Nitsuko Multibutton Telephone Feature Handbook
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Nitsuko Multibutton Telephone Feature Handbook

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Multibutton Telephone Feature Handbook

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  • Page 1 Digital System Multibutton Telephone Feature Handbook...
  • Page 2 In Edit Preferences General, set the following: – Default Magnification = Fit Width – Display Splash Screen at Startup = Disabled (box not checked) – Display Open Dialog Box at Startup = Disabled (box not checked) For easiest reading on-screen, select View Fit Width (or Ctrl K).
  • Page 3 Provides on-line viewing and printing. Extensive search and navigation capabilities. Ensures more timely turnaround of documents. When we provide an Acrobat manual with a product (e.g., Nitsuko TAPI Driver), you are assured of having the most up-to-date manual available. With the installation of a PC fax/modem, it makes faxing of any brochure, user guide, proposal or manual quick and easy.
  • Page 4 Contents Using Your Telephone Basics Features...

  • Page 5: Table Of Contents

    Using Your Telephone ........1 Your multibutton telephone ......1 Using a programmable key with three functions .
  • Page 6 Camp-On ......... . . 24 Conference .
  • Page 7 Telemarketing Dial ........61 Time and Date ........61 Voice Mail .

  • Page 9: Using Your Telephone

    DS01 Multibutton Feature Handbook Using Your Telephone Your multibutton telephone . . . Your multibutton telephone, available in taupe or graphite, gives you quick access to your system’s features. For example, place or answer a Message Waiting just by pressing MSG. Or, press DND to quickly put your phone in Do Not Disturb.

  • Page 10: If Your Phone Has An Alphanumeric Display

    If your phone has an alphanumeric display . . . Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, a ringing outside line FRI 08/18 03:34P may show you the number of the caller before you answer.

  • Page 11: Using Handsfree Instead Of The Handset

    Using Handsfree instead of the handset . . . Your telephone may have a Speakerphone for Handsfree operation. This means you can place and answer calls just by pressing HF. If your phone has Automatic Handsfree, you can press a line key for a Handsfree call without first pressing HF.

  • Page 12: If You Have A Dss Console

    If you have a DSS Console . . . You may have a DSS Console next to your phone. When you first use your DSS Console, many of the keys are programmed for you. By just pressing a key, you can easily call (Hotline) co-workers, Park calls or use Page.
  • Page 13 Know when to use your features . . . Then turn to page Look up what you want to do Calling a co-worker Intercom Calls ......9 Paging......... 45 Door Box........31 Outside calls Placing and Answering ....7 Prime Line Selection....49 Ringing Line Preference ....
  • Page 14 Know when to use your features . . . Then turn to page Look up what you want to do When you work in groups Privacy Groups......50 Group Call Pickup ..... 33 Group Ring......... 34 Directed Call Pickup ....28 If you need privacy Do Not Disturb......

  • Page 15: Basics

    Outside Calls Basics Handsfree Handsfree lets you place or answer calls without lifting the handset. When you see the instruction, "Lift Handset," you can press HF instead. • If MIC/DND lights when you press HF, your phone has Monitor, not Handsfree.
  • Page 16 Outside Calls -The line key lights and you hear dial tone. You may also be able to press a line group (line rotary) key. These keys are also called outbound loop keys. Your communications manager can tell you which keys are line keys. Dial number.

  • Page 17: Intercom Calls

    Intercom Calls -If you are not connected to the caller, press the flashing line key. The line key lights. -To answer a call ringing the paging speakers, see the Night Answer feature. Intercom Calls You can voice-announce your Intercom call or have the called extension ring.

  • Page 18: Hold

    Hold -You hear two beeps and can begin speaking. -You can also place an Intercom call by pressing a Station Call Coverage key. Refer to the Station Call Coverage feature. (The ICM key flashes. If you are an attendant, To answer a ringing the HF key flashes instead.) Intercom call: Lift handset.
  • Page 19 Hold If a call remains on Hold too long, it recalls Things to remember about the extension that placed it on Hold. If unan- Hold: swered, the call may ring other extensions. If a call is on a line that does not appear on your phone, you can only place the call on Exclusive Hold.

