Toshiba Strata DK14 General Description Manual page 285

Only incoming calls on DID or private lines can be forwarded to numbers outside the Strata DK
system. Internal, Tie line, and transferred calls do not call forward externally, but do forward
internally if another Call Forward mode is set simultaneously with Call Forward-External. The
intention is that CO line calls ringing at multiple stations, or that can be answered by other stations
internally, should be answered rather than be forwarded externally. Call Forwarding can be set for
PDNs and PhDNs individually, with the exception of Call Forward External and fixed Call
Forward which applies only to PDNs.
The station user has the ability to cancel or change the destination of forwarded CO line calls. This
is done remotely via DISA. Toll restriction applied by DISA is also applied to externally
forwarded calls. A DTMF receiver (RRCS) is required to change call forwarding remotely.
External Call forward establishes a trunk-to-trunk connection.
Benefits
Ensures efficient call handling and better service to callers. It is more likely that calls to a station
are answered promptly. By providing more efficient handling of calls, this feature helps a company
to project a professional and courteous image, both internally and externally.
Station users can work in locations other than at their desks and not miss their telephone calls.
They can forward their calls to a nearby phone. Used in conjunction with voice mail, Call Forward
ensures that calls are not lost and callers have the opportunity to leave complete and detailed
messages.
Call Forwarding can be set up by department or special mailbox or destination with the use of
PhDNs. Using PhDNs, Call Forwarding can be set up by department, special mailbox or
destination.
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Features
Station Features
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