Automatic Callback (Internal Calls) - Toshiba Strata DK14 General Description Manual

Digital business telephone solutions
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Features
Station Features

Automatic Callback (Internal Calls)

A station user makes an internal call and finds the called station busy or in Do Not Disturb mode.
By using a flexible button or by dialing a special code, the caller can activate Automatic Callback.
When the called station is free, the system rings the caller with a special tone. When the caller
answers, the system automatically rings the called party.
If the caller hears a busy tone after answering the Automatic Callback, it means that the called
party has made or received another call. The callback request is not canceled, and the system rings
the caller as soon as the called station is free again.
When calling a station with multiple PDNs in the ring first mode, ACB is available to the calling
station only if all the PDNs of the called station are busy.
The caller can cancel the callback request at any time with a cancellation feature code.
Benefits
Minimizes user's time redialing a busy number. The caller can use that time more productively.
Automatic Callback also minimizes the frustration of continuous busy signals.
Sometimes people "hang around" outside an office, waiting for someone to complete a phone call.
Automatic Callback could be used to give an indication that the person is off the phone instead of
wasting time "pacing the hall."
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System Availability
Standard on Strata DK14/DK40i/DK424
Strata DK Feature Description 5/99

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