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Symbol MC3000 User Manual

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Summary of Contents for Symbol MC3000

  • Page 1 MC3000 Integrator Guide...

  • Page 3: Mc3000 Integrator Guide

    MC3000 Integrator Guide 72-68900-01 Rev A December 2004...
  • Page 4 The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description Rev A Dec. 2004 Initial Release...

  • Page 7: Table Of Contents

    Symbol Support Center ........
  • Page 8 MC3000 Integrator Guide Starting the Mobile Computer ............. .1-10 Calibration Screen .
  • Page 9 Contents vii Communication Setup ..............2-25 Serial Communication Setup .
  • Page 10 MC3000 Integrator Guide Creating a Splash Screen ..............6-17 Splash Screen Format.
  • Page 11 Contents ix Chapter 10. Maintenance & Troubleshooting Introduction................10-3 Maintaining the Mobile Computer.
  • Page 12 MC3000 Integrator Guide...

  • Page 13: About This Guide

    Symbol Support Center ........
  • Page 14 MC3000 Integrator Guide...

  • Page 15: Introduction

    Screens and windows pictured in this guide are samples and may differ from actual screens. Documentation Set The documentation set for the MC3000 is divided into guides that provide information for specific user needs. • Microsoft Application Guide - describes how to use Microsoft developed applications.

  • Page 16: Configurations

    Chapter 4, Software Installation on Development PC, provides instructions for installing the Symbol Mobility Developer Kit (SMDK) for Embedded Visual C 4.0 (eVC4) and the Device Configuration Package (DCP) for MC3000 on the host computer. • Chapter 5, Software Installation on Mobile Computer, provides information about installing software and files on the mobile computer to enable the mobile computer to share information with the host device.

  • Page 17: Notational Conventions

    • Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-02 • Windows CE Platform SDK for MC3000c42a/b, available at: http://devzone.symbol.com • Symbol Mobility Developer Kit for eMbedded Visual C++ v4.0 (SMDK for eVC4), available at: http://devzone.symbol.com • Device Configuration Package for MC3000 (DCP for MC3000), available at: http://devzone.symbol.com...

  • Page 18: Service Information

    Call the Support Center from a phone near the scanning equipment so that the service person can try to talk through the problem. If the equipment is found to be working properly and the problem is symbol readability, the Support Center will request samples of bar codes for analysis at our plant.
  • Page 19 Kerkplein 2, 7051 CX Symbol Technologies Norway Postbus 24 7050 AA Hoybratenveien 35 C Varsseveld, Netherlands N-1055 OSLO, Norway 315-271700 (Inside Netherlands) +31-315-271700 (Outside Netherlands) Symbol’s repair depot and shipping address: Symbol Technologies Norway Enebakkveien 123 N-0680 OSLO, Norway +47 2232 4375...
  • Page 20 Solna Strandväg 78 S-171 54 SOLNA Sweden Switchboard: 08 445 29 00 (domestic) Call Center: +46 8 445 29 29 (international) Support E-Mail: Sweden.Support@se.symbol.com If the Symbol product was purchased from a Symbol Business Partner, contact that Business Partner for service.
  • Page 21 Getting Started Chapter Contents Introduction ................1-3 Unpacking the Mobile Computer .
  • Page 22 MC3000 Integrator Guide...

  • Page 23: Chapter 1. Getting Started

    • Standard Battery (lithium-polymer) • Extended Life Battery (lithium-ion) • Cable(s) • Power Supply • Cradles. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Symbol Technologies Support Center immediately. See page xvi for contact information.

  • Page 24: Accessories

    Symbol Mobility Developer Kit for eMbedded Visual A development tool used to create native C and C++ applications for all Symbol mobile computers C++ v4.0 (SMDK for eVC4) running the Microsoft Windows CE operating system. Available at: http://devzone.symbol.com.

  • Page 25: Parts

    Getting Started 1-5 Parts There are two versions of the MC3000 mobile computers, the MC3000 1D/2D Imager (MC3000-K) and the MC3000 Laser with Rotating Scan Turret (MC3000-R). For more information on the Rotating Scan Turret, see Figure 1-3 on page 1-6.

  • Page 26: Rotating Scan Turret

    MC3000-K Figure 1-2. MC3000 Imager (MC3000-K) and MC3000 Laser (MC3000-R) Mobile Computers (back view) Rotating Scan Turret The MC3000-R mobile computer features a Rotating Scan Turret with three position stops. This feature offers greater scanning flexiblilty. Position Stop Position Stop Position Stop Figure 1-3.

  • Page 27: Mobile Computer Startup

    Getting Started 1-7 Mobile Computer Startup To start using the mobile computer: • Install the main battery. • Charge the main battery and the backup battery. • Start the mobile computer. Install Main Battery If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged, see Battery Charging on page 1-8.

  • Page 28: Battery Charging

    The main battery can be charged before insertion into the mobile computer or after it is installed. There are two main batteries for the MC3000, the Standard Battery and the Extended Life Battery. Either battery can be used, but the Extended Life Battery requires a different Strap/Door Assembly.

