Spectrum24 Terminal - Symbol Series 6800 Product Reference Manual

Series 68XX Product Reference Guide
If such a failure occurs, cold boot the terminal again. If this does not solve the problem, call
Symbol Customer Support.
More troubleshooting information is found in the documentation listed in Related
Publications.

Spectrum24 Terminal

Typical initialization and operating problems and solutions for Spectrum24 terminals are
provided in Table 7-3.
Problem
Out of range
Startup process fails
Low battery message.
Battery is dead.
Terminal disassociated from
Access Point.
7-4
Table 7-3. Troubleshooting Spectrum24 Terminals
Terminal is out of the Access Point's range.
If you move the terminal during initialization, the
terminal may be out of range of the AP and unable to
complete the initialization process.
Move back in range and repeat the initialization process.
Boot server type (BOOTP or DHCP) doesn't exist.
Verify that the boot server is operating and able to
respond to TCP/IP, BOOTP, or DHCP requests from the
terminal.
Place the terminal in a cradle and recharge battery.
OR
Power terminal off and replace battery.
Battery not replaced after receiving low battery message
or terminal left on for more than 24 hours.
Recharge or replace the battery.
Application does not respond to interactive operations.
Applications using internal batch mode continue to
function until required to transmit via radio, then fail to
work. No message displayed.
Explanation/Action