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To answer a call using the USB Headset Adapter
Ensure that you are wearing your headset.
1
Press Answer.
2
Hanging up calls with the USB Headset Adapter
You can use the USB Headset Adapter to hang up calls whenever the Avaya 2050 IP Softphone is
running—even if minimized or running in the background.
To hang up a telephone call using the USB Headset Adapter, press the Release button.
Adjusting the volume with the USB Headset Adapter
You can adjust the volume of your telephone calls using the USB Headset Adapter. Ensure that
you are wearing your headset so you can hear the changes as you make them.
To increase the volume, press the right up arrow on the Volume button.
To decrease the volume, press the left down arrow on the Volume button.
Muting a call
When you mute a call, you can still hear your caller, but your caller cannot hear you.
To mute a call using the Headset adapter, press the Mute button.
Using the Smart Functions menu
The Smart Functions menu provides quick access to Avaya 2050 IP Softphone features. You can
customize what appears on this menu using the Configuration Utility.
To access the Smart Functions menu
Press the Smart Functions button on the USB Headset Adapter.
1
Highlight the feature you want using one of the following:
2
•
Mouse pointer
•
Keyboard arrow keys
•
Volume button on the USB Headset Adapter
Chapter 6 Avaya 2050 IP Softphone USB Headset Adapter
Note: If you want to view Caller ID before answering while the Avaya
2050 IP Softphone is minimized or running in the background, click the
Maximize button. This brings up the IP Softphone Call Control window.
Avaya 2050 IP Softphone User Guide
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