3 Troubleshooting
This section provides information and procedures for resolving common projector issues. If you cannot resolve
a projector issue, contact Christie technical support.
Before you suspect a performance problem:
1. Ensure the projector is plugged in.
2. Ensure the power switch is in the ON position.
3. Ensure the correct voltage is available for your model projector.
4. Check the status display window for error codes.
5. Verify that external devices connected to the projector are operating correctly.
6. Check source reliability. Switch sources if possible.
7. Ensure cables are connected and not damaged.
3.0.1 Contact Technical Support
You can contact Christie technical support by telephone or by email:
Telephone: 1-800-221-8025
Email: tech-support@christiedigital.com (email support is only available in North America)
3.1
Temperature Sensor Locations
Table 3.1 - Temperature Sensor Interface
ID
Interface
2
3
I2C
9
Single Wire
10
Single Wire
13
Single Wire
14
Single Wire
15
Single Wire
16
Single Wire
J Series 2.0, 2.4, and 3.0kW Service Manual
020-100739-01 Rev. 1 (01-2012)
Location
Projector exhaust temperature
Projector air intake temperature
Located on the main panel driver and monitors the panel driver board temperature
Located on the image processor board
Located on slot 1 option card and monitors option card temperature
Located on slot 2 option card and monitors option card temperature
Located on slot 3 option card and monitors option card temperature
Located on slot 4 option card and monitors option card temperature
3-1