Print quality guide
Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended
life. Check the printer control panel for a message about a printer supply.
Print irregularities
Try one or more of the following:
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
A
VOID TEXTURED PAPER WITH ROUGH FINISHES
M
AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE
Replace the worn or defective print cartridge.
M
AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE
Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Print quality guide
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