Settings Of Network Connection (Installation/Maintenance); Settings Of E-Rds (Installation/Maintenance); Troubleshooting; Error Message List - Canon iR2030 Series Service Manual

10.1.14 Settings of Network Connection (Installation/Maintenance)

Prior to the setting of e-RDS, you need to make network settings of the device properly.
(1). Display Additional Functions screen
- Press [Additional Functions] key.
- Enter System Manager ID and a password if you are asked to do so.
(2). Display TCP/IP Settings screen
- On the LCD panel, select: [SYSTEM SETTINGS] > [NETWORK SETTINGS] > [TCP/IP SETTINGS].
(3). Setting IP Address-Related Items
Automatic IP address allocation
- Select [IP ADDRESS AUTO] and press [OK].
- Press the arrow key, select 'ON', and then press [OK].
- Select each item such as DHCP and make settings.
Fixed IP address allocation
- Select [IP ADDRESS] and press [OK].
- Enter the IP address to make settings, and press [OK].
- Likewise, make settings for [SUBNET MASK] and [GATEWAY ADDRESS].
(4). DNS SERVER
- Select [DNS SETTINGS] to display DNS setting screen.
- Press the required items and make settings.
(5). Proxy Settings
- Select [PROXY SETTINGS] to display Proxy setting screen.
- Press the required items and make settings.
(6). Return to the Basic Features screen
- Press [Stop] or press [Additional Functions] until each setting screen is closed.
When changing the above Network Settings, it is necessary to turn off/on the power of the device.

10.1.15 Settings of e-RDS (Installation/Maintenance)

(1). Display the menu screen of e-RDS by the service mode of the device.
(1)-1. Enter the service mode:
[Additional Functions] key > 2 key > 8 key > [Additional Functions] key
(1)-2. Initialization
#CLEAR > ERDS-DAT
If necessary, install or delete CA Certificate and turn off/on the power.
(1)-3. Display the menu screen of e-RDS
Press the arrow key to move to the menu (#E-RDS) of e-RDS.
(2). Set E-RDS SWITCH to 1 in order to enable e-RDS.
(3). If necessary, enter URL of UGW in RGW-ADDRESS (The setting has normally been done).
(4). Enter the port number of UGW in RGW-PORT (normally the setting done).
(5). Select COM-TEST and press OK key to execute the test of communication with UGW.
(6). If the result is 'COM-TEST NG', correct the settings of RGW-ADDRESS/RGW-PORT and repeat COM-TEST until it becomes 'COM-TEST OK'. If necessary,
check the network settings of the device, the status of network connection and availability of the communication to UGW.

10.1.16 Troubleshooting

No.1
Q. Communication test fails.
A. Check the firmware version.
Check the network settings.
Check the results of communication test.

10.1.17 Error Message list

The followings are error information displayed on the 'Communication Error Log Detail Screen'.
(The term "server" used in this section refers to UGW.)
- When OK is pressed on the 'Communication Error Log Selection Screen' where a communication error log is displayed, the screen changes to the 'Communi-
cation Error Log Detail Screen'.
- When an error character string on the 'Communication Error Log Detail Screen' is so long that the entire message cannot be displayed on a screen at one time,
use the arrow keys to switch between screens. The amount of error information displayed on the 'Communication Error Log Detail Screen' is 128 characters at
maximum.
Error character strings from No.3 onward listed on the table below will be displayed in the following order.
[*][Error character string] : [Method name] [Server detail error]
Character strings bracketed in [] are replaced by the following.
[*]:
An '*' (asterisk) is added to the beginning of the error character string for errors occurred during communication test.
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