  • Page 29: Spare Battery Charging

    Getting Started 1-9 Table 1-2. Mobile Computer LED Charge Indicators Indication Mobile computer not placed correctly in the cradle; cable not connected correctly; charger is not powered. Fast Blinking Amber Error in charging; check placement of the mobile computer. Slow Blinking Amber Mobile computer is charging.

  • Page 30: Starting The Mobile Computer

    MC3000 Integrator Guide Starting the Mobile Computer When the mobile computer is powered on for the first time, it initializes. The Symbol Splash screen appears for a short period of time, followed by the Calibration screen. Figure 1-5. Symbol Splash Screen After the calibration procedure is performed the factory default settings launch the Series 3000 Demo window.

  • Page 31: Series 3000 Demo Window

    These sample/demo applications are intended to be used by application developers as application development examples. These applications were not developed to support end users. Refer to the Symbol Application Guide for information about the Series 3000 Demo window applications.

  • Page 32: Resetting The Mobile Computer

    1. Press and simultaneously hold 7, 9 and Power. Do not hold down any other keys or buttons. 2. As the mobile computer initializes MC3000 Demo window appears. Files that remain open during a warm boot may not be retained.

  • Page 33: Waking The Mobile Computer

    Getting Started 1-13 Waking the Mobile Computer The wakeup conditions are configurable and the current factory default settings are subject to change/update. The mobile computer wakeup configuration is set in the registry file. Table 1-3 lists the default wakeup conditions settings. Table 1-3.

  • Page 34: Main Battery Removal

    1-14 MC3000 Integrator Guide Main Battery Removal Before removing the main battery, press the red Power button to turn off the screen and set the mobile computer to suspend mode. To remove the main battery: 1. Rotate the latches to the open position.

  • Page 35: Strap/Door Assembly Removal And Replacement

    Getting Started 1-15 Strap/Door Assembly Removal and Replacement The Strap/Door Assembly consists of a hand strap and the battery door. There are two versions of this assembly, one for the Standard Battery and one for the Extended Life Battery. Before removing the Strap/Door Assembly, press the red Power button to turn off the screen and set the mobile computer to suspend mode.

  • Page 36: File System Directory Structure

    1-16 MC3000 Integrator Guide File System Directory Structure The mobile computer directory structure displays all of the file folders. The pre-installed folders are in flash file system memory and optional removable storage devices (SD storage cards). Figure 1-10. Mobile Computer Directory Structure •...
  • Page 37 Accessories Chapter Contents Introduction ................2-3 Cradles .
  • Page 38 MC3000 Integrator Guide Universal Battery Charger (UBC) Adapter ................2-15 Setup.

  • Page 39: Introduction

    Accessories 2-3 Introduction The MC3000 accessories provide a variety of product support capabilities. Accessories include cradles, cables, spare battery chargers and SD cards. Cradles • Single Slot Serial/USB cradle charges the mobile computer main battery and/or a spare battery. It also synchronizes the mobile computer with a host computer through either a serial or a USB connection.

  • Page 40: Single Slot Serial/Usb Cradle

    MC3000 Integrator Guide Single Slot Serial/USB Cradle This section describes how to set up and use the Single Slot Serial/USB cradle. For cradle setup, see Figure 2-2. For communications setup procedures, see USB Connection Setup on page 2-28 and/or Serial Communication Setup on page 2-26.

  • Page 41: Battery Charging

    The Single Slot Serial/USB cradle can charge the mobile computer main battery and a spare battery simultaneously. To charge the mobile computer: 1. Connect the Single Slot Serial/USB cradle to a Symbol approved power source. 2. Slide the mobile computer into the mobile computer slot. The amber Charge LED Indicator indicates the mobile computer battery charging status.

  • Page 42: Led Charge Indications

    MC3000 Integrator Guide LED Charge Indications The Single Slot Serial/USB cradle uses the amber Charge LED Indicator to indicate MC3000 battery charging status and the Spare Battery Charging LED to indicate spare battery charging status. See Table 2-1 for charging status indications.

  • Page 43: Four Slot Charge Only Cradle

    • Provides 5.4VDC power for operating the mobile computer and charging the battery. • Simultaneously charges up to four mobile computers. Setup Connect the Four Slot Charge Only cradle to a Symbol approved power source. AC Line Cord Power Supply...

  • Page 44: Battery Charging

    The Four Slot Charge Only cradle can charge up to four mobile computers simultaneously. To charge the mobile computer: 1. Connect the Four Slot Charge Only cradle to a Symbol approved power source. 2. Slide the mobile computer into the mobile computer slot.

  • Page 45: Wall Mount Bracket

    Accessories 2-9 Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle directly to a wall. To attach the Wall Mount Bracket: 1. Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws. Use fasteners appropriate for the type of wall and the Wall Mount Bracket, mounting slots.
  • Page 46 2-10 MC3000 Integrator Guide 6. Align the Wall Mount Bracket mounting tabs with the mounting slots in the back of the four slot cradle. Slip the two mounting tabs into mounting slots. 7. Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into the screw slots.

