No Communication (General) - Intermec EasyCoder PF2i Service Manual

Chapter 15—Troubleshooting

15.8 No Communication (general)

218
Description:
The following actions are valid for all communication interfaces installed
in the printer.
Possible Causes and Suggested Remedies:
• Defective cable between printer and host.
- Check that the communication cable is correctly inserted and that it
is of the correct type and is correctly confi gured.
- Check that any clips or ground screws are properly engaged.
- Inspect cable for physical damage.
- Disconnect and connect the cable a few times to rub off possible
oxide from the connectors.
- Try using another identical cable.
• Defective cable between interface board and CPU board. (This does
not apply to the serial port "uart1:", the USB port, or any EasyLAN
board which all are fi tted directly on the CPU board).
- Check that the cable is connected correctly.
- Inspect cable for physical damage.
- Disconnect and connect the cable a few times to rub off possible
oxide from the connectors.
- Replace the cable.
• Error in host.
- Try connecting the printer to another host computer.
• Erroneous data.
- Check if the data string contains the correct characters using the Line
Analyzer program included in Intermec Shell (see the User's Guide).
Intermec EasyCoder PF2i, PF4i, and PF4i Compact Industrial—Service Manual