Toshiba Strata DK14 General Description Manual page 116

Features
PC Attendant Console Features
PC Attendant Console Features
The Strata DK PC Attendant Console (DK-PCATT) offers many new features, not available on the
older model DK Attendant Console (see
features available on digital telephones and the older DK Attendant Console. Most features can be
operated either from the DK-PCATT-KB keyboard or from a PC mouse.
Note For minimum requirements and an illustration of the DK-PCATT screen, see
Attendant Console (DK-PCATT)" on Page
The following describes specific console features that are available to DK-PCATT users.
Answer Button
Automatically answers the next ringing call based upon the system defined priority (incoming CO,
recall, transferred, etc.—see Answer Priority). Multiple ringing calls are automatically queued to
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the priority defined by the user with the Answer Priority feature.
Answer Priority
Enables the
sequence is programmable except for emergency calls, which are always the highest priority. The
program default priority sequence is (highest to lowest) Emergency Call, Park Orbit Recall,
Transfer Recall, Hold Recall, Transferred to "O" Call, Incoming CO Line Call, Internal "O"
Operator Call, Internal to Operator Directory Number [DN] Call.
Answer Prompting
When an incoming call rings the console, the screen displays can display prompts for answering
the various CO line or DNIS call. These prompts are stored from the console.
Attendant Conference Setup
This enables the Attendant to set up a conference call with up to four members. Conference
members can be another console, station, or CO line user. The conference can be originated by the
Attendant or requested by a station user or outside party.
Auto Day/Night Mode Switching
The DK-PCATT can automatically switch the Strata DK between Day, Day2, and Night modes,
according to the time of day and day of week. Parameters are programmed from the attendant
console. With automatic mode switching, the
pressed. Automatic mode switching is only available with a DK-PCATT and is not a standard
system feature of the Strata DK.
Auto Dialing
When Auto Dial is on, the DK-PCATT can search for names and numbers in the directory, and
then automatically dial the number. If Auto Dial is off or no match is found, the Attendant can use
the directory and press a button to call a party or enter a number to be dialed.
Busy Lamp Field (BLF) Display
The console screen shows station status (busy/idle), so the Attendant can see who is busy. BLF
data displays in the directory area of the screen, either with or without station names.
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button. The system can prioritize on a first-in first-out (FIFO) basis, or according to
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button to answer multiple ringing calls in a priority sequence. The priority
Table 36 on Page 108). Additionally, it offers most of the
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Strata DK General Description 5/99