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Extension Options
To delete an ACD
Supervisor:
Understanding Related Programming
For UCD or ACD Groups:
Program 3
Programs 1,18 (I)
Program 17
Program 4
Program 12
Part II: DIGITAL SYSTEM Programs
Program 19: Hunt Groups
Dial Master Ext. for the Supervisor's group, press #.
4.
-You see "UCD MEMBER."
Dial Supervisor Ext., press #.
5.
Select an option:
6.
To program another Supervisor: Go to step 3.
OR
To exit Program 19: Press SAVE.
OR
To exit the program mode: Press SAVE twice.
-To enter another program after exiting: Press its
key.
Enter program mode.
1.
-Press # + dial SP + dial 5312 + press #.
On a Multibutton phone, press key 19 (MIC/DND key)
2.
to enter Program 19.
Dial Hunt Type for Supervisor's group, press #.
3.
Dial Master Ext. for Supervisor's Group, press #.
4.
Press # until you see the Supervisor's extension num-
5.
ber.
Dial *.
6.
Press SAVE.
7.
Select an option:
8.
To delete more Supervisors: Go to step 3.
OR
To exit Program 19: Press SAVE.
OR
To exit the program mode: Press SAVE twice.
-To enter another program after exiting: Press its
key.
To select a VX Master Extension Number if the system is
installed with Voice Mail
To set up a Class of Service (COS) that allows an ACD
Supervisor; To assign that COS to the Supervisor
extensions
To assign Hotline or Call Coverage keys to the
Supervisor's Console or Supervisor's extension for each
ACD member and for the master extension
To set the Camp-On timer
To directly terminate a trunk to an UCD/ACD master
extension
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