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Symbol MC50 User Manual

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  • Page 1 MC50 Integrator Guide...

  • Page 3: Mc50 Integrator Guide

    MC50 Integrator Guide 72-68196-02 Revision A March 2005...
  • Page 4 The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol.

  • Page 5: Table Of Contents

    MC50 Demo Application ........
  • Page 6 MC50 Integrator Guide Performing a Cold Boot..............1-8 Locking the Keypad.
  • Page 7 Upgrade Requirements..............6-20 Chapter 7. Symbol Configuration Manager (SCM) Introduction.
  • Page 8 MC50 Integrator Guide Menu Functions ..............7-4 Parameter State Indicators.
  • Page 9 MC50 Accessory Specifications........
  • Page 10 MC50 Integrator Guide...

  • Page 11: About This Guide

    Symbol Support Center ........
  • Page 12 MC50 Integrator Guide...

  • Page 13: Introduction

    • Symbol Application Guide - describes how to use Symbol-developed applications. • MC50 User Guide - describes how to use the MC50 mobile computer. Provided on the DCP. • MC50 Integrator Guide - describes how to set up MC50 product accessories and how to install software. Provided on the DCP.

  • Page 14: Configurations

    • Chapter 4, Software Installation on Development PC provides instructions for installing the Device Configuration Package (DCP) for MC50 and the SMDK for eVC4 on the host computer. • Chapter 5, Software Installation on Mobile Computer provides information for downloading software and files to the mobile computer.

  • Page 15: Related Documents And Software

    Call the Support Center from a phone near the scanning equipment so that the service person can try to talk you through the problem. If the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of bar codes for analysis at our plant.

  • Page 16: Symbol Support Center

    MC50 Integrator Guide Symbol Support Center For service information, warranty information or technical assistance contact or call the Symbol Support Center in: United States Canada United Kingdom Symbol Technologies, Inc. Symbol Technologies Canada, Inc. Symbol Technologies One Symbol Plaza 5180 Orbitor Drive...
  • Page 17 Solna Strandväg 78 S-171 54 SOLNA Sweden Switchboard: 08 445 29 00 (domestic) Call Center: +46 8 445 29 29 (international) Support E-Mail: Sweden.Support@se.symbol.com If you purchased your Symbol product from a Symbol Business Partner, contact that Business Partner for service.
  • Page 18 MC50 Integrator Guide...
  • Page 19 MC50 Demo Application ........
  • Page 20 MC50 Integrator Guide...

  • Page 21: Introduction

    • communication/charging cable • power supply • US line cord • headset • desktop cradle. Inspect the equipment. If any equipment is missing or damaged, contact the Symbol Technologies Support Center immediately. See Service Information on page xiii for contact information.

  • Page 22: Accessories

    MC50 Demo Application The MC50 includes sample and demo applications to assist in application development. To access the MC50 Demo, tap Start - MC50 Demo. See the Symbol Application Guide, p/n 72-65258-xx for information on using Symbol applications. Getting Started Before using the mobile computer for the first time: •...

  • Page 23: Installing And Removing The Main Battery

    Getting Started 1-5 Installing and Removing the Main Battery Installing the Main Battery Before using the mobile computer, install the battery: 1. If the Battery Lock Switch is not unlocked, use the stylus to slide the switch to the left to unlock it. A red dot appears on the switch.

  • Page 24: Charging The Battery

    To optimize battery life in mobile computers with multiple radios, turn off radios that are not being used via the SetDevicePower() API (see the Windows CE Help File for Symbol Terminals) or via the Control Panel application (tap Start - MC50 - Ctl Panel icon).

  • Page 25: Calibrating The Battery

    Error in charging; check cable connections. Calibrating the Battery The MC50 battery requires periodic calibration to maintain an accurate calibration of the battery's gas gauge. To calibrate the battery, deplete the battery completely from a full charge condition. Symbol recommends performing this once a week.

  • Page 26: Performing A Cold Boot

    MC50 Integrator Guide Performing a Cold Boot Hold down the Power button and right Scan/Action button, then press and release the reset button located below the battery release on the back of the mobile computer. Release the Power button and right Scan/Action button.
  • Page 27 Accessories Introduction ................2-3 Cradles .
  • Page 28 MC50 Integrator Guide Using the MSR ..............2-17 Cable Adapter Module .

  • Page 29: Introduction

    Accessories 2-3 Introduction MC50 accessories provide a variety of product support capabilities. Accessories include cradles, Magnetic Stripe Reader (MSR) and Cable Adapter Module (CAM) snap-ons, four-slot spare battery charger, headset, Multimedia Card (MMC), Secure Device (SD) card, and Universal Battery Charger (UBC) adapter.

  • Page 30: Headset

    Use the headset to communicate via Voice-over-IP (VoIP) or for audio playback. To connect the headset, remove the plug from the headset jack at the top of the mobile computer and insert the headset connector. Contact a Symbol representative for compatible headsets.

  • Page 31: Single Slot Usb Cradle

    • Charges the mobile computer’s battery. • Charges a spare battery. Use only a Symbol-approved power supply (p/n 50-14000-147) output rated 5.4 Vdc and minimum 3A. The power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.

  • Page 32: Charging The Mobile Computer Battery

    MC50 Integrator Guide Charging the Mobile Computer Battery Connect the cradle to power, or to the host computer using the USB connection. Insert the mobile computer into the mobile computer slot to begin charging. Battery Charging LED Figure 2-4. Mobile Computer Battery Charging...
  • Page 33 Accessories 2-7 Table 2-1. Spare Battery LED Charging Indicators Spare Battery LED (on cradle) Indication No spare battery in slot; spare battery not placed correctly; cradle is not powered. Solid Amber Spare battery is charging. Flashing Amber Error in charging; check placement of spare battery. Solid Green Spare battery is fully charged.

