Viewing Firmware Status; Resetting The Ip40 To Factory Defaults; Running Diagnostics - Nokia IP40 User Manual

15
Troubleshooting

Viewing Firmware Status

The firmware is the software program embedded in the IP40.
You can view your current firmware version and additional details.
To view the firmware status
1. In the Navigation Bar click on Setup.
The Internet page appears.
2. Click the Firmware tab.
The Firmware page appears.
The Firmware page displays a table with the following information:
! Firmware Version - the current version of the firmware.
Hardware Type - the type of the current IP40 hardware.
!
Hardware Version - the current hardware version of the IP40.
!
! Installed Product -the licensed software and the number allowed nodes.
Uptime - the time that elapsed from the moment the unit was turned on.
!

Resetting the IP40 to factory defaults

You can reset to factory defaults using the GUI or by manually pressing the Reset button.
Refer to

Running Diagnostics

You can view technical information about IP40 hardware, firmware, license, network status, and
subscription services.
This information is useful for troubleshooting. You can copy and paste it into the body an email
and send it to technical support.
To run diagnostics
1. In the Navigation Bar click Setup.
The Internet page appears.
2. Click the Firmware tab.
The Firmware page appears.
3. Click Diagnostics.
Technical information about the IP40 appears in a new window.
4. To refresh the contents of the window, click Refresh.
The contents are refreshed.
174
"Resetting the IP40 to Factory Defaults" on page 121 for more information.
Nokia IP40 User Guide