HP Z800 Workstation Maintenance And Service Manual page 10

Product recycling .............................................................................................................................. 183
6 Diagnostics and troubleshooting
Calling technical support .................................................................................................................. 186
Locating ID labels ............................................................................................................................. 186
Locating warranty information .......................................................................................................... 187
Diagnosis guidelines ........................................................................................................................ 188
Troubleshooting checklist ................................................................................................................. 189
HP troubleshooting resources and tools .......................................................................................... 191
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Expansion card configuration restrictions for power supplies ........................ 148
Choosing an expansion card slot ..................................................................................... 149
PCIe card ......................................................................................................................... 150
Removing a PCIe card .................................................................................... 150
Installing a PCIe card ...................................................................................... 151
PCI card ........................................................................................................................... 153
Removing a PCI card ...................................................................................... 153
Installing a PCI card ........................................................................................ 154
Liquid cooling solution ..................................................................................................... 156
Removing the liquid cooling solution ............................................................... 156
Installing a liquid cooling solution .................................................................... 162
CPU heatsink ................................................................................................................... 173
Removing the CPU heatsink ........................................................................... 173
Installing the CPU heatsink ............................................................................. 175
CPU ................................................................................................................................. 177
Removing a CPU ............................................................................................ 177
Installing a CPU .............................................................................................. 178
System board ................................................................................................................... 179
Removing the system board ........................................................................... 179
Installing the system board ............................................................................. 181
Battery ............................................................................................................................. 181
Removing the battery ...................................................................................... 181
Installing the battery ........................................................................................ 183
Diagnosis at startup ......................................................................................................... 188
Diagnosis during operation .............................................................................................. 189
HP Help and Support Center ........................................................................................... 191
E-support ......................................................................................................................... 191
Troubleshooting a problem ............................................................................. 191
Instant Support and Active Chat ..................................................................... 191
Customer Advisories, Customer and Security Bulletins, and Customer
Notices ............................................................................................................ 192
Product Change Notifications .......................................................................... 192
Helpful hints ..................................................................................................................... 192
At startup ......................................................................................................... 192
During operation .............................................................................................. 193
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