  • Page 34: Four Slot Usb Cradle

    • Simultaneously charges up to four batteries in the mobile computer. Use only a Symbol-approved power supply (p/n 50-14000-148) output rated 12 Vdc and minimum 3.33A. The power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.

  • Page 35: Uconnect

    The Connect.reg file contains information on customizing UConnect's startup settings. To install UConnect via the .CAB file: 1. Download the UConnect .CAB file from the Symbol website, http://devzone.symbol.com, to the host computer. 2. Copy the file from the host computer to the mobile computer. See Downloading Files Using ActiveSync on page 5-3.
  • Page 36 2-10 MC50 Integrator Guide 1. Tap in the mobile computer’s command bar to display the SysTray menu. Figure 2-7. UConnect SysTray Menu 2. Tap Settings. Figure 2-8. UConnect Settings Window 3. Select the Allow UConnect to manage synchronization check box to allow UConnect to control docking events and schedule synchronization sessions.
  • Page 37 Accessories 2-11 The default value is enabled, 30 minutes. If UConnect does not receive a synchronization complete notification from ActiveSync within this time, UConnect disconnects from the host computer to allow recovery in instances where ActiveSync on the host computer or mobile computer cannot complete synchronization.

  • Page 38: Charging

    2-12 MC50 Integrator Guide • Failed: Connection lost: Connection to the host was lost before synchronization completed. • Failed: Connect time exceeded: Synchronization did not complete within the maximum time allowed per session. • Failed: No reason: Synchronization failed for an unknown reason.

  • Page 39: Four Slot Ethernet Cradle

    • Simultaneously charges up to four batteries in the mobile computer. Use only a Symbol-approved power supply (p/n 50-14000-148) output rated 12 Vdc and minimum 3.33A. The power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.

  • Page 40: Daisychaining Cradles

    2-14 MC50 Integrator Guide Daisychaining Cradles Daisychain up to four Ethernet cradles to connect several cradles to an Ethernet network. To daisychain more than one cradle: 1. Connect power to each cradle to daisychain, as shown in Setup on page 2-13.

  • Page 41: Ethernet Cradle Drivers

    Accessories 2-15 Ethernet Cradle Drivers Install the Ethernet Cradle Drivers to enable the MC50 device to use the Four Slot Ethernet cradle. Installing the Ethernet Cradle Drivers Install the drivers in one of two ways: • Download driver files to the mobile computer’s Platform folder.

  • Page 42: Charging

    2-16 MC50 Integrator Guide Charging Insert the mobile computer into a slot to begin charging. Figure 2-13. Mobile Computer Battery Charging Battery Charging Indicators The mobile computer’s charge LED shows the status of the battery charging in the mobile computer. See Table 1-2 on page 1-7 charging status indications.

  • Page 43: Four Slot Spare Battery Charger

    Four Slot Spare Battery Charger This section describes how to set up and use the Four Slot Spare Battery Charger to charge up to four MC50 spare batteries. Use only a Symbol-approved power supply (p/n 50-14000-148) output rated 12 Vdc and minimum 3.33A. The power supply is certified to EN60950 with SELV outputs.

  • Page 44: Magnetic Stripe Reader (Msr)

    The MSR3000 sample application illustrates how an application should handle MSR inputs (refer to Symbol Applications User’s Guide). To use the MSR: 1. Attach the MSR to the mobile computer. 2. Power on the mobile computer. 3. Tap Start - MC50 Demo - Test Apps - MSR MC50 or MSR Cameo to start the sample application.
  • Page 45 Accessories 2-19 4. Swipe the magnetic stripe card through the MSR, with the magnetic stripe on the card facing down. Swipe the card in either direction, from left to right or from right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the reader.

  • Page 46: Cable Adapter Module

    • Charges the mobile computer’s battery, when used with the appropriate power supply. Use only a Symbol-approved power supply (p/n 50-14000-147) output rated 5.4 Vdc and minimum 3A. The power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.

  • Page 47: Battery Charging

    Accessories 2-21 Remove the CAM from the bottom of the mobile computer before using a cradle for charging and communication. Battery Charging To charge the mobile computer’s battery through the CAM, attach the CAM to the mobile computer, then connect the power supply to the CAM.
  • Page 48 2-22 MC50 Integrator Guide Data Port To Device USB Port Figure 2-20. CAM USB Connection...

  • Page 49: Universal Battery Charger (Ubc) Adapter

    For additional information about the UBC2000, see the UBC 2000 Universal Battery Charger Product Guide (p/n 70-33188-xx). Use only a Symbol-approved power supply (p/n 50-14000-147) output rated 5.4 Vdc and minimum 3A. The power supply is certified to EN60950 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.

  • Page 50: Battery Insertion And Removal

    2-24 MC50 Integrator Guide Battery Insertion and Removal Insert the battery into the battery well with the charging contacts on the battery aligning with the charging pins on the adapter, and gently press down on the battery to ensure proper contact.
  • Page 51 Accessories 2-25 Table 2-4. UBC Adapter Charge LED Status Indications Indication Description POWER Power is connected to the UBC Adapter. READY Green Charging complete. CHARGING or Yellow Normal charge. STANDBY or Flashing Yellow The battery was deeply discharged and is being trickle charged to bring the voltage up to the operating level. After FAULT operating level voltage is achieved the battery charges normally.
  • Page 52 2-26 MC50 Integrator Guide...
  • Page 53 ActiveSync Introduction ................3-3 Installing ActiveSync .
  • Page 54 MC50 Integrator Guide...

  • Page 55: Introduction

    ActiveSync 3-3 Introduction To communicate with various host devices, install Microsoft ActiveSync (version 3.7 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host computer. Changes made on the mobile computer or host computer appear in both places after synchronization.
  • Page 56 MC50 Integrator Guide 2. In the ActiveSync window, select File - Connection Settings. The Connection Settings window appears. Figure 3-2. Connection Settings Window 3. Select the appropriate check box for the type of connection used. 4. Select the Show status icon in Taskbar check box.

