Digitizer Alignment Test; System Diagnostics Test; Troubleshooting - Symbol SPT 1700 Series Product Reference Manual

SPT 1700 Series Product Reference Guide

Digitizer Alignment Test

The Digitizer Alignment option tests the tracking of the stylus on the screen. To run this test,
tap the stylus in various places on the screen and crosshairs appear under the stylus. You may
also move the stylus continuously across the screen and the crosshairs track the movement of
the stylus.

System Diagnostics Test

The System Diagnostics option is an interactive test of all the terminal's system features. This
test prompts you to perform different actions and listen for different sounds. The output of
the system diagnostics is a log file. To start system diagnostics, tap the Start button. You are
prompted to begin. Selecting OK starts the test.
The test prompts you to press the different buttons on the terminal. Pressing the specified
button results in a series of short high-pitched sounds, denoting proper functioning. Pressing
an incorrect button or having the system timeout results in a low tone, denoting failure.
The test then produces a series of four tones to test the speakers and prompts you, asking
whether or not you heard all the tones. If you hear all four tones, answer Yes. If you don't
hear all the tones, answer No.
The test also prompts you to scan a bar code with the scanner. Press the OK button and then
scan an item.
System Diagnostics also performs some tests which are not interactive. It reads the system
information, tests the serial port, tests the memory, and tests the timer.
A series of tones denotes the conclusion of the test.
At this point, view the log file by tapping on View Log. This brings up the multi-page test
results log. You can scroll through the log, one page at a time, by tapping on the arrow
buttons in the lower left-hand corner of the screen. Alternately, use the scroll bar on the right-
hand side of the screen.

Troubleshooting

If you encounter a problem with your SPT 1700 terminal, look in this section for the
description that most closely matches the symptoms you observe and try the suggestions
listed.
Important: For troubleshooting tips not included in this handbook, refer to either the
README.TXT file or the Help Notes file located in the Symbol Palm
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