Error Code 24
Wrong INK Color
An ink cartridge of wrong color is loaded. (A color ink cartridge is loaded in the black ink
cartridge slot.)
User Check
- Load the ink cartridge into place.
- Replace the ink cartridge.
Step
1
Ink cartridge detection sensor
defective
2
Ink remaining sensor or high-
yield ink cartdige sensor failure
3
Main PCB defective
Cause
Replace the ink cartridge detection sensor.
Replace the ink refill ASSY.
Replace the main PCB ASSY.
2-28
LCD
Solution
Confidential