Xerox Work Centre PE114e User Manual
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Xerox Work Centre PE114e User Manual

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About the User's Guides
Provides information you need for setting up your machine and installing the supplied software.
It also provides all of the detailed instructions for using your machine as a printer, a scanner
and a copier and information for maintaining and troubleshooting the machine.
This manual is provided for information purposes only. All information included herein is
subject to change without notice. Xerox Corporation is not responsible for any changes, direct
or indirect, arising from or related to the use of this manual.
© 2004 Xerox Corporation. All rights reserved.
• WorkCentre PE114e and Xerox logo are trademarks of Xerox Corporation.
• Microsoft, Windows, Windows 98, Window Me, Windows 2000, Windows NT 4.0
and Windows XP are registered trademarks of Microsoft Corporation.
• All other brand or product names are trademarks of their respective companies or
organizations.

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  • Page 1 This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any changes, direct or indirect, arising from or related to the use of this manual.

  • Page 2: Table Of Contents

    Making Connections ............ 1.11 Turning the Machine On ..........1.13 About Xerox Software ..........1.14 Printer Driver Features ........... 1.14 Installing Xerox Software in Windows ......1.15 System Requirements ..........1.15 Installing Xerox Software ........1.16 Removing Software ............. 1.18 Uninstalling the MFP Driver ........
  • Page 3 RINTING Chapter 3: Printing a Document in Windows ........3.2 Canceling a Print Job ..........3.5 Using a Favorite Setting ........... 3.6 Using Help .............. 3.6 Setting Paper Properties ..........3.7 Setting Graphic Properties ..........3.8 Printing Multiple Pages on One Sheet of the Paper ... 3.10 Printing a Reduced or Enlarged Document ......
  • Page 4 CANNING Chapter 5: Scanning Process with TWAIN-enabled Software ....5.2 AINTENANCE Chapter 6: Printing the System Data List ......... 6.2 Clearing the Memory ............. 6.2 Cleaning Your Machine ........... 6.3 Cleaning the Outside ..........6.3 Cleaning the Inside ..........6.3 Cleaning the Document Glass ........
  • Page 5 PECIFICATIONS Appendix A: General Specifications ........... A.2 Scanner and Copier Specifications ........A.3 Printer Specifications ............. A.4 Paper Specifications ............A.5 Overview ..............A.5 Supported Sizes of Paper .......... A.6 Guidelines for Using Paper ........A.7 Paper Specifications ..........A.8 Paper Output Capacity ..........
  • Page 6 Important Precautions and Safety Information When using this machine, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to people: 1. Read and understand all instructions. 2. Use common sense whenever operating electrical appliances. 3.
  • Page 7 Important Precautions and Safety Information Safety Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include Safety Agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.
  • Page 8 Quality Standards: The product is manufactured under a registered ISO9002 Quality system. If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: EUROPE +44 (0) 1707 353434...

  • Page 9: Laser Safety Statement

    Laser Safety Statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considered to be hazardous.

  • Page 10: Ozone Safety

    However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, please request your nearest Xerox dealer. Power Saver This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use.

  • Page 11: Radio Frequency Emissions

    Radio Frequency Emissions FCC Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 12 Declaration of Conformity (European Countries) Approvals and Certifications The CE marking applied to this product symbolizes Xerox Corporation . Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
  • Page 13 / WorkCentre PE114e...
  • Page 14 Differences Between British and American English British English American English Cancelling Canceling Favourite Favorite Colour Color Colours Colors Coloured Colored Centre Center Grey Gray Greyscale Grayscale Millimetres Millimeters Discolour Discolor Fibre Fiber Emphasise Emphasize Recognise Recognize Organise Organize Authorise Authorize Customise Customize Labelling...

  • Page 15: Chapter 1: Getting Started

    • Making Connections • Turning the Machine On Installing Software • About Xerox Software • Installing Xerox Software in Windows • Removing Software Setting Up the Machine System • Changing the Display Language • Setting the Paper Size and Type...

  • Page 16: Unpacking

    OTES • The appearance of the power cord may differ according to your country’s specifications. • The CD-ROM contains the Xerox printer drivers, Scan drivers, ControlCentre, the user’s guide, and the Adobe Acrobat Reader program. • Components may differ from one country to another.

  • Page 17: Selecting A Location

    Selecting a Location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold and humidity. Do not set the machine close to the edge of your desk or table.

