and Setup Hooking the Handset You can hook the handset with following operations. To Hook the Handset During a Conversation Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted Remove the handset hook from the slot.
  • Page 77 Installation and Setup Handset is safely hooked when it is in the cradle. Document Version 2013-03 Operating Instructions...

  • Page 78: Using A Headset

    Setting Note Press [ ] or [ ] to select "Bluetooth Headset", • For KX-UT113/KX-UT123, the Headset mode is and then press [ENTER]. automatically enabled when connecting a Press [ ] or [ ] to select "Connect", and then headset.

  • Page 79: Setting Up The Unit

    Installation and Setup Setting Up the Unit this unit may not cause interference, and this unit must accept any interference, including interference that may cause undesired This section explains the settings that you can configure operation of the unit. Privacy of when you start the unit.

  • Page 80: Maintaining The Unit

    Installation and Setup When cleaning the body Maintaining the Unit • To avoid damaging the unit, disconnect the Ethernet cable and all other cables from the unit before cleaning. If the unit is powered with an AC Initialising the Unit adaptor, disconnect the AC adaptor from the unit and power outlet before cleaning.

  • Page 81: Appendix

    Appendix Appendix Specifications For KX-UT113/KX-UT123/KX-UT133/KX-UT136 Specifications Item KX-UT113 KX-UT123 KX-UT133 KX-UT136 LCD Display Monochrome graphical 242 ´ 55 pixels, 242 ´ 109 pixels, LCD Size 3 lines 6 lines LCD Backlight — Always On/Automatic/Always Off Flexible Buttons — VoIP Connection...
  • Page 82 Appendix For KX-UT248 Item Specifications LCD Display 4-level greyscale graphical LCD Size 4.4 inch LCD Backlight Always On/Automatic/Always Off Flexible Buttons 24 (Three pages of eight flexible buttons are shown on the display) VoIP Connection Method VoIP Audio Codec G.722, G.711, G.729A, G.726 Ethernet Interface 10Base-T/100Base-TX/1000Base-T IP Address Mode...

  • Page 83: Troubleshooting

    Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause & Solution Reference The display is blank. • The unit is not receiving power. → The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is Page 67 receiving power and that the Ethernet cable is properly connected.

  • Page 84: Making And Receiving Calls

    Appendix Making and Receiving Calls Issue Possible Cause & Solution Reference I cannot make calls. • Your phone system/service has disabled service for your unit. → On the Information Display screen (Page 49), if "Not — registered" is displayed in "Status", consult your administrator or dealer.
  • Page 85 The phonebook list is full. to the phonebook list. → Delete any unnecessary entries. The maximum number of Page 40 entries in the phonebook list is 500 for the KX-UT123/ KX-UT133/KX-UT136/KX-UT248 and 100 for the KX-UT113. Document Version 2013-03 Operating Instructions...
  • Page 86 Appendix Bluetooth Headset (KX-UT248 only) Issue Possible Cause & Solution Reference I cannot have a • Make sure that the headset is properly registered to the unit. conversation using the • Make sure that the headset is properly charged by following Bluetooth headset.

  • Page 87: Error Messages

    Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Message Possible Cause & Solution Reference IP address collision • The unit’s network settings are incorrect. → Consult your system administrator or dealer.

  • Page 88: Revision History

    Appendix Revision History KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.025 Changed Contents • Removing a Party from the Conference (Page 36) • Ringer (Page 45) • Initialising the Unit (Page 80) Operating Instructions Document Version 2013-03...

  • Page 89: Kx-Ut113/Kx-Ut123/Kx-Ut133/Kx-Ut136 Software File Version 01.080

    Appendix KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.080 New Contents • Key Click Tone (Page 46) Changed Contents • Dialling by Using Call Logs (Page 30) • Rejecting Calls (Page 31) • Transferring a Call (Call Transfer) (Page 34) • Checking Missed Calls (Page 37) •...

  • Page 90: Kx-Ut113/Kx-Ut123/Kx-Ut133/Kx-Ut136/Kx-Ut248 Software File Version 01.160

    Appendix KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version 01.160 Changed Contents • Logging in to or Logging out of a Group (KX-UT133/KX-UT136/KX-UT248 only) (Page 38) • Flexible Buttons (KX-UT133/KX-UT136/KX-UT248 only) (Page 39) • Available Settings (Page 43) • Settings Details (Page 45) KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 Software File Version 01.250...

  • Page 91: Open Source Software

    Open Source Software Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and licence information. <<NetBSD kernel>> This product uses a part of NetBSD kernel.
  • Page 92 Open Source Software Copyright (c) 1982, 1986, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1988, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1993 The Regents of the University of California.
  • Page 93 Open Source Software Copyright (c) 1999, 2000 Jason L. Wright (jason@thought.net) All rights reserved. Copyright (c) 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 2000 The NetBSD Foundation, Inc.
  • Page 94 Open Source Software 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

  • Page 95: Index

    Index Index Display Contrast Display Lock (setting) Display of Assigned Flexible Buttons DN flexible button DNS (setting) AC adaptor DNS1 (setting) Connection DNS2 (setting) Accessories Do Not Disturb ACD flexible button Do Not Disturb (setting) ACD Group Add new device (setting) Authentication (setting) Auto answer ECO Mode (setting)
  • Page 96 Index IP Address (setting) IP Phone (setting) Receiving calls Redial REDIAL button Rejecting calls Key Click Tone (setting) Restart Restart (setting) Ring count (setting) Ringer LAN connection LAN port Volume setting LAN port (setting) Ringer (setting) Ringer Volume (setting) Language (setting) Ringer/Message Lamp Last Number Redial Ringtone (setting)
  • Page 97 One screw here WALL MOUNTING TEMPLATE 1. Drive the screws into the wall as indicated. 2. Hook the unit onto the screw heads. Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated...
  • Page 98 Notes Operating Instructions Document Version 2013-03...
  • Page 99 Notes Document Version 2013-03 Operating Instructions...
  • Page 100 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2011...

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