Troubleshooting; Error Cause And Solutions - Brother MFC-J6510DW Service Manual

2.4

TROUBLESHOOTING

2.4.1

Error Cause and Solutions

First see the user check items. If it cannot recover the machine, proceed to the troubleshooting
table exclusive to service personnel.
Error Code 0D
Paper Jam
In duplex printing, a recording paper jam has occurred. (The switchback paper sensor does not
come ON within the specified paper feeding amount after the start of switchbacking.)
User Check
- Remove the jammed paper.
- Check whether the recording paper being used is within the specification.
- Check that the recording paper is not curled.
- Clean the switchback (SB) roller.
Step
1 Foreign materials inside the
engine unit
2
Switchback paper detection
actuator out of place
3
Switchback paper sensor harness
connection failure
4
Switchback paper sensor
defective
5
Main PCB defective
Cause
Remove the foreign materials.
Set the actuator into place.
Check the connection and reconnect the harness.
Replace the sensor PCB ASSY.
Replace the main PCB ASSY.
2-22
LCD
Solution
Confidential