  • Page 47: Four Slot Spare Battery Charger

    Accessories 2-11 Four Slot Spare Battery Charger The Four Slot Spare Battery Charger simultaneously charges up to four spare batteries. Setup Connect the Four Slot Spare Battery Charger to a Symbol approved power source. Power Port DC Cable AC Cord...

  • Page 48: Spare Battery Charging

    2-12 MC3000 Integrator Guide Spare Battery Charging To charge up to four MC3000 spare batteries: 1. Insert the spare battery into the spare battery charging slot, bottom first. 2. Pivot the top of the battery down onto the contact pins.

  • Page 49: Cables

    The MC3000 Communication/Charge cables: • Provide the mobile computer with operating and charging power when used with the Symbol approved power supply. • Synchronize information between the mobile computer and a host computer. With customized or third party software, it can also synchronize the mobile computer with corporate databases.

  • Page 50: Setup

    To charge the mobile computer battery: 1. Connect the MC3000 Communication/Charge cable power input connector to the Symbol approved power source. 2. Attach the bottom of the mobile computer to the MC3000 connector and gently press in until the snaps latch on the mobile computer.

  • Page 51: Universal Battery Charger (Ubc) Adapter

    UBC2000 to simultaneously charge up to four spare batteries. For additional information on the UBC 2000, refer to the UBC 2000 Quick Reference Guide, p/n 70-33188-xx. Setup Connect the UBC Adapter to a Symbol approved power source. Power Port DC Cable...

  • Page 52: Ubc Adapter Led Charge Indications

    2-16 MC3000 Integrator Guide 3. Gently press down on the battery to ensure proper contact. The Standard Battery usually charges in less than four hours and the Extended Life Battery usually charges in less than six hours. See Table 2-2 for charging status indications.

  • Page 53: Secure Device Card

    ESD mat and ensuring that the operator is properly grounded. Do not use the SD card slot for any accessories other than a Symbol approved SD card. The following Sandisk SD cards have been tested and qualified:...

  • Page 54: Copy Files Onto The Sd Card

    2-18 MC3000 Integrator Guide Copy Files onto the SD Card The SD card can be used to store files or programs used by the mobile computer. Files may be copied using an available file browser, or using ActiveSync. InkWiz is a provided tool that is being used as an example of how to access data on the SD card.

  • Page 55: Delete A File From The Sd Card

    Accessories 2-19 4. Tap the Storage Card partition to highlight. 5. Tap the Edit - Paste to paste the file into the Storage Card partition. The Storage Card partition now shows that the MSIMGSIZ.DAT file is in the Storage Card partition. Figure 2-19.

  • Page 56: Format An Sd Card

    2-20 MC3000 Integrator Guide Format an SD Card Use the Storage Manager to format the SD card. 1. Tap Start - Settings -Control Panel to access the Windows Control Panel. Figure 2-21. Windows Control Panel 2. Double tap the Storage Manager icon to access the Storage Properties Window.
  • Page 57 Accessories 2-21 5. If the SD card does not have an existing partition, tap New. The Create New Partition dialog box appears. If a partition exists, proceed to step 7. Figure 2-23. Create New Partition Window 6. In the Name: text box enter a partition name, and tap OK. The Storage Properties window appears. Figure 2-24.
  • Page 58 2-22 MC3000 Integrator Guide 9. Tap Properties, the Partition Properties window appears. Figure 2-25. Partition Properties 10. Tap Format, the Format window appears. Figure 2-26. Format Windows 11. The default settings for the Format window are to perform a Quick Format. To perform a full format tap the Quick Format check box to uncheck.
  • Page 59 Accessories 2-23 13. Tap Yes, the Format in progress window appears. Figure 2-28. Format In Progress Window 14. The Format in progress window completion bar indicates the status of the format. When the format is complete the Format complete window appears with a Format Complete message. Figure 2-29.
  • Page 60 2-24 MC3000 Integrator Guide 16. Tap OK, the Storage Properties window appears. Figure 2-31. Storage Properties Window 17. Tap OK, to exit the Storage Manager.

  • Page 61: Communication

    ActiveSync installation procedures. Communication Setup The communication setup procedures for the Single Slot Serial/USB cradle and the MC3000 Communication/Charge cables are provided in this section as an example. The serial communication setup procedures are provided in, Serial Communication Setup on...

  • Page 62: Serial Communication Setup

    The serial communication setup is used to set up to communicate between the host and the mobile computer using either a Single Slot Serial/USB cradle or using one of the serial MC3000 Communication/Charge cables. For serial communication using the Single Slot Serial/USB cradle, connect only the serial cable, do not connect both the serial cable and the USB cable.
  • Page 63 Accessories 2-27 7. In the ActiveSync window, select File - Connection Settings, the Connection Settings window appears. 8. Select the appropriate COM port for the host computer. Figure 2-34. Serial Connection Setting 9. Tap OK to save any changes made. Every mobile computer should have a unique device name.