  • Page 57: Setting Up An Activesync Connection On The Mobile Computer

    ActiveSync 3-5 Setting Up an ActiveSync Connection on the Mobile Computer 1. On the mobile computer tap Start - ActiveSync to display the ActiveSync window. Figure 3-3. ActiveSync Window 2. Tap Tools - Options to display the PC Synchronization window - PC tab. Figure 3-4.
  • Page 58 MC50 Integrator Guide 4. Select the Enable PC sync using this connection: check box. 5. Select the connection (e.g., USB) for synchronization from the drop-down list. The default connection for synchronization is USB. 6. Select the Maintain connection radio button.

  • Page 59: Setting Up A Partnership

    ActiveSync 3-7 Setting up a Partnership After installing ActiveSync, the ActiveSync Setup Wizard sets up a partnership to synchronize information between the mobile computer and host computer, and customizes synchronization settings. To set up a partnership: 1. Select Start - Programs - Microsoft ActiveSync - File - Get Connected. Figure 3-6.
  • Page 60 MC50 Integrator Guide 6. Click the Standard partnership radio button, then select Next. The New Partnership/Specify how to synchronize data window appears. Figure 3-8. How to Sync Window 7. Click the Synchronize with this desktop computer radio button and select Next. The New Partnership/Name your Device window appears.
  • Page 61 ActiveSync 3-9 8. Enter a name for the connected device and select Next. The New Partnership/Select Number of Partnerships window appears. Figure 3-10. Select Number of Partnerships Window 9. Click the Yes, I want to synchronize with only this computer radio button, then select Next. The New Partnership/Select Synchronization Settings window appears.
  • Page 62 3-10 MC50 Integrator Guide 11. Select Next. The New Partnership/Setup Complete window appears. Figure 3-12. Setup Complete Window 12. Select Finish. During the first synchronization, information stored on the host computer is copied to the mobile computer. When the copy is complete and all data is synchronized, disconnect the mobile computer from the host computer if desired.
  • Page 63 DCP for MC50........
  • Page 64 MC50 Integrator Guide...

  • Page 65: Introduction

    • Device Configuration Package (DCP) for MC50. The SMDK for eVC4 is a development tool used to create native C and C++ applications for all Symbol mobile computers. It includes documentation, header files (.H), and library files (.LIB) for native code application development that targets Symbol value-add APIs.

  • Page 66: Components

    2. Double-click the executable file and follow the install screen prompts. 3. Once installed, access the major components of the SMDK for eVC4 from the Symbol Mobility Developer Kit for eVC4 program group of the Windows Start Menu. The components include: Help, Platform Integrator, Readme, Samples, and Web Updates.

  • Page 67: Smdk For Evc4 Contents And Locations

    PC. Follow the installation instructions provided with this software. Software Updates Download updates to the SMDK for eVC4 from the Symbol Developer Zone web site at http://devzone.symbol.com. Check this site periodically for important updates and new software versions.
  • Page 68 MC50 Integrator Guide...
  • Page 69 Software Installation on Mobile Computer Introduction ................5-3 Downloading Files Using ActiveSync.
  • Page 70 MC50 Integrator Guide...

  • Page 71: Introduction

    Software Installation on Mobile Computer 5-3 Introduction With the appropriate accessory, software, and connection, the mobile computer can share information with the host device. This chapter provides information about installing software and files on the mobile computer. Downloading Files Using ActiveSync Use ActiveSync to copy files from a host computer to the mobile computer.

  • Page 72: Downloading Files Using An Mmc/Sd Card

    MC50 Integrator Guide 6. Tap the plus sign (+) next to My Pocket PC to expand the contents of this folder. Figure 5-3. My Pocket PC Contents 7. Use Explorer to locate the host computer directory that contains the file to download. Tap that directory in the left pane to display its contents in the right pane.

  • Page 73: Adding A Program From The Internet

    • Chapter 7, Symbol Configuration Manager (SCM) to download registry (.REG) files that set configuration parameters on the mobile computer.
  • Page 74 MC50 Integrator Guide...
  • Page 75 Creating and Loading Hex Images Introduction ................6-3 Starting Terminal Configuration Manager.
  • Page 76 MC50 Integrator Guide...

  • Page 77: Introduction

    Use standard windows drag-and-drop operations to add and delete files from the script window. The Device Configuration Package (DCP) includes scripts used by Symbol Technologies to build the standard factory installed Platform and Application partitions provided on the mobile computer. The standard Platform partition contains drivers while the Application partition contains demo applications and optional components.

  • Page 78: Starting Terminal Configuration Manager

    Starting Terminal Configuration Manager To start TCM on the host computer, select Start - Programs - Symbol Device Configuration Packages - MC50v1.1 - TCM. The TCM window appears displaying two sub-windows: Script1 and File Explorer. The Script1 window contains a newly created script and the File Explorer window contains a file explorer view used for selecting files to be placed in the script.
  • Page 79 Creating and Loading Hex Images 6-5 Table 6-1 lists the components of the TCM window. Table 6-1. TCM Components Icon Component Function Script Window Displays the files to use in creating the partition(s). File Explorer Window Used to select the files to be added to the script. Create button Create a new script file.
  • Page 80 MC50 Integrator Guide Table 6-1. TCM Components (Continued) Icon Component Function About button Display version information for TCM. Properties button View/change the current script properties. Build button Build the current script into a set of hex files. Check button Check the script for errors (files not found).

  • Page 81: Defining Script Properties

    2. Click the Properties button. The Script Properties window - Partition Data tab appears. Figure 6-2. Sample Script Properties Window - Partition Data Tab 3. In the Terminal drop-down list, select MC50 v1.0 64M. 4. Use the default Flash Type.