  • Page 20: Transfer

    Transfer Dial line access code (e.g., 801) or exten- sion number. To retrieve an Intercom call At your extension: Lift handset. from Hold: 1. -If you have Prime Line Selection, press ICM before going to the next step. Press HOLD. -You cannot put a Handsfree Intercom call on Hold.
  • Page 21 Transfer -If you hear busy tone, you can dial C to wait in line. Refer to the Camp-On feature on page 24. Also, your display shows, "HOLD/WAIT." This indicates the number of calls on Hold or already camped-on to the busy extension. Hang up.

  • Page 22: Features

    Account Codes Features Account Codes For billing or other purposes, you can enter an Account Code (a number up to 10 digits long) to categorize your outside call. This Account Code is included in a report that the system generates. You can enter an Account Code manually as described below, or you can program a One-Touch Speed Dial key for Account Code entry (see page 54).

  • Page 23: Alarm

    Alarm Alarm This feature is for attendants only. Your telephone display may show an alarm message. Alarm messages occur when a telephone is unplugged or fails, when a line fails or when a printed circuit card in the system equipment fails. Telephone and line failures display as Minor Alarms.

  • Page 24: Alternate Attendant

    Alternate Attendant Alternate Attendant This feature is for attendants only. Alternate Attendant allows you to reroute your incoming calls to another extension (your Alternate Attendant). You may want to reroute calls when you are busy or you must leave your phone. Outside calls ring at both your extension and the Alternate Attendant.

  • Page 25: Automatic Call Distribution

    Automatic Call Distribution Automatic Call Distribution ACD Member (Agent) Your extension may be in an Automatic Call Distribution group. The members of your ACD group share responsibility for answering the group’s calls. ACD evenly distributes the calls among the group members.
  • Page 26 Automatic Call Distribution -If Agent’s key is Agent is OFF... . Idle ON... . . Busy Flashing Slow ..Off Duty Flashing Fast .

  • Page 27: Background Music

    Background Music Hang up when through recording. Lift handset To listen to a previously Press ICM. recorded announcement: Press PGM#. Dial MVL (Message Voice Listen). Dial the message number (00,02-07). Lift handset. To erase all your recorded Press ICM. announcements (including Press PGM#.

  • Page 28: Call Forwarding

    Call Forwarding Press VOL UP or VOL DN while feature is To adjust the volume of active or telephone is idle. Background Music: Call Forwarding With Call Forwarding, you can reroute your incoming calls to another extension or to an outside number. If you are an attendant, you cannot use Call Forwarding.

  • Page 29: Call Forward System Cancel

    Call Timer Off-Premise Call Forwarding You can reroute your calls to an outside (off-premise) telephone number. For example, you can forward your calls to your cellular car phone if you have to be on the road. Press ICM To forward calls to an Press PGM#.

  • Page 30: Callback

    Callback Press Timer key. To start the Call Timer (if you have a Timer key): -The Timer key is ON. Your display starts timing your call. Press the Timer key before you place or answer your call — or while idle. If your phone has Auto Timer, it starts automatically for outside calls.

  • Page 31: Caller Id

    Caller ID -If you hear two beeps, go ahead and speak. Call busy extension again. To cancel a Callback -You hear busy tone. request to a specific extension: Press *. Hang up. (This also cancels your Line Callbacks.) To cancel all your Callbacks Lift handset.

  • Page 32: Camp-On

    Camp-On -You can press another flashing line key instead of going to the next step. Press the flashing line key again to display the incoming caller’s name. -If the telephone company does not offer the name option, you skip to the next step. -You can press another flashing line key instead of going to the next step.

  • Page 33: Conference

    Conference (Do Not Hang Up.) To Camp-On to a busy Dial C. extension or line: -If you Camp-On to a busy extension... You hear ringing in your handset. When the party is free, their phone rings. -You hear two beeps and you can begin speaking.

  • Page 34: Conference, Unsupervised

    Conference, Unsupervised Hang up. To cancel a Conference: 1. -If your Conference included an Intercom call, your callers continue to converse after you hang up. Place Conference on Hold. Disconnect one of your callers. Hang up on your remaining caller. Conference, Unsupervised Use Unsupervised Conference when you want to join two outside callers in a Conference —...

  • Page 35: Direct Station Selection

    Direct Station Selection Press *. -Your display shows, "DIAL PREVIEW." Dial number. -Your display shows digits dialed, with a cursor (-) after the last digit. Press DN to move the cursor left to the in- To correct digits: 1. correct digit. Press UP to move the cursor to the right, one digit at a time.

