Message Center - Nitsuko Digital System DS Administrator's Manual

Message Center

Message Center
Share a mailbox with co-workers. Leave messages in the Message
Center, or listen to messages others have left.
A Message Center is a shared mailbox available to a keyset user with a programmed
Message Center key. Any keyset user with a Message Center key can leave a message
in the Message Center or listen to messages others have left. For example, a Service
Department dispatcher could have Message Center keys for each of the company's
products. When all technicians are busy, the dispatcher could send any additional
calls to the Message Center assigned to the specific product. As technicians become
available, they can select the messages for the product group they want to service
first.
Since each Message Center requires an uninstalled (phantom) extension port, the
system allows as many Message Centers as there are available uninstalled extensions.
In addition, a keyset can have as many Message Center keys as it has available
programmable keys.
Notes:
•
Message Center requires an AUX Module with software version 02.10 or higher.
Message Center is not available with Base software.
•
Message Center requires NVM-2002 software version 2.06 or higher or NVM-
202 software version 1.03 or higher. For more information on installing and us-
ing Voice Mail, refer to page 185.
Initial Configuration
Message Center not installed.
Using the Feature
To call the Message
Center:
Understanding Related Programming
Refer to the DIGITAL SYSTEM Feature and Terminal Programming Manual.
112
Lift handset or press HF.
1.
Press the Message Center key.
2.
-When the Message Center has messages waiting,
your Message Center key flashes at a unique rate.
DIGITAL SYSTEM Administrator's Guide