  • Page 18: Understanding The Component Location

    Understanding the Component Location These are the main components of your machine: Front View Document Cover Jam Cover Front Output Tray (Face down) Document Glass Front Paper Control Panel Output (see the page 1.5) Extension Front Cover Manual Feeder Guides Manual Feeder Toner Cartridge...

  • Page 19: Control Panel Functions

    Control Panel Functions Adjusts the brightness of the documents for the current copy job. Selects the number of copies. Displays the current status and prompts during an operation. Scrolls through the options available for the selected menu item. Enters Menu mode and scrolls through the menus available and sends you back to Standby mode.

  • Page 20: Installing The Toner Cartridge

    Installing the Toner Cartridge Open the front cover. Remove the starter toner cartridge from its bag. Don’t use a knife or other sharp object as it might scratch the drum of the cartridge. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.
  • Page 21 Slide the toner cartridge into the machine until it locks into place completely. Close the front cover. Make sure that the cover is securely closed. : When printing text at 5% coverage, you can expect a toner cartridge life of approximately 3,000 pages. ETTING TARTED...

  • Page 22: Loading Paper

    Loading Paper You can load approximately 250 sheets. To load a stack of Letter-sized paper: Pull open the paper tray and remove it from the machine. Fan the edges of the paper stack to separate the pages. Then tap the stack on a flat surface to even it up. Insert the paper stack into the paper tray with the side you want to print on facing down.

  • Page 23: Changing The Paper Size In The Paper Tray

    Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams. Insert and slide the paper tray back into the machine. : After you load the paper, you need to set up your machine for the paper type and size you loaded.
  • Page 24 After inserting paper into the tray, slide in the guide until it lightly touches the end of the paper stack. For paper smaller than letter, adjust the paper length guide accordingly. Pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack.

  • Page 25: Making Connections

    Making Connections To print from your computer, you need to connect your printer to your computer with either a parallel interface cable or a Universal Serial Bus (USB) cable. Using a Parallel Cable (Windows only) : To connect the printer to the parallel port of the computer requires a certified parallel cable.

  • Page 26: Using A Usb Cable

    Using a USB Cable : Connecting the printer to the USB port of the computer requires a certified USB cable. Make sure that both the printer and the computer are turned off. Plug the USB printer cable into the connector on the back of the printer.

  • Page 27: Turning The Machine On

    Turning the Machine On Plug one end of the supplied three-pronged electrical type cord into the AC socket on the machine and the other end into a properly grounded AC outlet. Press the power switch to turn the machine on. “Warming Up Please Wait”...

  • Page 28: About Xerox Software

    Installing Software About Xerox Software You must install the printer software using the supplied CD-ROM after you have set up your machine and connected it to your computer. The CD-ROM provides you with the following software: Programs for Windows To use your machine as a printer and scanner in Windows, you must install the MFP driver.

  • Page 29: Installing Xerox Software In Windows

    Installing Xerox Software in Windows System Requirements Before you begin, ensure that your system meets the minimum requirements. Verify the following: Item Requirements Operating system Windows 98/Me/NT 4.0/2000/XP Windows 98/Me/ Pentium II 400 or NT 4.0/2000 higher Pentium II 933 Ghz...

  • Page 30: Installing Xerox Software

    Installing Xerox Software OTES • Cancel the “New Hardware Found” window when your computer boots up. • Make sure that your machine is turned on and connected to your computer’s parallel port or USB port before installing software. Windows NT 4.0 do not support the USB connection.
  • Page 31 Click Continue. Click Finish. :If your machine doesn’t work properly, reinstall the printer driver. 1.17 ETTING TARTED...

  • Page 32: Removing Software

    Windows uninstallShield. Uninstalling the MFP Driver → → You can select Start Programs Xerox WorkCentre PE114 Series. Select a component in the MFP driver to uninstall individually: If you want to uninstall the printer driver, select Printer Driver Unistall. If you want to uninstall the Twain driver, select Twain Driver Unistall.

  • Page 33: Using The Controlcentre

    Using the ControlCentre Using ControlCentre, you can update the firmware of the machine. When you install the Xerox software, the ControlCentre program is automatically installed. For information about installing the Xerox software, see page 1.16. To open the ControlCentre: Start your Windows.