  • Page 36: Directed Call Pickup

    Directed Call Pickup When the key is... The extension is... Flashing Also refer to DSS in User-Programmable User-Programmable Feature: Features (page 76). When programming DSS keys, you can use the User-Programmable Feature or the procedure below. If a DSS key is also a Station Call Coverage key, changing DSS also changes the Call Coverage assignment.

  • Page 37: Directory Dialing

    Directory Dialing (You can program this on a One-Touch Speed To Pickup a call ringing at Dial key. See page 54.) another phone: Lift handset. Press ICM. Press *. Dial ringing extension number. -You are connected to the caller. -This procedure also picks up a call on System Hold or Parked at the extension you dial.

  • Page 38: Display Messages

    Display Messages Dial the first letter of the desired name. -To enter a Q or a Z, press 0 (zero). Dial the digit (1, 2 or 3) that identifies the desired letter. -The display shows the first name beginning with that letter. If there are none, the display shows: X-UNLISTED NAME (X is the letter you entered).

  • Page 39: Do Not Disturb

    Door Box -Your phone must be idle (not ringing), with Background Music off. Do Not Disturb Do Not Disturb (DND) blocks Page or ringing at your extension. If you call an extension that is in DND, you hear a reorder tone. You may be able to override DND.

  • Page 40: Flash

    Flash Door Boxes come in handy at delivery entrances. Your company doesn’t need to have someone at the door to monitor the entrance. You can just answer the Door Box instead. If the door has an electric strike connected to a Relay Box, you can use your phone to release the door. Lift handset.

  • Page 41: Forced Line Disconnect

    Group Call Pickup Forced Line Disconnect This feature is for attendants only. Forced Line Disconnect allows you to disconnect a call on an outside line. This may be necessary, for example, when a call is terminated but the line remains locked up (line key stays lit). Lift handset.

  • Page 42: Group Listen

    Group Listen Lift handset. Press the flashing Group Call Pickup key. -The key flashes when a call is ringing the group. -You are connected to the caller. Your display shows, "P (+ name)" or "PICKUP FROM (+ extension number)." Use Ring Assignment/Delayed Ring User-Programmable Feature: Assignment in User-Programmable Features...

  • Page 43: Headset

    Headset Lift handset and press ICM. Dial Ring Group number (e.g., 396). -You hear ringing; wait for an answer. (You can program this on a One-Touch Speed To answer a Ring Group call Dial key. See page 54.) at any phone: Lift handset and press *.

  • Page 44: Hotline

    Hotline Press RLS on the DSS Console. To place a call using the Press the flashing line or Intercom loop headset: key. -If you have Ringing Line Preference, press the line or Intercom loop key before pressing RLS. You can allow or deny Headset operation for User-Programmable Feature: your phone.

  • Page 45: Intrusion (Barge-In)

    Intrusion (Barge-In) (Do Not Hang Up.) To transfer the call you are Press the Hotline key. on using a Hotline key: -If your partner doesn’t answer, you can press another Hotline key instead of going to step 2. Hang up, or wait for an answer. (ICM flashes.) To answer a call from your If you are not an attendant...

  • Page 46: Last Number Redial

    Last Number Redial Last Number Redial This feature is always available. With Last Number Redial, you can easily call the last outside number you dialed. Each time you place an outside call, the system saves the number you dialed (up to 24 digits). You can redial the call whether it was answered, unanswered or busy.

  • Page 47: Meet-Me Conference

    Meet-Me Conference -You can use your phone for other calls while you wait for Callback to ring you back. Lift handset. To answer when Callback -You hear dial tone on the line you rings you back: requested. Place call. Try to access busy line again. To cancel a Callback -You hear busy tone.

  • Page 48: Message Waiting

    Message Waiting Message Waiting You can leave a Message Waiting indication at a busy or unanswered extension requesting a return call. The indication is a flashing MSG key and an optional voice reminder message. If you are an attendant, another extension user cannot leave a Message Waiting at your extension.