  • Page 82: Creating The Script For The Hex Image

    (for example, a script provided in the DCP for MC50). Saving changes to an existing script overwrites the original script. To use an original or Symbol supplied standard script as a base and save the changes in a new script, use the Save As function to save the script using a different file name.

  • Page 83: Building The Image

    Creating and Loading Hex Images 6-9 Building the Image After creating the script, build the hex image defined by the script. As part of the build, TCM checks the script to verify that all files referenced in the script exist. This check is important for previously created scripts to ensure that files referenced in the script are still in the designated locations.

  • Page 84: Downloading The Hex Image Using A Usb Connection

    6-10 MC50 Integrator Guide Downloading the Hex Image using a USB Connection After building the hex file, download it to the mobile computer: 1. Press and hold the Power button and both Scan buttons, then press the Reset button. When the mobile computer resets into IPL, release the Power and Scan buttons.
  • Page 85 Creating and Loading Hex Images 6-11 3. Select USB (Default) for the method of download, then select OK. Symbol Technologies Inc. IPL Version XXXXXXXX Select Partition Windows CE Application Platform Partition Table Automatic Return to Main Figure 6-8. Initial Program Loader (IPL) Select Partition Menu To ensure a successful download, do not remove power from the mobile computer while in IPL mode.
  • Page 86 6-12 MC50 Integrator Guide The following window appears: Symbol Technologies Inc. IPL Version XXXXXXXX Upgrading Start USB download thread! Waiting for host download! Waiting for Download... Press Push to Talk to exit Figure 6-9. Waiting Host Download Window 5. On the development computer, click Load on the TCM toolbar. The Load Terminal window - Serial tab appears.

  • Page 87: Downloading The Hex Image Using An Mmc/Sd Card

    After building the hex file, download it to the mobile computer: 1. Press and hold the Power button and both Scan buttons, then press the Reset button. When the mobile computer resets into IPL, release the Power button and Scan buttons. Symbol Technologies Inc. IPL Version XXXXXXXX Select Transport...
  • Page 88 6-14 MC50 Integrator Guide 3. Choose Automatic or select the partition to download, then select OK. Table 6-3. IPL Menu Partitions Partition Name Description Windows CE Contains the operating system for the mobile computer. Application Contains the files in the Application folder.

  • Page 89: Tcm Error Messages

    Creating and Loading Hex Images 6-15 TCM Error Messages TCM validates the cells in the partition table when the Execute button is clicked. Cells highlighted in red contain an error. Partition loading is disabled until all errors are corrected. Table 6-4. TCM Error Messages Error Description/Solution Failed to build images: flash file...

  • Page 90: Ipl Error Detection

    6-16 MC50 Integrator Guide IPL Error Detection While receiving data, IPL performs many checks on the data to ensure that the data is received correctly. If IPL detects an error, it immediately aborts the download and reports the error on an error window.
  • Page 91 Error Text Error Number Probable Cause Insufficient data available to A Symbol HEX file download was attempted but the HEX file is invalid. Ensure the file is in Symbol HEX complete record file format. Invalid Symbol HEX file A Symbol HEX file download was attempted but the HEX file is invalid. Ensure the file is in Symbol HEX file format.

  • Page 92: Flash Storage

    ActiveSync explorer. This is useful when installing applications on the mobile computer. Applications stored in the Application folder are retained even after cold-booting the mobile computer, just as the MC50 Demo program is retained in memory. The Windows CE image includes two device drivers to assist developers in configuring the mobile computer following a cold boot: RegMerge and CopyFiles.

  • Page 93: Non-Ffs Partitions

    .CPY extension in the root of the Platform and Application FFS partitions (Platform first, then Application). These text files contain the source and destination for the desired files to copy separated by “>”. The DCP for MC50’s demo application partition includes the following example from the file application.cpy.

  • Page 94: Ipl

    6-20 MC50 Integrator Guide IPL allows upgrading the mobile computer with software updates and/or feature enhancements. Partition Update vs. File Update There are two types of update supported by the mobile computer: partitions and files. The file system used by the mobile computer is the same as the file system used on a desktop computer.
  • Page 95 Symbol Configuration Manager (SCM) Introduction ................7-3 File Types .
  • Page 96 MC50 Integrator Guide...

  • Page 97: Introduction

    Introduction Symbol Configuration Manager (SCM.exe) is a utility that runs on the development computer and is used to create a registry (.REG) file. This file, when deployed to a mobile computer, sets configuration parameters for that device. The configurable options for a mobile computer are defined in an XML file that is installed with the Device Configuration Package (DCP) for that mobile computer.

  • Page 98: Menu Functions

    Save changes to the currently loaded configuration file. Restore All Defaults Restore all parameter values to the default state as defined by the installed DCP. The default values are stored in a Symbol Configuration template file (i.e., MC50w.sct). Create .REG File Export the parameter values to a registry (.REG) file.

  • Page 99: Window Status Bar

    Symbol Configuration Manager (SCM) 7-5 Window Status Bar The SCM status bar found on the bottom right corner of the window contains the items in Table 7-3 from left to right: Table 7-3. Window Status Bar Items Status Bar Item...
  • Page 100 MC50 Integrator Guide...
  • Page 101 WLAN Configuration Introduction ................8-3 Mobile Companion .
  • Page 102 MC50 Integrator Guide...

  • Page 103: Chapter 8. Wlan Configuration

    WLAN Configuration 8-3 Introduction Wireless LANs allow mobile computers to communicate wirelessly and to send captured data “real time” to a host device. Before using a mobile computer on a WLAN, set up the facility with the equipment required to run the wireless LAN and configure the mobile computer.

