Nokia IP40 User Manual page 170

15
Troubleshooting
! Check your TCP/IP configuration according to Chapter 2.
Restart the IP40 and your broadband modem by disconnecting the power and reconnecting
!
after 5 seconds.
If your web browser is configured to use an HTTP proxy to access the Internet, add
!
my.firewall or my.vpn to your proxy exceptions list.
Every time I start Internet Explorer, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP40. What should I do?
For Internet Explorer, versions 5 and 6, do the following:
1. Open the browser.
2. On the Tools menu, click Internet Options..., then click the Connections tab.
3. For each item in the Dial-up Settings list, do the following:
a. Select the item.
b. Select Never dial a connection.
4. Click Apply.
5. Click OK.
6. Close all active browsers and try again.
Every time I start Outlook Express, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP40. What should I do?
For Outlook Express, versions 5 and 6, do the following:
7. Open Outlook Express.
8. On the Tools menu, click Accounts, then click the Mail tab.
9. For each of the accounts configured in the mail window, do the following:
a. Click Properties, then click the Connection tab.
b. Clear the Always connect to this account using check box.
c. Click OK.
10. Click Close.
11. Close all active browsers and try again.
I run a public Web server at home but it cannot be accessed externally, although it is
accessible to the computers on my network. What should I do?
Surf to the security page and use the Servers submenu to allow access to your server.
My network seems extremely slow. What should I do?
! The Ethernet cables may be faulty. For proper operation, the IP40 requires STP CAT5
(Shielded Twisted Pair Category 5) Ethernet cables. Make sure that this specification is
printed on your cables.
Your Ethernet card may be faulty or incorrectly configured. Try replacing your Ethernet
!
card.
170 Nokia IP40 User Guide