Shadow Images - Lexmark C792 series Service Manual

5062

Shadow images

Leading edge
Trailing edge
Try one or more of the following:
•
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1.
From the operator panel Paper menu, check the Paper Type and Paper Weight settings.
2.
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
•
MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER
When a cartridge low message appears, make sure that toner is distributed evenly among all four print
cartridges or whichever color has the shadow images.
1.
Remove the print cartridge.
Warning: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future
print jobs.
2.
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3.
Reinsert the print cartridge.
Note: If print quality does not improve, replace the print cartridge of the color that is not printing.
Additional checks—shadow images
Service tip: Install a new print cartridge if available before doing this additional check. Shadow images can be
caused by the photoconductor, cleaning blade, and other parts inside the print cartridge.
Step
1 Is there any toner contamination on the fuser
assembly?
2-44
Service Manual
Questions / actions Yes No
Replace the Contact your
fuser. See next level of
"Fuser support.
assembly
removal" on
page 4-63.
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