  • Page 104: Mobile Companion

    MC50 Integrator Guide Mobile Companion Use the Mobile Companion utility to configure the mobile computer’s wireless network settings. The Mobile Companion utility appears as an icon on the task tray. The status icon changes in real-time to reflect the signal strength and availability of the adapter and the wireless network.
  • Page 105 WLAN Configuration 8-5 Select Find WLANs from the Mobile Companion menu to locate the APs in the area. The Mobile Companion window displays the available WLAN networks. Figure 8-2. Available WLAN Networks 1. Select an available WLAN network from the list box. 2.
  • Page 106 MC50 Integrator Guide Table 8-2. Mode Tab Fields (Continued) Field Description Operating Mode Select the operating mode from the Operating Mode: drop-down list. Infrastructure: Select Infrastructure to enable the mobile computer to transmit and receive data with an AP. Infrastructure is the mobile computer default mode when Mobile Companion initially appears.
  • Page 107 WLAN Configuration 8-7 Table 8-3. Authentication Tab Fields - Kerberos Authentication Description Kerberos Kerberos is a form of 128-bit data security. A Kerberos server must authenticate an adapter’s request for access point resources before (see Figure 8-4) the server permits the access point to transmit and receive data with the adapter. In the KDC field, retain the default KDC name (krbtgt) unless it is changed in the server.
  • Page 108 MC50 Integrator Guide Figure 8-6. Mobile Companion - Authentication Tab (EAP-TLS) Figure 8-7. Mobile Companion - Authentication Tab (PEAP) Table 8-5. Authentication Tab Fields - EAP/TLS and PEAP Authentication Description EAP/TLS EAP/TLS is an authentication scheme through IEEE 802.1x, ensuring only valid users can connect to the network. It also restricts...
  • Page 109 WLAN Configuration 8-9 Tap to hide window Figure 8-8. Microsoft Wireless Configuration Windows Installing and Viewing Certificates To install a user certificate (EAP-TLS only) and a server certificate for EAP-TLS and PEAP authentication: 1. On the EAP-TLS or PEAP Authentication window, tap Install/View Certificates. Figure 8-9.
  • Page 110 8-10 MC50 Integrator Guide 6. On the Manage Certificates window, tap Root (server) to request the installation of a Server Certificate (EAP-TLS and PEAP). Figure 8-11. EAP-TLS/PEAP Install Root Certificate The Server Certificate must be downloaded to the mobile computer prior to installation.
  • Page 111 WLAN Configuration 8-11 12. To retrieve information about an installed certificate, tap and hold a certificate in the list and select Details from the menu. Figure 8-13. Certificates Details 13. To display expanded details about a particular field, tap a field in the list. Figure 8-14.
  • Page 112 8-12 MC50 Integrator Guide Encryption The absence of a physical connection makes wireless links vulnerable to information theft. Encryption is an efficient method of preventing data theft and improving data security. Select the Encryption tab to set the adapter profile security level by configuring the encryption scheme and corresponding keys.
  • Page 113 WLAN Configuration 8-13 IP Config Select the IP Config tab to configure the following mobile computer profile network address parameters: IP address, subnet, gateway, DNS, and WINS. Changes made within the IP Config tab only impact the profile selected in the Mode tab and do not impact the network address parameters configured for other profiles.
  • Page 114 8-14 MC50 Integrator Guide Table 8-7. IP Config Tab Fields (Continued) Field Description Gateway The default gateway is a device used to forward IP packets to and from a remote destination. The Domain Name System (DNS) is a distributed Internet directory service. DNS is usually used to translate domain names and IP addresses.

  • Page 115: Status

    WLAN Configuration 8-15 Table 8-8. Power Tab Fields (Continued) Field Description Automatic Power Saving Switches to Best Network Performance when an AC power supply is detected. If using a battery, it chooses an appropriate setting Mode between Best Network Performance and Acceptable Network Performance based on a real-time analysis of network usage. The Automatic Power Saving Mode is the default setting and extends the operating time before the battery is recharged.
  • Page 116 8-16 MC50 Integrator Guide Table 8-9. Signal Fields (Continued) Field Description Signal Displays the Relative Signal Strength Indicator (RSSI) of the signal transmitted between the AP and mobile computer. As long as the LED to the right of the graph is green the AP association is not jeopardized. If the LED is red, an association with a different AP could be warranted to improve the signal.
  • Page 117 WLAN Configuration 8-17 3. Select the IP Status tab to view the mobile computer’s network address information. Unlike the IP Config tab in Finding WLANs, the IP Status tab is view only with no user-configurable data fields. Figure 8-21. Mobile Companion - IP Status Tab Table 8-11.
  • Page 118 8-18 MC50 Integrator Guide 5. Select the Ping tab to send and receive ICMP ping packets across the network to the specified IP address. Figure 8-22. Mobile Companion - Ping Tab 6. Select or enter a target device IP address from the IP drop-down list.

  • Page 119: Setting Options

    WLAN Configuration 8-19 11. If the mobile computer is in Ad Hoc mode, select the Peers tab to display the BSSID or MAC addresses of the other mobile computers in the network, their operating mode (PSP or CAM), their transmit rate, their supported data rate, and the length of time an adapter was out of the Ad Hoc network.
  • Page 120 The tones provide notification when the pinging is received or the mobile computer roams to another AP. 5. Select the Enable Rogue AP Detection check box to inform the system of unauthorized APs on the network. (Symbol infrastructure is required.) 6.

  • Page 121: Changing Profiles

    WLAN Configuration 8-21 Changing Profiles Select WLAN Profiles from the Mobile Companion menu to view, connect to, create, and edit a profile. A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a wireless network. Create different profiles to have pre-defined operating parameters available for use in various network environments.