  • Page 34: Changing The Display Language

    Setting Up the Machine System Changing the Display Language To change the language that displays on the display of the control panel, follow these steps: Press Menu/Exit until "Machine Setup" appears on the top line of the display. Press the scroll button ( ) until "Language"...

  • Page 35: Using The Save Modes

    Press Start/Enter to access the menu item. Press Start/Enter when "Tray Paper" displays on the bottom line. Use the scroll button ( ) to find the paper size you are using and press Start/Enter to save it. To return to Standby mode, press Stop/Clear. To set the paper type for the paper tray: Press Menu/Exit until "Paper Setting"...

  • Page 36: Power Save Mode

    Power Save Mode Power Save mode allows your machine to reduce power consumption when it is not in actual use. You can turn this mode on by selecting the length of time for which the machine waits after a job is printed before it switches to a reduced power state. Press Menu/Exit until "Machine Setup"...

  • Page 37: Chapter 2: Paper Handling

    APER ANDLING This chapter introduces you to the basics of selecting print materials and loading them into your machine. This chapter includes: • Selecting Print Materials • Selecting an Output Location • Loading Paper in the Paper Tray • Using the Manual Feeder...

  • Page 38: Selecting Print Materials

    Selecting Print Materials You can print on a variety of print materials, such as plain paper, envelopes, labels, transparencies, and so on. Always use print materials that meet the guidelines for use with this machine. See “Paper Specifications” on page A.5. To get the best possible print quality, use only high-quality copier-grade paper.

  • Page 39: Guidelines For Paper And Special Materials

    Guidelines for Paper and Special Materials When selecting or loading paper, envelopes, or other special material, keep these guidelines in mind: • Always use paper and other materials that conform with the specifications listed under “Paper Specifications” on page A.5. •...

  • Page 40: Selecting An Output Location

    - To avoid smudging caused by fingerprints, handle them and coated paper carefully. - To avoid fading, do not expose the printed transparencies to prolonged sunlight. • For labels: - Verify that their adhesive material can tolerate fusing temperature of 208 C (406.4 F) for 0.1 second.

  • Page 41: Printing To The Front Output Tray (Face Down)

    Printing to the Front Output Tray (Face down) The front output tray collects printed paper face-down in the order in which it was printed. The tray should be used for most print jobs. If you use paper which is not long enough to reach the front output tray, use the jam cover.

  • Page 42: Printing To The Rear Output Slot (Face Up)

    Close the jam cover. In order to close the cover, push the tab to the left and hold it down. Then lower the cover carefully until the cover is holding down the tab. Then you can move your hand and finish lowering the cover. Be careful not to pinch your fingers! •...
  • Page 43 To use the rear output slot: Open the rear cover by pulling it upward. : The fusing area inside the rear part of your machine AUTION becomes hot once the machine is turned on. Be careful when you access this area. If you do not want to use the rear output slot, close the rear cover.

  • Page 44: Loading Paper In The Paper Tray

    Loading Paper in the Paper Tray The paper tray can hold a maximum of 250 sheets of 20 lb(75g/ ) plain paper. For copying, you can use A4-, Letter- or Legal- sized paper only. For PC-printing, you can use many different sizes of paper;...

  • Page 45: Using The Manual Feeder

    Using the Manual Feeder Use the manual feeder to print transparencies, labels, envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper tray. Postcards, 3.5 by 5.83 in.(index) cards and other custom-sized materials can be printed with this printer.
  • Page 46 : You must open the rear output slot when you print on AUTION transparencies. If not, they may tear while exiting the machine. Adjust the paper guide to the width of the print material. : When printing on previously printed paper from the manual feeder, the printed side should be facing down with an uncurled edge to the machine.

  • Page 47: Setting The Paper Type And Size For The Manual Feeder

    Setting the Paper Type and Size for the Manual Feeder After loading paper in the manual feeder, you need to set the correct paper type and size using the control panel buttons. These settings will apply to Copy mode. For PC-printing, you need to select the paper size in the application program you use.
  • Page 48 2.12 APER ANDLING...

  • Page 49: Chapter 3: Printing

    RINTING This chapter explains how to print your documents in Windows and how to use the print settings. This chapter includes: • Printing a Document in Windows • Setting Paper Properties • Setting Graphic Properties • Printing Multiple Pages on One Sheet of the Paper •...

