Chapter 8 Malfunction And Repair; Equipment And System Problems; Scanning Problems - Symbol c2000 User Manual

 Chapter 8 Malfunction and Repair

8.1. Equipment and System Problems

Problems
Device can't start
Touch-screen doesn't work
Screen fails to display
Keyboard doesn't work
TF card can't be identified
Battery can't be recharged

8.2. Scanning Problems

Problems
Press "scan" button but no
action
Table8-1 Equipment and System Problems
Ensure the battery is correctly placed (see 2.1).

Change fully-charged battery.

Take off the battery and place again.

Clean the touch screen.

Recalibrate by the calibration procedure.

Restart the device

Check if the device is in standby status.

Restart the device.

Replace with fully-charged battery.

Check if the device is in standby status.

Restart the device.

Replace with fully-charged battery.

Check if the TF card is placed wrongly.

Check if the TF card is placed firmly.

Check if the TF card is damaged.

Restart the device.

Replace with fully-charged battery.

Check if the adapter is damaged.

Check if the USB cable is damaged.

Check if the adapter is plugged into the socket (220V).

Check if the adapter is plugged firmly.

Table8-2 Scanning Problems
Check if the scanner head is damaged.

Check if the program is correct (please refer to DEMO for specific

Solutions
Solutions