  • Page 122: Using Leap For Wireless Network Security

    8-22 MC50 Integrator Guide Using LEAP for Wireless Network Security LEAP is a security protocol that provides authentication and encryption for wireless networks using user names and passwords. There are several password caching options used for LEAP: • Save the password in the registry.
  • Page 123 WLAN Configuration 8-23 2. Change the LTimeoutMinutes value from 00000000 to a desired value. Examples are provided in the registry file. The following example is for 240 minutes which is represented as 000000F0 in hexadecimal. LTimeoutMinutes = dword:000000F0 3. Insert a semicolon at the beginning of each line to comment out the UNAME and UPwd lines. 4.

  • Page 124: Enterprise Level Wi-Fi Protected Access

    Spectrum24DS.reg contains the global registry settings for Mobile Companion and S24Profiles.reg contains the profile-specific and operating registry settings for Mobile Companion. The DCP for MC50 includes a sample S24Profiles.reg file. Edit the file using a text editor. See notes in the sample file for the key information to modify.

  • Page 125: Connecting To The Internet On A Wireless Network

    Connecting to the Internet on a Wireless Network The MC50 can connect to the Internet across a wireless network. To set up a wireless connection: 1. Tap the Mobile Companion icon on the task tray. The Mobile Companion menu appears.
  • Page 126 8-26 MC50 Integrator Guide 4. Tap the ESSID name, then tap Connect. The Mobile Companion Mode tab appears. Figure 8-30. Mobile Companion - Mode Tab The profile name and ESSID name appear in the respective fields. 5. In the Operating Mode: list, select Infrastructure.
  • Page 127 WLAN Configuration 8-27 8. Tap the IP Config tab. Figure 8-32. Mobile Companion - IP Config Tab (DHCP) 9. Select either DHCP or Static from the IP Type drop-down list. 10. For Static IP, enter the required data in the fields that appear in the window. See the network administrator for this information.
  • Page 128 8-28 MC50 Integrator Guide 16. Select 802.11b Wireless LAN from the Tap an adapter to modify settings: list box. The 802.11b Wireless LAN window appears. Figure 8-34. 802.11b Wireless LAN Window 17. Tap ok. A notification dialog indicates that the next time the adapter (radio card) is used it will use the new settings.
  • Page 129 WLAN Configuration 8-29 20. Tap Start - Internet Explorer. The Pocket Internet Explorer window appears. Figure 8-36. Pocket Internet Explorer Window 21. In the address bar, enter the URL for a web site.
  • Page 130 8-30 MC50 Integrator Guide...
  • Page 131 AirBEAM Smart Introduction ................9-3 AirBEAM Package Builder .
  • Page 132 MC50 Integrator Guide...

  • Page 133: Introduction

    AirBEAM Smart 9-3 Introduction The AirBEAM Smart product allows transferring specially-designed software packages between a host server and Symbol mobile computers. Before transfer, AirBEAM Smart checks and compares package version, so that only updated packages are loaded. AirBEAM Smart resides on radio-equipped client devices, and allows them to request, download, and install software, as well as upload files and status data.

  • Page 134: Configuring The Airbeam Smart Client

    MC50 Integrator Guide Configuring the AirBEAM Smart Client 1. Tap Start - Programs - AirBEAM Client. The AirBEAM Smart window appears. 2. Tap File - Configure. The AirBEAM configuration window appears. Figure 9-1. AirBEAM Configuration Window Use the configuration window to view and edit AirBEAM Smart Client configurations. This dialog box has six tabs: Packages(1), Packages(2), Server, Misc(1), Misc(2) and Misc(3).
  • Page 135 AirBEAM Smart 9-5 Packages(2) Tab Use this tab to specify the package name of the last four of eight packages to load during the AirBEAM synchronization process. The specified package name must correspond to a package available on the specified package server.

  • Page 136: Misc Tab

    MC50 Integrator Guide Misc(1) Tab Use this tab to configure various miscellaneous features. Field Description Auto-load Use this drop-down list to specify how to invoke the AirBEAM Smart Client when the client device is rebooted. The selections are: Disable: the AirBEAM Smart Client is not invoked during the boot sequence.
  • Page 137 AirBEAM Smart 9-7 Misc(2) Tab Use this tab to configure various miscellaneous features. Field Description Auto-retry Use this field to specify whether the AirBEAM Smart Client automatically retries if there is a failure during the synchronization process. If enabled, the AirBEAM Smart Client displays a popup dialog indicating a retry attempt. The popup dialog is displayed for the number of seconds specified in the Retry Delay field.

  • Page 138: Synchronizing With The Server

    MC50 Integrator Guide Synchronizing with the Server Upon initiating synchronization, the AirBEAM Smart Client attempts to open an FTP session using the AirBEAM Smart Client configuration. Once connected, the client processes the specified packages. Packages are loaded only if the server version of a given package is different from the version loaded on the client.

  • Page 139: Chapter 10. Rapid Deployment Client

    Rapid Deployment Client Introduction ................10-3 Rapid Deployment Window .
  • Page 140 10-2 MC50 Integrator Guide...

  • Page 141: Introduction

    Rapid Deployment Client 10-3 Introduction The Rapid Deployment (RD) Client facilitates software downloads to a mobile computer from a Mobility Services Platform (MSP) Console’s FTP server. The MSP Console is a web-based interface to the wireless infrastructure monitoring and management tools provided by the MSP Lite or MSP Enterprise server.
  • Page 142 10-4 MC50 Integrator Guide Table 10-1. Rapid Deployment Window Text Box/Button Description Please scan all of the bar codes... This text box displays the status of a scanned bar code. Waiting - indicates the mobile computer is ready to scan a bar code.