  • Page 49: Microphone Mute

    Monitor -You cannot cancel a Message Waiting you left at an individual extension. Press ICM. Press PGM#. Press *. Press HF to hang up. Microphone Mute Microphone Mute allows you to turn off your phone’s Handsfree microphone at any time. When you activate Microphone Mute, you can still listen to your caller but your caller cannot hear your voice.

  • Page 50: Night Answer

    Night Answer Dial the extension number. Dial M. -You hear the conversation. Night Answer This feature is for attendants only. If you are an attendant, you can place the system in Night Answer. While in Night Answer, the system reroutes incoming calls to preselected extensions or through the paging system.

  • Page 51: Off-Hook Signaling

    Off-Hook Signaling Off-Hook Signaling While on a call, Off-Hook Signaling alerts you when you have another call waiting to be answered. The off-hook signal is a tone through the speaker when the call is ringing in. You can answer the waiting call. Off-Hook Signaling also allows you to signal a busy extension when you want to talk to them.

  • Page 52: Operator Assistance

    Operator Assistance -If the called party is busy on a handset call and you press a DSS or Hotline key, Off-Hook Signaling is automatic. If the called party is busy on a Handsfree call and you press a DSS or Hotline key, Camp-On is automatic.

  • Page 53: Page, Zone

    Page, Zone -Your communications manager can tell you about each message. Wait for instructions, then begin recording. Hang up. Lift handset. To listen to a previously Press ICM. recorded OPA message: Press PGM#. Dial MVL. Dial the message number (02-07) you want to hear.
  • Page 54 Page, Zone Your system can have up to seven Internal Paging Zones and an All Call Paging Zone. When you Page an Internal Zone, only those telephones in the zone receive the announcement. When you make an All Call Page, all phones receive the announcement.

  • Page 55: Park

    Park -If your system has a PCU Module, you may have codes for additional External Page Zones. Check with your communications manager. Make announcement. Hang up. Lift handset. Press Page key. -You hear two beeps. If the zone is busy, you hear fast busy tone instead.

  • Page 56: Personal Greeting

    Personal Greeting Page party to receive call and announce the Park Orbit access code. Hang up. Press the Park Orbit key. -You hear dial tone. The key flashes for calls you parked and is on for calls co-workers have parked. Page party to receive call.

  • Page 57: Prime Line Selection

    Prime Line Selection Lift handset. To record a Personal Press ICM. Greeting: Press PGM#. Dial M V. -Dial A for all calls. -Dial I for internal calls only. The system prompts, "Please start record- ing." After you hear the beep, speak clearly and directly into the handset.

  • Page 58: Privacy Groups

    Privacy Groups Privacy Groups If your extension is in a Privacy Group, you can enter another group member’s outside call unannounced and uninvited. Each member of the group can select Privacy. This prevents members from entering the call. Lift handset. To join a conversation with Press the desired line key.

  • Page 59: Ringing Line Preference

    Save Lift handset. To place a line or extension Press ICM. back into service: Press PGM#. Dial extension number or line extension number (e.g., 372). Ringing Line Preference Ringing Line Preference lets you answer outside calls by just lifting the handset.

  • Page 60: Selectable Display Messages

    Selectable Display Messages Lift handset. To dial a saved number: 1. -To select a different line, press a line key. Press DIAL. Press SAVE. -The system uses the same line and dials the number. -If you hear busy tone, press an idle line key.

  • Page 61: Speed Dial

    Speed Dial Lift handset. To select a Display Message Press ICM. (by scrolling through the Press PGM#. messages): Dial M. Scroll through the messages using VOL UP or VOL DN. -You may add digits to the end of messages 00-07. Press DIAL and SAVE.
  • Page 62 Speed Dial Personal Speed Dial Personal Speed Dial numbers are reserved for your own use. You can store up to 20 Personal Speed Dial numbers in memory locations called bins. Your Personal Speed Dial bins are numbered 50-59 and 20-29. By pressing DIAL, your programmable keys become Personal Speed Dial keys for bins 50-59 and 20-25.
  • Page 63 Speed Dial In some cases, you may want to store a Delay in lieu of a Pause. A Delay is a fixed wait interval that doesn’t monitor for second dial tone. Use Delay, for example, if you’re not sure the dial-up service will return second dial tone.
  • Page 64 Speed Dial Dial Personal Speed Dial bin number (50- 59, 20-29), press Speed Dial bin key (1- 16), or press One-Touch Speed Dial key. -Your display shows, "LINE [01-nn,9X]." -If you are an attendant, you cannot use this procedure to store numbers in One-Touch Speed Dial keys.
  • Page 65 Speed Dial -To enter a blank (a space), a Q, or a Z, press 0 (zero). To erase a name, press *. Dial the digit (1, 2 or 3) that identifies the desired letter. Repeat the above two steps for additional letters.
  • Page 66 Speed Dial Using System Speed Dial You can also use Speed Dial in User-Programmable User-Programmable Features to store System Feature: Speed Dial numbers. See page 76. Lift handset. To store a System Speed Press DIAL. Dial number: Press PGM#. Dial System Speed Dial bin number (e.g., 700).

