Toshiba Strata DK14 General Description Manual page 254

Features
System Features
Benefits
Save costs because telephone abuse can be pinpointed and corrected and telephone bills are
properly allocated back to the departments that made the calls.
Further, since account codes are included in the SMDR printout, lawyers, accountants, and others
who provide hourly professional services can accurately bill clients for telephone time.
SMDR can also help increase productivity for employees such as telemarketers who must learn to
spend the optimal amount of time on each call.
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