  • Page 50: Printing A Document In Windows

    Printing a Document in Windows The following procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s user’s guide for the exact printing procedure.
  • Page 51 Now you see the WorkCentre PE114 Series Properties window, which allows you to access all of information you need when using your machine. The Layout tab first displays. The preview image shows the sample page with the settings you specified. If necessary, select the Orientation option.
  • Page 52 2. For Windows 98/Me/NT 4.0/2000, select Settings and then Printers. For Windows XP, select Printers and Faxes. 3. Select the Xerox WorkCentre PE114 Series printer. 4. Click the right mouse button on the printer icon and: • For Windows 98/Me, select Properties.

  • Page 53: Canceling A Print Job

    Click the Windows Start menu. For Windows 98/NT4.0/2000/Me, Select Settings and then Printers. For Windows XP, select Printers and Faxes. Double-click the Xerox WorkCentre PE114 Series icon. From the Document menu: For Windows 98/Me, select Cancel Printing. For Windows NT4.0/2000/XP, select Cancel.

  • Page 54: Using A Favorite Setting

    Using a Favorite Setting The Favorites option, which is visible on each tab, allows you to save the current properties settings for future use. To save a Favorites item: Change the settings on each tab, as needed. Enter a name for the item in the Favorites input box. Click Save.

  • Page 55: Setting Paper Properties

    Setting Paper Properties Use the following options for paper handling. See page 3.2 for more information about accessing printer’s Properties. Click the Paper tab to access many paper properties. Property Description Copies allows you to choose the number of Copies copies to be printed.

  • Page 56: Setting Graphic Properties

    Property Description Make sure that Source is set to the Source corresponding paper tray. Use the Manual Feed source when printing to special material. You need to load one sheet at a time into the manual feeder. See page 2.9. If the paper source is set to Auto Select, the machine automatically picks up print material in the following order: the manual feeder and the...
  • Page 57 Property Description You can select the printing resolution by Resolution choosing from 600 dpi (Normal) or 300 dpi (Draft). The higher the setting, the sharper the printed characters and graphics. Higher settings may increase the time it takes to print a document. Selecting this option extends the life of your Toner Save toner cartridge and reduces your cost per page...

  • Page 58: Printing Multiple Pages On One Sheet Of The Paper

    Property Description Advanced True Type Options Options (continued) This option determines what the driver tells the machine about how to image the text in your document. Select the appropriate setting according to the status of your document. This option is available only on Window 98, Me.
  • Page 59 Select the number of pages you want to print per sheet (1, 2, 4, 9 or 16) on the Pages per Side drop-down list. Preview image Select the page order on the Page Order drop-down list, if necessary. Left, Then Down, Then Down, Then Right, Then...

  • Page 60: Printing A Reduced Or Enlarged Document

    Printing a Reduced or Enlarged Document You can scale your print job on a page. When you change the print settings from your software application, access the printer’s Properties. See page 3.2. From the Layout tab, select Reduce/Enlarge on the Type drop-down list.

  • Page 61: Fitting Your Document To A Selected Paper Size

    Fitting Your Document to a Selected Paper Size You can scale your print job to any paper size regardless of the digital document size. This can be useful when you want to check the fine details on a small document. To change the print settings from your software application, access the printer’s Properties.

  • Page 62: Printing Posters

    Printing Posters You can print a single-page document onto 4, 9 or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-sized document. To change the print settings from your software application, access the printer’s Properties. See page 3.2. From the Layout tab, select Poster on the Type drop- down list.

  • Page 63: Using Watermarks

    Click the Paper tab and select the paper source, size and type. Click OK and print the document. You can complete the poster by posting the sheets together. Using Watermarks The Watermark option allows you to print text over an existing document.

  • Page 64: Creating A Watermark

    Creating a Watermark To change the print settings from your software application, access the printer’s Properties. See page 3.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermarks window appears. Enter text message you want to print in the Watermark Message box.

  • Page 65: Editing A Watermark

    Editing a Watermark To change the print settings from your software application, access the printer properties. See page 3.2. Click the Extras tab and click Edit in the Watermark section. The Edit Watermarks window appears. Select the watermark you want to edit on the Current Watermarks list, to change the watermark message and the options.