  • Page 64: Usb Connection Setup

    The USB communication setup is used to set up to communicate between the host and the mobile computer using either a Single Slot Serial/USB cradle or using one of the serial MC3000 Communication/Charge cables. For serial communication using the Single Slot Serial/USB cradle, connect only the USB cable, do not connect both the USB cable and the serial cable.

  • Page 65: Cradle/Cable Setup

    USB(s). 12. Upon connection, synchronization occurs automatically. Cradle/Cable Setup To use ActiveSync with a cradle or a MC3000 Communication/Charge cable, see Serial Connection Setup on page 2-26 Connection Setup on page 2-28 for communication setup procedures.
  • Page 66 2-30 MC3000 Integrator Guide...
  • Page 67 ActiveSync Chapter Contents Introduction ................3-3 Mobile Computer Setup .
  • Page 68 MC3000 Integrator Guide...

  • Page 69: Introduction

    ActiveSync 3-3 Introduction To communicate with various host devices, install Microsoft ActiveSync (version 3.7 or higher) on the host computer. Use ActiveSync to synchronize information on the mobile computer with information on the host computer. Changes made on the mobile computer or host computer appear in both places after synchronization.

  • Page 70: Installing Activesync

    MC3000 Integrator Guide Installing ActiveSync To install ActiveSync on the host computer, download the latest version of the software from the Microsoft web site at http://www.microsoft.com. Refer to the installation and RAS instructions included with the ActiveSync software. Microsoft recommends installing ActiveSync on the host computer before connecting the mobile computer.

  • Page 71: Setting Up A Partnership

    ActiveSync 3-5 3. Select the appropriate check box for the type of connection used. 4. Select the Show status icon in Taskbar check box. 5. Select OK to save any changes made. Setting up a Partnership After ActiveSync installation is complete, the ActiveSync Setup Wizard sets up a partnership to synchronize information between the mobile computer and host computer and customize synchronization settings.
  • Page 72 MC3000 Integrator Guide 5. Click the Standard partnership radio button and then select Next. The New Partnership/Specify how to synchronize data window appears. Figure 3-6. How To Sync Window 6. Click the Synchronize with this desktop computer radio button and select Next. The New Partnership/Select Number of Partnerships window appears.
  • Page 73 ActiveSync 3-7 7. Click the Yes, I want to synchronize with only this computer radio button and then select Next. The New Partnership/Select Synchronization Settings window appears. Figure 3-8. Select Synchronization Settings Window 8. To synchronize a particular type of information, select its check box. To stop synchronization of that information, clear its check box.
  • Page 74 MC3000 Integrator Guide 10. Select Finish. The Connected window appears confirming the connection between the mobile computer and the host. Figure 3-10. ActiveSync Connected Window During the first synchronization, information stored on the host computer is copied to the mobile computer. When the copy is complete and all data is synchronized, the mobile computer can be disconnected from the host computer.
  • Page 75 Software Installation on Development PC Contents Introduction ................4-3 Required System Configurations .
  • Page 76 MC3000 Integrator Guide...

  • Page 77: Introduction

    • Device Configuration Package (DCP) for MC3000. The SMDK for eVC4 is a development tool used to create native C and C++ applications for all Symbol mobile computers. It includes documentation, header files (.H), and library files (.LIB) for native code application development that targets Symbol value-add APIs.

  • Page 78: Components

    Used to configure the mobile computer. \Program Files\Symbol Device Configuration Packages\MC3000\v1.0\Flash flash partitions Folders Hex image - default Loads onto the mobile computer for configuration. \Program Files\Symbol Device Configuration Packages\MC3000\v1.0\Hex Images location Documentation Documents that provide guidance on using and \Program Files\Symbol Device Configuration Packages\MC3000\v1.0 integrating the MC3000.

  • Page 79: Smdk For Evc4

    6. Locate the .exe file on the development computer, double-click the executable file and follow the install screen prompts. 7. Once installed, access the components of the SMDK for eVC4 from the Symbol Mobility Developer Kit for eVC4 program group of the Windows Start menu.

  • Page 80: Components

    Components The sample applications provide examples of how to interface with the Symbol API functions. To build a sample application, open the Samples folder from the Windows Start menu. Open the folder for the desired sample and then open the project file. The project file has an extension of VCP.
  • Page 81 Software Installation on Mobile Computer Introduction ................5-3 ActiveSync .
  • Page 82 MC3000 Integrator Guide...

  • Page 83: Introduction

    Software Installation on Mobile Computer 5-3 Introduction With the appropriate accessory, software, and connection, the mobile computer can share information with the host computer. This chapter provides information about installing software and files on the mobile computer. Download/software installations can be performed using: •...
  • Page 84 MC3000 Integrator Guide 4. Select Explore. Figure 5-2. ActiveSync Explorer 5. Double-click the folder to expand the folder contents. Figure 5-3. Application Folder Contents 6. Use Explorer to locate the host computer directory that contains the file to download. Tap that directory in the left pane to display its contents in the right pane.

