Service Information - Symbol Series 6800 Product Reference Manual

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. Before
calling, have the model number, serial number, and (if necessary) several of your bar code
symbols at hand.
Call the Support Center from a phone near the scanning equipment so that the service person
can try to talk you through your problem. If the equipment is found to be working properly
and the problem is symbol readability, the Support Center will request samples of your bar
codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment
for servicing. If that is necessary, you will be given specific directions.
Note: Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact Symbol to have
another sent to you.
Symbol Support Center
In the U.S.A, for service information, warranty information or technical assistance, call:
USA
SYMBOL SUPPORT CENTER
1-800-653-5350
Canada
Mississauga, Ontario
Canadian Headquarters
(905) 629-7226
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