Holding And Retrieving Telephone Calls; Hanging Up Telephone Calls - Avaya 2050 User Manual

34 Chapter 5 Managing Avaya 2050 IP Softphone calls
Incoming calls generate a call pop-up window in the lower right corner of the windows desktop.
Users can answer a call from the pop-up window, or can launch the Avaya 2050 IP Softphone by
clicking the Open button.
Figure 4 Incoming call pop-up notification on desktop
When the call is ended by either party, the Call Disconnected display appears. This pop-up
window appears if the Avaya 2050 IP Softphone is minimized or operating in the System Tray.
Figure 5 Disconnected call pop-up notification on desktop

Holding and retrieving telephone calls

Before using the phone, ensure that you are wearing your headset.
To put a call on Hold or retrieve a call from Hold
Click the Line key for the active call.
1
From the Call Control window, click Hold.
2

Hanging up telephone calls

When your call ends, you must manually terminate the active line.
To terminate a telephone call
Click the appropriate Line key to ensure it is selected.
1
From the Call Control window, click Goodbye/Release.
2
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