Holding Calls; Parking Calls; If Already On A Call, End The Call By Pressing Drop Or Put It On Hold By Either Pressing Hold Or Pressing The Button Which The Call Is On - Avaya IP Office Basic 1400 Series User Manual

2.6 Holding Calls

When you put a call on hold, you can make and receive other calls. However, if a call is left on hold for to long, by default
15 seconds, it will automatically alert your phone again if you are not on another call
To Put a Call on Hold
1. During the call, either press the HOLD button or press the button on which the call is taking place. The
next to the button will change to fast flashing green to show there is a call on hold.
To Return to a Call Put on Hold
1. If already on a call, end the call by pressing Drop or put it
button which the call is on.
2. Press the button next to the fast flashing

2.7 Parking Calls

Use this feature to place a call on a special type of hold where it can be retrieved from any extension in the system.
· You should park only one call at a time to ensure that you know which caller you are talking to when you retrieve
the parked call.
· If you frequently park calls, program your extension number on an
simply by pressing that button during the park process.
To Park a Call
1. While on a call, press TRANSFER and and dial your own extension number.
2. Hang up. If the call is not picked up within three minutes, it rings back at your extension.
To Retrieve a Parked Call
1. Press an Intercom or Call Appearance button and 6 followed by the extension number of the extension that
parked the call.
IP Office Basic Edition - PARTNER Mode 1400 Series Phone User Guide
IP Office Basic Edition
on hold
Green light. You are connected to the call. The light changes to steady.
by either pressing Hold or pressing the
25
Auto Dial button, so you can park a call
23
- Issue 6b (23 November 2011)
Call Handling: Mute
Green light
Page 25