  • Page 85: Adding Programs

    Software Installation on Mobile Computer 5-5 Adding Programs Install the appropriate software on the host computer before installing it on the mobile computer: 1. Download the program to the host computer (or insert the CD or disk that contains the program into the host computer). The program may consist of a single *.xip file, *.exe file, a *.zip file, or a Setup.exe file.
  • Page 86 MC3000 Integrator Guide...
  • Page 87 Creating/Loading Hex Images Introduction ................6-3 Starting Terminal Configuration Manager.
  • Page 88 MC3000 Integrator Guide...

  • Page 89: Introduction

    Using standard windows drag and drop operations, files can be added and deleted from the script window. The DCP includes scripts used by Symbol Technologies to build the standard factory installed Platform and Application partitions provided on the mobile computer. The standard Platform partition contains drivers while the Application partition contains demo applications and optional components.

  • Page 90: Starting Terminal Configuration Manager

    Starting Terminal Configuration Manager Click the Start - Programs - Symbol - Symbol Device Configuration Packages - MC3000 C42V1.0 to start TCM. The TCM window appears displaying two child windows: Script1 and File Explorer. The Script1 window contains a newly created script and the File Explorer window contains a file explorer view used for selecting files to be placed in the script.
  • Page 91 Creating/Loading Hex Images 6-5 Table 6-1. TCM Components (Continued) Icon Component Function Small icons button View the current script items as small icons. List button View the current script items as a list. Details button View the current script items with more details. About button Display version information for TCM.

  • Page 92: Defining Script Properties

    MC3000 Integrator Guide Defining Script Properties Before a script is created, the script properties must be defined. This defines the type of mobile computer, flash type, number of disks being created and the memory configuration of each disk partition. To define the script properties: 1.

  • Page 93: Creating The Script For The Hex Image

    Modifications to a script file can be saved using the Save or the Save As function. Saving changes to an existing script writes over the original script. To use an original or Symbol supplied standard script as a base, use the Save As function to save the script using...

  • Page 94: Building The Image

    MC3000 Integrator Guide Building the Image Once the script is created, the hex image defined by the script can be built. As part of the build, TCM performs a check on the script which verifies that all files referenced in the script exist. This check is important for previously created scripts to ensure that files referenced in the script are still in the designated locations.

  • Page 95: Sending The Hex Image

    1. For downloads using either a serial or a USB connection, connect the mobile computer to the development computer using the Single Slot Serial/USB cradle or MC3000 Communication/Charge cables. 2. Press and hold a yellow Scan button and the Power button simultaneously until the mobile computer resets into IPL.
  • Page 96 6-10 MC3000 Integrator Guide Table 6-2. IPL Menu Partitions Partition Name Description Platform Contains the files in the Platform folder. Application Contains the files in the Application folder. Config Block Contains information to correctly configure the operating system for the mobile computer. This information is loaded by the manufacturer.
  • Page 97 Creating/Loading Hex Images 6-11 5. IPL displays the Select Transport menu which lists the available methods of downloading the file. Select Transport Lighthouse 0 - Serial Previous Figure 6-7. Select Transport Menu 6. Use the up and down scroll keys to select either the erial transport method or the USB transport method, then Lighthouse 0 - S press ENT.
  • Page 98 12. For serial or USB port connections, click the Serial tab and select the Image Files To Load. The USB: Symbol Device option will not appear on the Comm Port drop-down list until after the Waiting for Download message has completed.
  • Page 99 Creating/Loading Hex Images 6-13 17. When complete, Device Status displays Result was: Success!, or in the case of an error, the cause of the error. Downloading: “Partition Name” via “Device Parameters” Result was: Success! Press any key to continue Figure 6-11. Downloading Complete Screen 18.

  • Page 100: Tcm Error Messages

    6-14 MC3000 Integrator Guide TCM Error Messages TCM validates the cells in the partition table when the Execute button is clicked. Cells highlighted in red contain an error. Partition loading is disabled until all errors are corrected. Table 6-3. TCM Error Messages...

  • Page 101: Ipl Error Detection

    Creating/Loading Hex Images 6-15 IPL Error Detection While receiving data, IPL performs many checks on the data to ensure that the data is received correctly. If an error is detected, IPL immediately aborts the download, and reports the error on an error screen. Error screens may vary depending on the action being performed.
  • Page 102 If the failure persists, contact service with details of what is being downloaded. Insufficient data available to A Symbol HEX file download was attempted but the HEX file is invalid. Ensure the file is in Symbol HEX complete record file format.

  • Page 103: Creating A Splash Screen

    Creating a Splash Screen The source bitmap files used to create the default splash screens for the mobile computer are supplied with the DCP for MC3000 These files can be modified using any of the standard windows image editors, allowing customization for particular customers.

  • Page 104: Flash Storage

    The two FFS partitions appear as two separate folders in the Windows CE file system and are as follows: • Platform: The Platform FFS partition contains Symbol-supplied programs and Dynamic Link Libraries (DLLs). This FFS is configured to include DLLs that control system operation. Since these drivers are required for basic mobile computer operation, only experienced users should modify the content of this partition.

