Scanning Problems - Symbol SPT 1700 Series Product Reference Manual

Location: Once the location bar code is scanned, this field contains the location data.
Alternately, use Graffiti to enter the location data in this field. Only a one-
dimensional bar code can be used to fill this field.
Please sign here: In this field, you may sign your name using the pen.
1. To submit the collected data, tap the Submit option. The fields clear and you may
continue collecting data.

Scanning Problems

If the bar code is not being decoded, check the following:
1. Make sure the bar code label is not defaced.
2. Make sure the bar code is of a symbology which can be read by the scanner.
3. Check that the scanner window is not dirty. If it is, gently clean it using a tissue or
other non-abrasive material. Do not spray any cleaner directly on the scanner
window.
4. Try another bar code. It is possible that your bar code is bad.
5. Check your application code.
6. Make sure the parameters are set correctly for the bar code being scanned; i.e.,
lengths, symbology, etc.
If you do not hear a beep after a good decode, check that the system sound option is set in
the general preferences screen, and that beep on good decode is set (checked) in Hardware
Set up in the Scan Demo application.
If you have checked all of these things and are still experiencing problems decoding your bar
codes, please contact Symbol Technologies Technical Support Center. See page xvi for contact
information.
Battery Implications While Using the Laser Scanner
If your battery becomes low while the scanning application is active, the scanning application
deactivates and you receive the message, "Battery Low Error". The rest of the desktop
applications continue to work until you receive further low battery warnings. You should
perform a HotSync at this point to avoid data loss. If you attempt to scan when your battery
is low, you receive the message, "Your battery level is too low for scanning". Recharge the
battery and attempt scanning again.
Applications: Laser Scanner
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