Applications Troubleshooting - Symbol SPT 1700 Series Product Reference Manual

SPT 1700 Series Product Reference Guide
2. Tap the Forgotten Password button in the Security application to remove the
password and delete all Private entries.
3. Perform a HotSync operation to synchronize your data and restore the private
entries by transferring them from your computer to your SPT 1700 terminal.
I forgot the password and my SPT 1700 terminal is locked:
If you assign a password and lock your SPT 1700 terminal, perform a hard reset to
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continue using your SPT 1700 terminal. See Resetting Your SPT 1700 Terminal on
page 18-5 for details.

Applications Troubleshooting

The following troubleshooting tips are specific to the various SPT 1700 terminal applications.
Tapping the Today button doesn't display the current date:
Your SPT 1700 terminal is not set to the current date. Make sure the Set Date box in
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the General Preferences screen displays the current date. See General Preferences on
page 12-9 for more information.
Entries seem to be missing in various applications:
Check the Categories pick list (upper-right corner of the screen). Choose All to
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display all of the records for the application.
Check the Security application and make sure that the Private Records setting is set
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to Show private records.
Memo Pad application:
If you cannot manually arrange the order of the memos in the List screen, check the
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Memo Preferences setting. Make sure that Sort by is set to Manual.
If you choose to view your memos alphabetically on Symbol Palm Terminal Desktop
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and then perform a HotSync operation, the memos on your SPT 1700 terminal still
appear in the order defined in the Memo Preferences setting. In other words, the sort
settings that you use with Symbol Palm Terminal Desktop are not transferred to your
SPT 1700 terminal.
Date Book application:
In the Week View, you cannot select overlapping events that have the same start time.
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If you have two or more events with the same start time, choose the Day View for
the particular day to see the overlapping events.
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