7.6 Scanning Problems
7.6.1 PC Scanning Problems
Description: Unable to Scan using a PC.
Possible Cause
1.
Faulty cable communication between the system and
computer.
2.
Driver is inproperly installed.
7.6.2 Poor Quality Output of PC Scanned Images
Description: The image scanned through the PC is not clear or is poor print quality.
Possible Cause
1.
Incorrect driver or application settings.
a.
Reconnect the PC and system. Replace any
faulty cables.
b.
Re-install the driver and settings.
c.
Check that the copy functions work correclty
to isolate the scan problem.
d.
Replace the main board.
a.
Check the driver and application settings
resolution.
b.
Check the user guide for the proper settings.
c.
See the Print Quality troubleshooting
section.
Service Manual
Sequence of Repair Actions
Sequence of Repair Actions
Troubleshooting
7-19