  • Page 105: Copyfiles

    “>”. The following example from the file application.cpy is contained on the demo application partition included in the DCP for MC3000. It can also be obtained from the Symbol web site at http://devzone.symbol.com/.

  • Page 106: Ipl

    6-20 MC3000 Integrator Guide IPL allows the user to upgrade the mobile computer with software updates and/or feature enhancements. Partition Update vs. File Update There are two types of updates supported by the mobile computer: partitions and files. The file system used by the mobile computer is the same as the file system used on a desktop computer.
  • Page 107 WLAN Configuration Chapter Contents Introduction ................7-3 Wireless Zero Configuration .
  • Page 108 MC3000 Integrator Guide...

  • Page 109: Chapter 7. Wlan Configuration

    WLAN Configuration 7-3 Introduction Wireless LANs allow the mobile computer to communicate wirelessly and to send captured data in real time to a host device. The mobile computer WLAN settings are used to configure and monitor the wireless connection. Before a mobile computer can be used on a WLAN, the facility must be set up to run the wireless WLAN, Remote Authentication Dial in Server (RADIUS) and the Certificate Server.

  • Page 110: Connect To A Wlan

    MC3000 Integrator Guide Table 7-2. Wireless Information Tab, Icon Descriptions Icon Description Add a new network. Available network. Connected to an available network. Network is not available. Available Ad Hoc network. Connected to an available Ad Hoc network. Ad Hoc network is not available.
  • Page 111 WLAN Configuration 7-5 2. Tap Connect. The Status line on the Wireless Information tab displays the Status: Scanning . . . /Associated with.../ Connected to . . . If a logon is required, the User Logon window appears if a logon is not required the Wireless Properties window appears.
  • Page 112 MC3000 Integrator Guide 5. The encryption settings available (with the Ad Hoc network selected) are Disabled and WEP. Tap WEP encryption and select an appropriate Authentication: type; Open, Shared or WPA-PSK. See Table 7-3 for a description of the authentication types.
  • Page 113 WLAN Configuration 7-7 6. If the network is not an Ad Hoc network, the encryption settings available are Disabled and WEP. Tap WEP encryption and select an appropriate authentication type; Open, Shared, WPA or WPA-PSK. See Table 7-3 for a description of the authentication types.
  • Page 114 MC3000 Integrator Guide 9. The EAP type selection settings available are dependent on the authentication selection. For the Open, WPA and WPS-PSK authentication selections; the PEAP or the TLS, EAP types may be selected. Table 7-6 describes the EAP types option settings.
  • Page 115 WLAN Configuration 7-9 11. The network key sending method selection is also dependent on the authentication type. For the Open and Shared, Authentication: selections; tap the The key is provided automatically check box, to automatically send the network key. Deselecting the The key is provided automatically check box, activates the Network key: box used to manually enter the network key.

  • Page 116: Advanced Wireless Settings

    7-10 MC3000 Integrator Guide 14. Tap the Select button on the Authentication Settings window, to view the Select a Certificate window. Figure 7-12. Select a Certificate 15. The Select a Certificate window displays the available certificates. To view a certificate, tap to highlight the certificate and tap the Details button.
  • Page 117 WLAN Configuration 7-11 5. The Advanced Wireless Settings window also provides a setting to automatically connect to non-preferred networks and it allows the user to select the networks that will be accessed. Tap the Automatically connect to non-preferred networks check box.

  • Page 118: Wzc Information

    7-12 MC3000 Integrator Guide WZC Information The WZC information windows are used to display mobile computer and wireless network settings. 1. From the Wireless Information tab window, tap a WLAN to select it. Tap the IP Information tab to display the IP Information tab window.

  • Page 119: Log Window

    WLAN Configuration 7-13 Log Window The log window displays the wireless networking log records. 1. On the Wireless Information tab window, tap the Log button to view the Wireless Networking Log window. Figure 7-17. Wireless Networking Log Window...
  • Page 120 7-14 MC3000 Integrator Guide...
  • Page 121 AirBEAM Smart Chapter Contents Introduction ................8-3 AirBEAM Package Builder .
  • Page 122 MC3000 Integrator Guide...

  • Page 123: Introduction

    The AirBEAM Smart Client package that is included on the mobile computer does not include a licence key. This software version is limited to downloading of specific Symbol software products. A license key can be purchased that will allow the downloading of...

  • Page 124: Configuring The Airbeam Smart Client

    MC3000 Integrator Guide Configuring the AirBEAM Smart Client 1. Select Start - Programs - AirBEAM Client. The AirBEAM CE window appears. 2. Tap File - Configure. The AirBEAM configuration window appears. Figure 8-1. AirBEAM Smart Configuration Window The configuration window is used to view and edit AirBEAM Smart Client configurations. This dialog box has six tabs that can be modified - Packages(1), Packages(2), Server, Misc(1), Misc(2) and Misc(3).