  • Page 143: Scanning Rd Bar Codes

    3. Scan the appropriate bar code(s) to complete the configuration and/or download. For information about scanning with the mobile computer, see the MC50 User Guide. a. A PDF417 bar code (2-D bar code) can contain all download data in a single bar code. In this case, only one bar code may be required to scan.
  • Page 144 If failure to connect to the server persists, see the MSP Administrator. 5. When configuration is complete: a. The Today screen displays. See the MC50 User Guide. b. A new Mobile Companion profile is created on the mobile computer from the data encoded in the bar code(s) scanned.
  • Page 145 Maintenance & Troubleshooting Introduction ................11-3 Maintaining the Mobile Computer.
  • Page 146 11-2 MC50 Integrator Guide...

  • Page 147: Introduction

    • The MC50 battery requires periodic calibration to maintain an accurate calibration of the battery's gas gauge. To calibrate the battery, deplete the battery completely from a full charge condition. Symbol recommends performing this once a week.

  • Page 148: Troubleshooting

    11-4 MC50 Integrator Guide Troubleshooting Mobile Computer Table 11-1. Troubleshooting the Mobile Computer Problem Cause Solution Mobile computer does not turn Lithium-ion battery not Charge or replace the lithium-ion battery in the mobile computer. charged. Lithium-ion battery not Ensure battery is installed properly. See Installing and Removing the Main Battery on page installed properly.

  • Page 149: Four Slot Spare Battery Charger

    If the scanner stops emitting a laser beam or aiming pattern upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the mobile computer low battery condition notification. Note: If the scanner is still not reading symbols, contact the distributor or Symbol Technologies. Four Slot Spare Battery Charger Table 11-2.

  • Page 150: Single Slot Usb Cradle

    11-6 MC50 Integrator Guide Single Slot USB Cradle Table 11-3. Troubleshooting the Single Slot USB Cradle Symptom Possible Cause Action LEDs do not light when mobile Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power.

  • Page 151: Four Slot Usb And Ethernet Cradles

    Maintenance & Troubleshooting 11-7 Four Slot USB and Ethernet Cradles Table 11-4. Troubleshooting the Four Slot USB and Ethernet Cradles Symptom Cause Solution Communication Status LED Mobile computer is not inserted Remove, then reinsert the mobile computer securely. does not light up. correctly in the cradle.

  • Page 152: Cable Adapter Module

    11-8 MC50 Integrator Guide Cable Adapter Module Table 11-5. Troubleshooting the Cable Adapter Module Symptom Possible Cause Action Mobile computer battery is not CAM was removed from mobile Ensure CAM is attached correctly and receiving power. Confirm main battery is charging charging.

  • Page 153: Specifications

    MC50 Accessory Specifications ........
  • Page 154 MC50 Integrator Guide...

  • Page 155: Appendix A. Specifications

    Specifications Technical Specifications The following table summarizes the mobile computer’s intended operating environment and technical hardware specifications. Table A-1. MC50 Technical Specifications Feature Description Dimensions with standard battery: Navigation Keypad, 1D Scanning 4.75 in. L x 3.00 in. W x 1.12 in. D (12.07 cm L x 7.62 cm W x 2.84 cm D) Navigation Keypad, 1D &...
  • Page 156 MC50 Integrator Guide Table A-1. MC50 Technical Specifications (Continued) Feature Description ® Processor Intel XScale™ PXA270 ® ® Operating Platform Microsoft Windows Mobile 2003 Second Edition for Pocket PC Memory 64 MB RAM/ 64 MB ROM Interface RS-232, USB Client...
  • Page 157 Description Chargers Four-Slot Spare Battery Charger: charges four spare batteries simultaneously UBC Adapter: adapts the UBC for use with MC50 spare batteries Magstripe Reader (MSR) Adds magstripe reading capabilities. Magnetic stripe format: ANSI, ISO, AAMVA, CA DMV, user-configurable generic format Swipe speed: 5 to 50 in.

  • Page 158: Mc50 Accessory Specifications

    MC50 Integrator Guide MC50 Accessory Specifications Table A-2. Single-Slot USB Cradle Technical Specifications Feature Description Dimensions 4.3 in. L x 2.3 in. W x 3.2 in. H (10.92 cm L x 5.84 cm W x 8.13 cm H) Weight 6.9 oz (196 g) Power 5.4 V +/- 5%...
  • Page 159 Specifications Table A-4. Four-Slot Ethernet Cradle Technical Specifications Feature Description Dimensions 3.34 in. H x 12.6 in. W x 2.83 in. D (8.48 cm H x 32.00 cm W x 7.19 cm D) Weight 2.38 lb (1079 g) Power 12 V Interface Ethernet Operating Temperature...
  • Page 160 MC50 Integrator Guide Table A-6. UBC Adapter Technical Specifications Feature Description Dimensions 6.1 in. L x 2.9 in. W x 2.3 in. H (15.49 cm L x 7.37 cm W x 5.84 cm H) Weight 5.2 oz (147 g) Power 5.4 VDC...
  • Page 161 Specifications Table A-8. Cable Adapter Module (CAM) Technical Specifications Feature Description Dimensions 2.4 in. L x 3.2 in. W x 0.97 in. H (6.10 cm L x 8.13 cm W x 2.46 cm H) Weight 1.5 oz (43 g) Power 5.4 VDC Interface Accommodates AC line cord and autocharge cable for charging, and USB cable for communication...

  • Page 162: Com Port Definitions

    A-10 MC50 Integrator Guide COM Port Definitions Table A-9. MC50 External COM Connector Definitions COM Port Definition COM1 Scanner COM2 Available COM3 IRComm COM4 Raw IrDA COM5 External Connector COM6 Available COM7 Available COM8 Available COM9 Available...

  • Page 163: Pin-Outs

    Specifications A-11 Pin-Outs Pin 1 Figure A-1. External Connector Table A-10. External Connector Pin-Outs Description Power Gnd Not connected Not connected USB_D- USB_D+ USB_Gnd USB_Vbus USB_ID RS232_TXD RS232_RXD RS232_RTS RS232_CTS RS232_DTR RS232_DSR External_5.0V External DC In...
  • Page 164 A-12 MC50 Integrator Guide...