  • Page 67: Station Call Coverage

    Station Call Coverage -If you hear busy tone, press an idle line key. Your call dials out automatically. Lift handset. -You can preselect a line by pressing a line key. Press System Speed Dial key (One-Touch key for System Speed Dial). -The Speed Dial key does not light.
  • Page 68 Station Call Coverage When the key is . . . The covered phone is . . . Idle Busy Flashing Slowly Ringing Flashing Fast In DND Press Call Coverage key. To place a call to your If you hear two beeps, go ahead and speak. covered extension: If you hear ringing, wait for called party to answer.

  • Page 69: Telemarketing Dial

    Time and Date Press flashing Call Coverage key. To pick up a call ringing a covered extension: Use Ring Assignment and Delayed Ring User-Programmable Feature: Assignment in User-Programmable Features (page 76) to program ringing for your Call Coverage keys. To change a Call Coverage Key extension assignment, use DSS programming.

  • Page 70: Voice Mail

    Voice Mail Features (page 76). If you are an attendant, you can also use the procedure below. Lift handset. To set the time: 1. Press ICM. Press PGM#. -Your display shows, "DSS,EXT,6,9,8?." Dial T. -Your display shows, "SET TIME HHMMSS." Enter the hour (00-23: 0=12 midnight;...
  • Page 71 Voice Mail Call Forwarding to Voice Mail When you forward your phone to Voice Mail, your incoming calls automatically go to your mailbox. Your callers can leave a message instead of calling back later. You can choose one of three different Call Forwarding to Voice Mail modes: •...
  • Page 72 Voice Mail Conversation Record While on a call, you can press your Record key to record the conversation in your mailbox. Voice Mail stores the conversation like any other voice message. You can then save, edit or delete the recorded conversation. Ask your communications manager if you have a record key.

  • Page 73: Voice Prompting Messages

    Voice Prompting Messages -Dial 2 to forward calls not answered or when busy. -Dial 3 to forward all calls. -Dial 4 to have Voice Mail screen your calls (i.e., emulate a personal answering machine). Hang up. -MSG flashes slowly. Lift handset. To cancel Call Forwarding: 1.
  • Page 74 Voice Prompting Messages Voice Prompt Description All lines are busy. For automatic Plays when trying to place a call Callback, please press the when all lines in the group are Callback key. busy. Audio file is full. Plays when trying to record a Personal Greeting when all memory has been used.

  • Page 75: Volume Controls

    Volume Controls Voice Prompt Description You have a message. Plays to alert the user that someone has left a Message Waiting (controlled by system programming). Plays when trying to place a Your call cannot go through. restricted call. Please call the operator. Your calls have been forwarded.

  • Page 76: Walking Class Of Service

    Walking Class of Service -When you hang up, the volume level for outside calls may revert to a mid-range value. The volume level for Intercom calls, however, stays at the set value until you change it. Press VOL UP or VOL DN while on a To adjust the Handsfree Handsfree call.

