Parking And Retrieving Calls - Avaya 1616 User Manual

Using Quick Edition 1616 IP Telephones
2. When you hear the dial tone you can call the next party in one of several ways:
- dial the number
- press CONTACTS, CALL LOG, or REDIAL, select the number and press OK.
3. After the dialed party answers your call, announce the caller.
4. When you are ready to transfer the call, press Complete and press TRANSFER.
To transfer a call without speaking to the receiving party
1. With the calling party on the line, press TRANSFER.
2. When you hear the dial tone you can call the next party in one of several ways:
- dial the number
- press CONTACTS, CALL LOG, or REDIAL, select the number and press OK.
3. When the telephone at the far end begins to ring, press TRANSFER or Complete, and hang up.
To transfer a call directly to voicemail for the receiving party
1. With the calling party on the line, press VmTsf.
2. Dial the number, or press Contact and select the number.
3. Hang up.
Note:
A long delay before dialing the number will result in fast-busy tone. Press Cancel or Exit
Note:
and then press HOLD to remove the original caller from hold and start the transfer
process again.

Parking and Retrieving Calls

To park a call
1. While the call is active, press Park.
2. Hang up.
To retrieve a parked call from the telephone that was used to park the call
1. At the telephone that was used to park the call, go off-hook.
2. Do one of the following:
- to retrieve a single parked call, press UnPark.
- to retrieve one of several parked calls, navigate to the selected call and Select.
8
Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008