  • Page 125: Server Tab

    AirBEAM Smart 8-5 Server Tab This tab is used to specify the configurations of the server to which the client connects during the package synchronization process. Table 8-3. Server Tab Field Description IP Address The IP Address of the server. It may be a host name or a dot notation format. Directory The directory on the server that contains the AirBEAM Smart package definition files.

  • Page 126: Misc(2) Tab

    MC3000 Integrator Guide Table 8-4. Misc (1) Tab (Continued) Field Description Suppress This checkbox specifies whether the automatic insertion of a file path separator character Separator should be suppressed when the client generated server package definition file names. When enabled, the parameter also disables the appending of .apd to the package. This feature is useful for AS/400 systems, in which the file path separator character is a period.

  • Page 127: Misc(3) Tab

    AirBEAM Smart 8-7 Table 8-5. Misc (2) Tab (Continued) Field Description Close Apps This checkbox specifies whether the AirBEAM Smart Client automatically attempts to close non-system applications prior to resetting the mobile unit. If enabled the AirBEAM Smart Client sends a WM_CLOSE message to all non-system applications before resetting the mobile unit.

  • Page 128: Automatic Synchronization

    MC3000 Integrator Guide Automatic Synchronization The AirBEAM Smart Client can be configured to launch automatically using the Misc(1) Preference tab, see Misc(1) Tab on page 8-5. When setting automatic synchronization, use the Auto-load drop-down list is to specify how the AirBEAM Smart Client should be invoked automatically when the client device is rebooted.

  • Page 129: Chapter 9. Rapid Deployment Client

    Rapid Deployment Client Chapter Contents Introduction ................9-3 Rapid Deployment Window .
  • Page 130 MC3000 Integrator Guide...

  • Page 131: Introduction

    Rapid Deployment Client 9-3 Introduction The Rapid Deployment (RD) Client facilitates software downloads to a mobile device from a Mobility Services Platform (MSP) Console FTP server. The MSP Console is a web-based interface to the wireless infrastructure monitoring and management tools provided by the MSP Lite or MSP Enterprise server.
  • Page 132 MC3000 Integrator Guide Table 9-1. Rapid Deployment Window Text Box/Button Description Please scan all of the bar codes... This text box displays the status of a scanned bar code. - Waiting indicates the device is ready to scan a bar code.

  • Page 133: Scanning Rd Bar Codes

    Rapid Deployment Client 9-5 Scanning RD Bar Codes When the mobile computer scans and successfully decodes a single or multiple RD bar codes, the data encoded in the bar code can: • Reset the device connection profile. A connection profile is a set of Mobile Companion parameters that the device uses to access the wireless network.
  • Page 134 MC3000 Integrator Guide If the mobile computer cannot connect to the server, it continues to retry until the user cancels (exits) the application. If failure to connect to the server persists, see the MSP Administrator. 5. When configuration is complete: a.
  • Page 135 Maintenance & Troubleshooting Contents Introduction ................10-3 Maintaining the Mobile Computer.
  • Page 136 10-2 MC3000 Integrator Guide...

  • Page 137: Introduction

    Maintenance & Troubleshooting 10-3 Introduction This chapter includes instructions on cleaning and storing the mobile computer, and provides troubleshooting solutions for potential problems during mobile computer operation. Maintaining the Mobile Computer For trouble-free service, observe the following tips when using the mobile computer: •...

  • Page 138: Troubleshooting

    10-4 MC3000 Integrator Guide Troubleshooting Mobile Computer Table 10-1. Troubleshooting the Mobile Computer Problem Cause Solution Mobile computer does not turn Main battery not charged. Charge or replace the main battery in the mobile computer. Main battery not installed Ensure the battery is installed properly...
  • Page 139 Verify that the mobile computer is loaded with a scanning application. accept scan input. loaded. Unreadable bar code. Ensure the symbol is not defaced. Distance between scan Ensure the mobile computer is within proper scanning range. window and bar code is incorrect.

  • Page 140: Single Slot Serial/Usb Cradle

    10-6 MC3000 Integrator Guide Single Slot Serial/USB Cradle Table 10-2. Troubleshooting the Single Slot Serial/USB Cradle Problem Cause Solution Amber Charge LED Indicator Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC does not light when mobile power.

  • Page 141: Four Slot Charge Only Cradle

    Maintenance & Troubleshooting 10-7 Four Slot Charge Only Cradle Table 10-3. Troubleshooting the Four Slot Charge Only Cradle Problem Cause Solution Mobile computer amber Charge LED Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle Indicator does not light when mobile and to AC power.

  • Page 142: Ubc Adapter

    Ensure the power cable is connected securely to both the cable and to AC power. LED Indicator does not light Mobile computer is not seated Remove and re-insert the mobile computer into the MC3000 connector, ensuring it is when mobile computer correctly in the cable.

  • Page 143: Technical Specifications

    Technical Specifications Appendix Contents Mobile Computer Technical Specifications ........... . A-3 Mobile Computer Pin-Outs.
  • Page 144 MC3000 Integrator Guide...