  • Page 66: Using Overlays

    Using Overlays What is an Overlay? An overlay is text and/or images stored on the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of pre- Dear ABC printed forms and letterhead paper.
  • Page 67 In the Edit Overlays window, click Create Overlay. In the Create Overlay window, type a name of up to eight characters in the File name box. Select the destination path, if necessary. (The default is C:\Formover). Click Save. The name appears on the Overlay List. Click Ok or Yes to finish creating.

  • Page 68: Using A Page Overlay

    Using a Page Overlay After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document: Create or open the document you want to print. To change the print settings from your software application, access the printer’s Properties.

  • Page 69: Deleting A Page Overlay

    If necessary, click Confirm Page Overlay When Printing. When this box is checked, a message window appears each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering Yes to the window means that the selected overlay prints with your document.

  • Page 70: Using Output Options

    Using Output Options You can use the options for output of your document. See page 3.2 for more information about accessing printer properties. Click the Extras tab to access the Output Options feature. ➀ Property Description You can set in what sequence the pages will ➀...

  • Page 71: Setting Up The Locally Shared Printer

    Setting Up the Locally Shared Printer You can connect the machine directly to a selected computer, which is called “host computer,” on the network. Your machine can be shared by other users on the network through a Windows 98, Me, 2000, XP or NT 4.0 network printer connection. Whether the printer is locally connected or network- connected, you need to install the printer software on each computer that will print documents to the printer.

  • Page 72: In Windows Nt 4.0/2000/Xp

    Setting Up the Client Computer Right-click Start and select Explorer. Open your network folder in the left column. Right-click the shared name and select Capture Printer Port. Select the port you want, check the Reconnect at log on box and then click OK. From the Start menu, select Settings and then Printers.
  • Page 73 Setting Up the Client Computer Right-click Start and select Explorer. Open your network folder in the left column. Click the shared name. For Windows NT 4.0/2000, from the Start menu, select Settings and Printers. For Windows XP, from the Start menu, select Printers and Faxes.
  • Page 74 3.26 RINTING...

  • Page 75: Chapter 4: Copying

    OPYING This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Loading Paper for Copying • Preparing a Document • Making a Copy • Setting Copy Options • Using Special Copy Features • Changing the Default Settings •...

  • Page 76: Loading Paper For Copying

    Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, or copying. For copying, you can use Letter-, A4-sized print materials. For further details, see page 1.8 for loading in the paper tray and page 2.9 for loading in the manual feeder.

  • Page 77: Making A Copy

    Making a Copy Lift and open the document cover. Place the document face down on the document glass. Align it with the registration guide on the top left corner of the glass. Close the document cover. Be careful not to move the document.
  • Page 78 OTES • Leaving the cover open while copying may affect the copy quality and toner consumption. • If you are copying a page from a book or magazine which is thicker than 30 mm, start copying with the cover open. Customize the copy settings including number of copies, copy size, darkness and original type by using the control panel buttons.

  • Page 79: Setting Copy Options

    Setting Copy Options The buttons on the control panel let you make all the basic copy options; darkness, number of copies, copy size and document type. Set the following options for the current copy job before pressing Start/Enter to make copies. : If you press Stop/Clear while you set the copy options, all of the options you have set for the current copy job will be canceled and return to their default status.

  • Page 80: Reduced/Enlarged Copying

    Reduced/Enlarged Copying : When you set Original Type to Photo while using paper larger than A4 size and setting an enlargement rate of more than 100%, Text/Photo will be automatically selected. You can reduce or enlarge the size of a copied image from 50% to 200%.

  • Page 81: Original Type

    Original Type The Original Type setting is used to improve the copy quality by selecting the document for the current copy job. To select the document type: Press Menu/Exit on the control panel until "Original Type" appears on the top line of the display Press Start/Enter to access the menu item.

  • Page 82: Using Special Copy Features

    Using Special Copy Features : When you set Original Type to Photo while using paper larger than A4 size, Text/Photo will be automatically selected. You can use the following copy features using the "Special Copy" menu: • Off: Prints in normal mode. •...

  • Page 83: Auto Fit Copying

    Auto Fit Copying : When the size of the document you want to copy is not same as the size of the paper loaded, this function automatically adjusts the size of the document to fit the paper. You can not adjust the copy size manually.

  • Page 84: Sided In 1 Page Copying

    2 sided in 1 page Copying You can copy a 2-sided document on one page of A4, or Letter -sized paper. When you copy using this feature, the machine prints one side on the upper half of the paper and the other side on the lower half.

