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Chapter 7
Avaya 2050 IP Softphone macros
About macros with the Avaya 2050 IP Softphone
Use the Avaya 2050 IP Softphone to enter macros. A macro is a sequence of keystrokes that you
can use to automate repetitive actions. For example, you can program a macro that selects a
particular telephone line and then dials a telephone number automatically, or a macro that ensures
a certain number is always dialed out on a particular telephone line.
To access the Avaya 2050 IP Softphone Macro Settings menu from the Call Control window, click
File > Settings > Macros
All macros are listed in the Macros Settings window. You can also access macros by selecting
Keys > Macros.
Entering a macro
You can enter a macro to automate a procedure or repetitive action.
To enter a macro
Open the Settings window. For details, refer
1
Select Macros.
2
The Macros settings dialog box opens.
Click
3
The New Macros dialog box opens.
Enter the name of your new macro.
4
Create the macro using a combination of the following:
5
•
To enter numbers, click the dialpad.
•
Select the actions you want from the Keys menu, and then click Add.
To add the new macro to the list, click Apply.
6
To exit the Macros dialog box, click OK.
7
Note: Use the Pause action to introduce a half-second delay in the
macro—a requirement for some Interactive Voice Response applications
and voicemail systems.
to"Opening the Settings window" on page
Avaya 2050 IP Softphone User Guide
41
47.
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