Multiple Pick; Paper Rolled In The Fuser; Paper Rolled In The Opc Drum - Xerox WorkCentre PE120 Service Manual

7.2.5 Multiple Pick

Description: Multiple sheets of paper are picked from the tray at the same time.
Possible Cause
1. The paper guides are set incorrectly.
2. The paper has a rough surface.
3. The friction pad is damaged or contaminated.
4. The solenoid is not functioning properly.

7.2.6 Paper Rolled in the Fuser

Description: There is an accordian jam in the fuser.
Possible Cause
1. The pressure roller or heat roller is damaged or not
functioning properly.
2. The paper guides or springs are damaged.

7.2.7 Paper Rolled in the OPC Drum

Description: Paper is caught or rolled up in the OPC.
Possible Cause
1. The paper is too thin.
2. The paper is curled.
a. Adjust the guides so they fit snuggly against
the paper in the tray.
b. Make sure the paper size selected in the
print driver is the same as the paper in the
tray.
c. Use the appropriate supported paper type
for this printer. Try a paper with a smoother
surface.
d. Clean the friction pad or replace if
damaged.
e. Replace the solenoid.
a. Replace the fuser.
a. Use the appropriate supported paper type
for this printer.
b. Load a fresh ream of paper.
NOTE: To remove paper rolled up in the OPC:
Remove the toner cartridge from the printer,
take care not to touch the green surface. use
the gerar on the side to rotate the OPC drum
and pull the paper from the toner cartridge.
Clean any fingerprints on the OPC gently with a
soft, lint free cloth, using caution not to scratch
the surface.
Service Manual
Troubleshooting
Solution
Solution
Solution
7-3