  • Page 85: 2-Up Copying

    2-up Copying :2-up lets you copy two original documents on one sheet of paper. The documents are reduced 50 % to allow them to fit on paper the same size as the original documents. You can not adjust the copy size to fit on a different size of paper. Load the document to be copied on the document glass, and close the cover.

  • Page 86: Poster Copying

    Poster Copying Load the documents to be copied on the document glass and close the cover. Press Menu/Exit until "Special Copy" appears on the top line of the display. Press the scroll button ( ) until "Poster" displays on the bottom line. Press Start/Enter to save the selection.

  • Page 87: Changing The Default Settings

    Changing the Default Settings Copy options, including darkness, original type, copy size and number of copies, can be set to the most frequently used modes. When you copy a document, the default settings are used unless they are changed by using the corresponding buttons on the control panel.

  • Page 88: Setting The Time Out Option

    Setting the Time Out Option You can set the time the machine waits before it restores the default copy settings, if you do not start copying after changing them on the control panel. Press Menu/Exit on the control panel until "Copy Setup" appears on the top line of the display.

  • Page 89: Chapter 5: Scanning

    CANNING Scanning with your machine lets you turn pictures and text into digital files on your computer. This chapter includes: • Scanning Process with TWAIN-enabled Software...

  • Page 90: Scanning Process With Twain-Enabled Software

    Scanning Process with TWAIN-enabled Software OTES • To scan with your machine, you must install the MFP driver. • Scanning is done through the same LPT or USB port currently assigned for your printer port. If you want to scan documents using other software, you will need to use TWAIN-compliant software, such as Adobe PhotoDeluxe or Adobe Photoshop.

  • Page 91: Chapter 6: Maintenance

    AINTENANCE This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Printing the System Data List • Clearing the Memory • Cleaning Your Machine • Maintaining the Toner Cartridge • Consumables and Replacement Parts...

  • Page 92: Printing The System Data List

    Printing the System Data List Your machine can print the system data report shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings. To print the system data list: Press Menu/Exit until "Report" appears on the top line of the display.

  • Page 93: Cleaning Your Machine

    Cleaning Your Machine To maintain print quality, follow the cleaning procedures below each time the toner cartridge is replaced or if print quality problems occur. OTES • While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the toner cartridge. Oil from your fingers can cause print quality problems.
  • Page 94 With a dry lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity. : To prevent damage to the toner cartridge, do not expose AUTION it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

  • Page 95: Cleaning The Document Glass

    Cleaning the Document Glass Keeping the document glass clean helps ensure the best possible copies. We suggest that you clean the document glass at the start of each day and during the day, as needed. Slightly dampen a soft lint-free cloth or paper towel with water.

  • Page 96: Maintaining The Toner Cartridge

    Maintaining the Toner Cartridge Toner Cartridge Storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. • Do not refill the toner cartridge. The machine warranty does not cover damage caused by using a refilled cartridge.

  • Page 97: Redistributing Toner

    Redistributing Toner When the toner cartridge is near the end of its life, white streaks or light print occurs. You can temporarily re-establish the print quality by redistributing the remaining toner in the cartridge. Open the front cover. Pull the toner cartridge out and gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge.

  • Page 98: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When the toner eventually runs out, only blank pages print when a print job is sent. At this stage, the toner cartridge needs to be replaced. The machine stops printing. Open the front cover. Lightly pushing the used cartridge down, pull it out. Unpack the new toner cartridge and gently roll it horizontally four or five times to distribute the toner evenly inside the cartridge.

  • Page 99: Cleaning The Drum

    Cleaning the Drum If there are streaks or spots on your print, the OPC drum of the cartridge may require cleaning. Before setting the cleaning procedure, make sure that paper is loaded in the machine. Press Menu/Exit on the control panel until "Maintenance" appears on the top line of the display.

  • Page 100: Consumables And Replacement Parts

    Fuser unit Approx. 60,000 pages To purchase consumables and replacement parts, contact your Xerox dealer or the retailer where you bought your machine. We strongly recommend that items be installed by trained service professional, except for the toner cartridge. 6.10...

  • Page 101: Chapter 7: Troubleshooting

    ROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems...

