Cradle Troubleshooting; General Troubleshooting - Symbol SPT 1700 Series Product Reference Manual

Cradle Troubleshooting

Serial Cradle
LEDs do not light when the cradle is plugged in:
Cradle is not receiving power. Make sure the power supply is securely connected and
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receiving power.
LED does not light when the terminal is inserted:
Terminal is not seated firmly in the cradle. Replace the terminal in the cradle.
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Attempt by the cradle to HotSync the terminal failed:
Terminal was removed from the cradle while the LED was blinking green. Replace
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the terminal in the cradle. This allows the cradle to attempt another HotSync
Terminal's battery is dead. Recharge the battery.
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Active Error dialog box on terminal. Error dialog box must be cleared in the
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terminal. Tap "OK" on the terminal's touchscreen.
Ethernet Cradle
The unit locks up with all LEDs flashing red:
The unit could not configure itself, or it lost its lease on one of its ID addresses.
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Hook the unit up to an Ethernet network with a correctly functioning DHCP server
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and 6 available IP addresses.

General Troubleshooting

SPT 1700 terminal does not turn on:
Adjust the contrast control.
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Make sure the battery is charged and installed properly.
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Recharge the battery. If your SPT 1700 terminal still does not operate, try a soft reset;
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see Resetting Your SPT 1700 Terminal on page 18-5.
Getting Help With Your SPT 1700 Terminal
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