Copy Problems; White Copies; Black Copies; Abnormal Noise - Xerox WorkCentre PE120 Service Manual

Troubleshooting

7.5 Copy Problems

7.5.1 White Copies

Description: A blank page prints out when copying.
Possible Cause
1. The scanner cover is open.
2. Shade profile is incorrect.
3. Reference voltage on the main board is faulty.

7.5.2 Black Copies

Description: The page printed when copied is black.
Possible Cause
1. See, black prints in the Print Quality troubleshooting section of this chapter.

7.5.3 Abnormal Noise

Description: There is noise coming from the ADF when copying.
Possible Cause
1. The scanner motor, gearbox or rollers are defective.
2. Check the motor driver connection to the main board.

7.5.4 Defective Image Quality

Description: See the Print Quality Problems in section 7.3.
7-18 WorkCentre PE 120/120i
Sequence of Repair Actions
a. Close the scanner cover.
b. Test the shade profile in Tech Mode.
c. Replace the main board.
Sequence of Repair Actions
Sequence of Repair Actions
a. Check the ADF paper path for dirt, debris, or
faulty operation.
b. Replace parts as required.
c. Replace the main board.