  • Page 102: Clearing Paper Jams

    Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. Refer to the table below to locate and clear the paper jam. Message Location of Jam Go to Paper Jam 0 In the paper tray page 7.2 Open/Close Door In the fuser area or page 7.5...

  • Page 103: In The Paper Exit Area

    Insert the paper tray into the machine until it snaps into place. Open and close the front cover to resume printing. In the Paper Exit Area Open and close the front cover. The jammed paper automatically exits the machine. If the paper does not exit, continue to step 2. Gently pull the paper out of the front output tray.
  • Page 104 Close the jam cover by pushing a tab to the left and hold it down and lowering the cover carefully until the cover is holding down the tab. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the jam cover, continue to step 6.

  • Page 105: In The Fuser Area Or Around The Toner Cartridge

    In the Fuser Area or Around the Toner Cartridge : The fuser area is hot. Take care when removing paper from the machine. Open the front cover and pull the toner cartridge out, lightly pushing it down. Remove the jammed paper by gently pulling it straight out. Replace the toner cartridge and close the front cover.

  • Page 106: In The Manual Feeder

    In the Manual Feeder “ Paper Jam 1 Open/Close Door ” appears on the display when you try to print using the manual feeder and the machine does not detect paper, due to no paper or improper paper loading. The error message may also occur when the paper is not properly fed into the machine through the manual feeder.
  • Page 107 • Ensure that the print side of print materials is facing down in the paper tray and facing up in the manual feeder. • If paper jams frequently occur when you print on the A5- sized paper: - Load the paper into the tray as shown below. - Open the WorkCentre PE114 Series Properties window, set the paper size to A5(5.8x8.3 in.) from the Paper tab.

  • Page 108: Clearing Lcd Error Messages

    Clearing LCD Error Messages Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.

  • Page 109: Solving Problems

    Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Paper Feeding Problems Condition Suggested solutions Paper is jammed during Clear the paper jam.

  • Page 110: Printing Problems

    Check the power cord connections. Check does not print. receiving power. the power switch and the power source. The machine is not Select Xerox WorkCentre PE114 selected as the default Series as your default printer in your printer. Windows. Check the machine for After locating the problem, clear it.
  • Page 111 15 PPM for Letter-sized paper 14 PPM for A4-sized paper. If you are using From the Start menu, choose Settings Windows 98/Me, the and Printers. Right-click the Xerox Spooling Setting may WorkCentre PE114 Series printer be set incorrectly. icon, choose Properties, click the Details tab, and then choose the Spool Settings button.
  • Page 112 Condition Possible cause Suggested solutions Pages print, The toner cartridge is Redistribute the toner. if necessary. See but are blank. defective or out of “Redistributing Toner” on page 6.7 toner. If necessary, replace the toner cartridge. The file may have Check the file to ensure that it does not blank pages.

  • Page 113: Printing Quality Problems

    Printing Quality Problems If the inside of the printer is dirty, or paper is improperly loaded, print quality maybe reduced. See the table below to clear the problem. Condition Suggested solutions Light or faded If a vertical white streak or faded area appears on the page: print •...
  • Page 114 Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The drum inside the toner cartridge has probably been scratched. Remove the toner cartridge and install a new one. See “Replacing the Toner Cartridge” on page 6.8. If white vertical streaks appear on the page: •...
  • Page 115 Condition Suggested solutions Background Background scatter results from bits of toner distributed on scatter the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
  • Page 116 Condition Suggested solutions Wrinkles or • Ensure that the paper is loaded properly. creases • Check the paper type and quality. See “Paper Specifications” on page A.5. • Turn the stack of paper over in the paper tray. Also try rotating the paper 180°...
  • Page 117 Condition Suggested solutions Character Voids Character voids are white areas within the parts of characters that should be solid black: • If you are using transparencies, try another type of transparency. Due to the composition of the transparency, some character voids are normal. •...

  • Page 118: Copying Problems

    Copying Problems Condition Suggested solutions Copies are too light or too Use the "Darkness" feature to darken or lighten the dark. background of the copies. Smears, lines, marks or • If defects are on the original document, use the feature to lighten the background of your "Darkness"...

  • Page 119: Scanning Problems

    Scanning Problems Condition Suggested solutions The scanner does not work. • Make sure that you place the document to be scanned face down on the document glass. • There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
  • Page 120 7.20 ROUBLESHOOTING...

