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Personal Greeting
To cancel your Personal
Greeting:
To erase all Personal
Greetings system-wide
(from your attendant or
ACD Supervisor
extension):
Understanding Related Programming
Refer to the DIGITAL SYSTEM Feature and Terminal Programming Manual.
146
-If you hear, "Audio file is full," you cannot record a
Personal Greeting. The system greeting total
exceeds 256 seconds. Go to "To cancel your
Personal Greeting" and cancel your greeting.
Start recording when you hear the beep.
6.
-Your Personal Greeting cannot be longer than 16
seconds.
(Optional) Dial the number of the extension that should
7.
receive your calls.
-If you skip this step, callers just hear your message.
The forwarding assignment remains until you
cancel it, even if the VMU fails or is removed.
Hang up.
8.
Lift handset.
1.
Press ICM.
2.
-If you have an ESL set, skip this step.
Press # and hang up.
3.
-If you want to use Personal Greeting again, you'll
have to record a new greeting.
This also erases all the system's Operator Assistance
messages and the ACD All Agents Busy announcement.
Lift handset.
1.
Press ICM.
2.
Press #.
3.
Dial 68.
4.
Press #, 9.
5.
-To cancel this procedure, dial 6.
DIGITAL SYSTEM Administrator's Guide
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