  • Page 165: Appendix B. Keypad Maps

    Keypad Maps Introduction ................B-3 Example .
  • Page 166 MC50 Integrator Guide...

  • Page 167: Introduction

    Keypad Maps Introduction This appendix contains the keypad map for the keypad configurations of the mobile computer. Each key is listed in the table with its value, depending on the state of the keypad. Example As shown below, when the key is pressed on the keypad, the default state displays the letter ‘q’.

  • Page 168: Keypads

    MC50 Integrator Guide Keypads Figure B-1. Navigation Keypad Table B-1. Navigation Keypad Functionality Default VK Code ASCII Value State (Decimal) (Decimal) Call App 1 App 1 Calendar App 2 App 2 Contacts App 3 App 3 End Call App 4...
  • Page 169 Keypad Maps Figure B-2. QWERTY Keypad Table B-2. QWERTY Keypad Functionality Shift/ Orange Default Caps Blue Key VK Code ASCII Value State State State State (Decimal) (Decimal) 160+81 Start Menu & 160+55 160+87 Menu 160+52 160+69 Messaging 160+50 160+82 Calendar 160+53 160+84 Contacts...
  • Page 170 MC50 Integrator Guide Table B-2. QWERTY Keypad Functionality (Continued) Shift/ Orange Default Caps Blue Key VK Code ASCII Value State State State State (Decimal) (Decimal) 160+89 Phonepad SEND 160+85 160+73 Up Arrow 160+79 160+80 OK/Close 160+65 160+83 160+68...
  • Page 171 Keypad Maps Table B-2. QWERTY Keypad Functionality (Continued) Shift/ Orange Default Caps Blue Key VK Code ASCII Value State State State State (Decimal) (Decimal) 160+70 160+71 160+72 160+74 Left Arrow 160+75 Select 160+76 Right Arrow Backspace Delete Shift CAPS...
  • Page 172 MC50 Integrator Guide Table B-2. QWERTY Keypad Functionality (Continued) Shift/ Orange Default Caps Blue Key VK Code ASCII Value State State State State (Decimal) (Decimal) 160+90 160+88 160+67 ‘ 160+86 “ 160+66 160+78 160+77 Down Arrow , (comma) <...
  • Page 173 Keypad Maps Table B-2. QWERTY Keypad Functionality (Continued) Shift/ Orange Default Caps Blue Key VK Code ASCII Value State State State State (Decimal) (Decimal) Backlight áü/Sym Back Tab 160+9 Star > 160+190 Return (Enter) 160+51...
  • Page 174 B-10 MC50 Integrator Guide...
  • Page 175 Glossary 802.11/802.11b A radio protocol that may be used by the Symbol Spectrum24 radio card. Symbol radio cards that use the 802.11 protocol also have an ESS_ID. Access Point Access Point (AP) refers to Symbol’s Spectrum24 Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals.
  • Page 176 U.S. Autodiscrimination The ability of an interface controller to determine the code type of a scanned bar code. After this determination is made, the information content is decoded. The dark element in a printed bar code symbol.
  • Page 177 Bar Width Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. BIOS Basic Input Output System. A collection of ROM-based code with a standard API used to interface with standard PC hardware.
  • Page 178 Communication port; ports are identified by number, e.g., COM1, COM2. Continuous Code A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.
  • Page 179 Also see, Encryption and Key. Depth of Field The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width. Device Configuration Package The Symbol Device Configuration Package provides the...
  • Page 180 GL-6 MC50 Integrator Guide DRAM Dynamic random access memory. See Data Terminal Equipment. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
  • Page 181 Glossary GL-7 Flash Memory Flash memory is responsible for storing the system firmware and is non-volatile. If the system power is interrupted the data is not be lost. Gateway Address An IP address for a network gateway or router. A mobile computer may be part of a subnet as specified by its IP address and Netmask.
  • Page 182 GL-8 MC50 Integrator Guide Interleaved Bar Code A bar code in which characters are paired together, using bars to represent the first character and the intervening spaces to represent the second. Interleaved 2 of 5 A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces.
  • Page 183 Mobile Computer In this text, mobile computer refers to the Symbol Series 9000 wireless portable computer. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
  • Page 184 Tolerances are specified as positive and negative deviations from this value. Nominal Size Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal). Non-Volatile Memory.
  • Page 185 Measurement of the contrast (brightness difference) between the bars and spaces of a symbol. A minimum PCS value is needed for a bar code symbol to be scannable. PCS = (RL - RD) / RL, where RL is the reflectance factor of the background and RD the reflectance factor of the dark bars.
  • Page 186 MC50 Integrator Guide Self-Checking Code A symbology that uses a checking algorithm to detect encoding errors within the characters of a bar code symbol. Shared Key Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
  • Page 187 Symbol Length Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.
  • Page 188 Wireless Local Area Network (WLAN) See LAN. Wireless Wide Area Network (WWAN) See WAN. WNMP (Wireless Network Management Protocol) This is Symbol’s proprietary MAC layer protocol used for inter access point communication and other MAC layer communication. ® ® WNMS (renamed to AirBEAM...

  • Page 189: Index

    Index setting up a connection ....3-3 setting up mobile computer connection ..3-5 access points ......8-25 ad hoc mode .
  • Page 190 IN-2 MC50 Integrator Guide BSSID ........8-4 installing .
  • Page 191 Index IN-3 installing certificates ....8-9 IP address ......8-13 Initial Program Loader .
  • Page 192 ......1-5 Symbol configuration manager ....7-3 file types .

  • Page 193: Tell Us What You Think

    We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 196 Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.com 72-68196-02 Revision A - March 2005...

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