  • Page 145: Mobile Computer Technical Specifications

    (211.6 mm L x 80.8 mm W x 39.9 mm D) Weights MC3000-R (with standard battery)* - 12.9 oz (366 g) MC3000-K (with extended battery)* - 14.6 oz (414 g) *For WLAN mobile computers add approximately 0.5 oz (14 g).
  • Page 146 Plessey, PDF-417 (automotive), RSS expanded, RSS limited and RSS-14Maxi Code (UPS), Data matrix (electronics industry, US Planet (USPS), UK 4-state, Australian 4-state, Canadian 4-state, Japanese 4-state, Dutch Kix *Go to http://software.symbol.com/ for a list of the latest supported symbologies. SD cards...

  • Page 147: Mobile Computer Pin-Outs

    Technical Specifications A-5 Mobile Computer Pin-Outs Figure A-1. MC3000 Connector Table A-2. MC3000 Pin-Outs PIN Number Signal Name Function Ground/Return CRADLE_IN* When grounded, the mobile computer detects it is in the cradle. RS232 DCD (into mobile computer) USB_N USB negative...

  • Page 148: Laser Decode Ranges

    The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.
  • Page 149 Technical Specifications A-7 MC3000-R Laser Decode Ranges Table A-4. Symbol Density/ Ranges Bar Code Type/ Bar Code Content/ W-N Ratio Contrast (Note 1) Near 5.0 mil ABCDEFGH+ 2.0 in 4.9 in Code 39; 2.5:1 80% MRD 5.08 cm 12.45 cm 7.5 mil...

  • Page 150: Imager Decode Ranges

    The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.
  • Page 151 Technical Specifications A-9 MC3000-K Imager Decode Ranges Table A-6. Symbol Density/ Ranges Bar Code Type/ Bar Code Content/ W-N Ratio Contrast (Note 1) Near 5.0 mil ABCDEFGH+ 4.5 in 6.5 in Code 39; 2.5:1 80% MRD 11.43 cm 16.51cm 7.5 mil ABCDEF 3.3 in...
  • Page 152 A-10 MC3000 Integrator Guide...
  • Page 153 Glossary 802.11/802.11abg A radio protocol that may be used by the Symbol radio card. Access Point Access Point (AP) refers to Symbol’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals.
  • Page 154 Bar Width Thickness of a bar measured from the edge closest to the symbol start character to the trailing edge of the same bar. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.
  • Page 155 Those characters available for encoding in a particular bar code symbology. Check Digit A digit used to verify a correct symbol decode. The scanner inserts the decoded data into an arithmetic formula and checks that the resulting number matches the encoded check digit.
  • Page 156 Communication port; ports are identified by number, e.g., COM1, COM2. Continuous Code A bar code or symbol in which all spaces within the symbol are parts of characters. There are no intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.
  • Page 157 Glossary GL-5 Flash Memory Flash memory is responsible for storing the system firmware and is non-volatile. If the system power is interrupted the data is not be lost. Gateway Address An IP address for a network gateway or router. A mobile computer may be part of a subnet as specified by its IP address and Netmask.
  • Page 158 It is broadcast by the cellular device when accessing the cellular system. Misread (Misdecode) A condition which occurs when the data output of a reader or interface controller does not agree with the data encoded within a bar code symbol.
  • Page 159 100%. Quiet Zone A clear space, containing no dark marks, which precedes the start character of a bar code symbol and follows the stop character. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
  • Page 160 The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code. Spring Radio Protocol A radio protocol that may be used by the Symbol radio card. Symbol Radio cards that use the Spring protocol also have an Net ID.
  • Page 161 Glossary GL-9 Symbol Length Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character. Symbology The structural rules and conventions for representing data within a particular bar code type (e.g.
  • Page 162 GL-10 MC3000 Integrator Guide...

  • Page 163: Index

    AirBEAM ......5-3, 5-5, 8-1 MC3000 communication/charge cables client ....... . 8-3 battery charging .
  • Page 164 ......4-4 MC3000 communication/charge cables ..2-14 installing ......4-3 UBC adapter .
  • Page 165 ... . 1-4, 2-3, 2-7 MC3000 connector ......A-5 battery charging .
  • Page 166 ......A-3 Symbol splash screen ..... . . 1-10 scripts Symbol support center .
  • Page 167 Index IN-5 UBC adapter ......1-4, 2-3 battery charging ..... . . 2-15 LED indicators .
  • Page 168 IN-6 MC3000 Integrator Guide...

  • Page 169: Tell Us What You Think

    We’d like to know what you think about this Manual. Please take a moment to fill out this questionnaire and fax this form to: (631) 738-3318, or mail to: Symbol Technologies, Inc. One Symbol Plaza M/S B-4 Holtsville, NY 11742-1300 Attention: Technical Publications Manager IMPORTANT: If you need product support, please call the appropriate customer support number provided.
  • Page 172 Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 http://www.symbol.com 72-68900-01 Revision A - December 2004...

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