  • Page 121: Appendix A: Specifications

    PECIFICATIONS This chapter includes: • General Specifications • Scanner and Copier Specifications • Printer Specifications • Paper Specifications...

  • Page 122: General Specifications

    General Specifications Item Description Paper input capacity Paper tray: 250 sheets (weight: 75 g/m , 20 lb) Manual feeder: 1 sheet (weight: 75 g/m , 20 lb) Paper output capacity Front output tray: 50 sheets (face down) Rear output slot: 1 sheet (face up) Paper type Paper tray: Plain paper (60 ~ 90 g/m , 16 ~ 24 lb)

  • Page 123: Scanner And Copier Specifications

    RedHat, Caldera, Mandrake, Slackware, SuSE and Turbo Linux Sound Pressure Level, ISO7779. ** May be affected by operating environment, printing interval, media type, media size and color/black. *** Please visit www.Xerox.com to download the latest software version. Scanner and Copier Specifications Item Description Compatibility...

  • Page 124: Printer Specifications

    Printer Specifications Item Description Print method Laser Beam Printing Up to 14 ppm in A4 (15 ppm in Letter) Print speed Paper size Paper tray: Letter, A4, Legal, Folio, A5, A6, B5 Manual feeder: Letter, A4, Legal, Folio, Executive, A5, B5, Post Card 4x6, Envelope 10, Envelope DL, Envelope C5, Envelope C6, Envelope Monarch, Envelope B5 * Min.: 76 x 127 mm (3 x 5 in.)

  • Page 125: Paper Specifications

    • Some paper may meet all of the guidelines in this guide and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels or other variables over which Xerox has no control. • Before purchasing large quantities of paper, insure the paper meets the requirements specified in this user’s guide.

  • Page 126: Supported Sizes Of Paper

    Supported Sizes of Paper Size (mm/in.) Weight Capacity Plain paper • 60 to 90 g/m Letter (216 x 279/8.5 x 11) • 250 sheets of 75 bond (16 to 24 bond (20 lb) Legal (216 x 356/8.5 x 14) lb) for the paper paper for the Executive (184 x 267/7.2 x 10.5) tray...

  • Page 127: Guidelines For Using Paper

    Guidelines for Using Paper For the best result, use conventional 75 g/m (20 lb) paper. Ensure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure of what type of paper you are loading, such as bond or recycled paper, check the label on the package.

  • Page 128: Paper Specifications

    Paper Specifications Category Specifications Acid Content 5.5 pH or lower Caliper 0.094 ~ 0.18 mm (3.0 ~ 7.0 mils) Curl in Ream Flat within 5 mm (0.02 in.) Cut Edge Conditions Cut with sharp blades with no visible fray. Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when heated to 200 °C (392 °F) for 0.1 second.

  • Page 129: Paper Storage Environment

    Paper Storage Environment Paper storage environment conditions directly affect the feed operation. Ideally, the machine and paper storage environment should be at or near room temperature, and not too dry or humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper.

  • Page 130: Envelopes

    Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 90g/m (24lb) or •...

  • Page 131: Envelopes With Adhesive Strips Or Flaps

    Envelopes with Adhesive Strips or Flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the machine. The extra flaps and strips might cause wrinkling, creasing or even jams and may even damage the fuser.

  • Page 132: Labels

    Labels AUTIONS • To avoid damaging the machine, use only labels recommended for laser printers. • To prevent serious jams, always use the manual feeder to print labels and always use the rear output tray. • Never print on the same sheet of labels more than once and never print on a partial sheet of labels.
  • Page 133 NDEX Numerics loading 1.8 preparing 4.2 2-side, special copy 4.10 document glass 2-up, special copy 4.11 clean 6.5 load 4.3 drum, clean 6.9 auto fit, special copy 4.9 error messages 7.8 canceling copy 4.4 print 3.5 Favorite setting, use 3.6 cleaning fitting to page document glass 6.5...
  • Page 134 reduced/enlarged copy 4.6 orientation, print 3.3 print 3.12 output location, select 2.4 resolution overlay, use 3.18 print 3.9 paper guidelines 2.3 sharing printer, set 3.23 paper jam, clear 7.2 specifications paper load general A.2 in manual feeder 2.9 paper A.5 in paper tray 1.8 printer A.4 paper load capacity 2.2...

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