  • Page 77: Charts And Illustrations

    LEDs — see page 70 • Flash rates for telephones with single color (red) LEDs — see page • Multibutton telephone key layout — see page 72 • DSS Console key layouts for (page 73) • Feature Quick Reference Guide — see page 75 •...
  • Page 78 Charts and Illustrations Graphite Phone with Dual Color LEDs All LEDs out (dark) Your phone is idle (not on a call) Outside Calls An outside line is busy The line key is On Red An outside call is ringing your The line key flashes Slowly Red if phone it’s shared, Off then Quickly...
  • Page 79 Charts and Illustrations Phone with Single Color (Red) LEDs All LEDs out (dark) Your phone is idle (not on a call) Outside Calls An outside line is busy The line key is On An outside call is ringing your The line key flashes Slowly if it’s phone shared, Off then flashing Quickly if it’s just for you...
  • Page 80 DIAL Save Programmable LAST Feature Keys Volume Down SAVE Feature, Flash Programming Mode HOLD CONF MIC/DND Handsfree Hold, Intercom Loop Key Background Music (Attendant) Conference Message Waiting Do Not Disturb, Intercom Microphone Mute Night Answer Key (Attendant) Your Multibutton Telephone...
  • Page 81 Charts and Illustrations PAGE PAG 1 PAG 2 PAG 3 60 Your DSS Console...
  • Page 82 Charts and Illustrations...

  • Page 83: Quick Reference

    Charts and Illustrations QUICK REFERENCE OUTSIDE CALLS Placing: Lift handset + Line key + Dial number Answering: Lift handset (if not connected, press flashing key) Answering ringing over Lift handset + ICM + Dial * 0 paging speakers: INTERCOM CALLS Placing: Lift handset + ICM + Dial extension (if you hear ring-busy, you may be able to dial 1 to get through)
  • Page 84 Charts and Illustrations DS01 USER-PROGRAMMABLE FEATURES To program a feature, press PGM# and the feature’s code. For example, to set Night Ring, press PGM# and dial NR. The remaining steps vary with each feature. Your access level determines the features you can program. See your communications manager.
  • Page 85 Charts and Illustrations...
  • Page 86 Index Index Account Codes, 14 Mandatory, 14 Verifiable, 14 Agent (Member), 17 Announcements, 18 Group Status, 17 On and Off Duty, 17 Recording Announcements, 18 Supervisor, 17 ACD Agent, Removing from Service, 17, 18 Add-On Conference, 25 Alarm, 15 Alphanumeric Display Display Brightness, 30 Introduction to, 2 Messages, 30...
  • Page 87 Index See Monitor Attendant, Features not available to Call Forwarding, 20 Callback, 22 Do Not Disturb, 31 Group Listen, 34 Handsfree, 7 Handsfree Volume Adjustment, 67 ICM Key, 10 Line Callback, 38 Message Waiting, Receiving, 40 Microphone Mute, 41 Personal Greeting, 48 Voice-announced calls, 10 Whisper Page, 43 Audio Prompts, 65, 66...
  • Page 88 Index Call Forwarding Cancel, 21 Call Park, 47 Call Pickup Group, 33 Group Ring, 34 Hotline, 36 Call Pickup, Directed, 28 Call Timer, 21 Auto, 22 Manual, 22 Call Waiting See Camp-On Callback, 22 Cancelling, 23 Line, 38 Called Number Delivery (CND) See Caller ID Called Number Identification (CNI) See Caller ID...
  • Page 89 Index Database Dialing See Telemarketing Dial Date and Time, 61 Delayed Ringing, 76 Dialing 9 or 90-98, 8 Dialing Behind a PBX or Centrex, 8 Dialing from the PC See Telemarketing Dial Dialing Number Preview, 26 Dialing Plan, 69 Digital Door Box, 31 Direct Line Access, 8 Direct Station Selection, 27 Directed Call Pickup, 28...
  • Page 90 Index Flash, 32 Flash Rates Call Coverage key, 60 Group Call Pickup Key, 34 Hotline Key, 36 Page key, 47 Park key, 48 Personal Speed Dial key, 57 Record Key, 65 System Speed Dial key, 59 Timer key, 22 Forced Account Codes See Account Codes, Mandatory Forced Trunk Disconnect, 33, 41 Forwarding calls to your mailbox, 64...
  • Page 91 Index Last Number Redial, 38 Line Callback, 38 Line Rotaries Inbound, 8 Outbound, 8 Loop Keys Inbound, 8 Outbound, 8 Mandatory Account Codes, 14 Meet Me Conference, 39 Message Center, 63 Message Waiting, 40 Microphone Mute, 41 Monitor, 41 Multi-Line Conference, 25 Multi-Party Conference, 25 Music On Hold Volume Control, 67...
  • Page 92 Index Page, Zone, 45, 46 Paging Volume Control, 67 Park, 47 PBX/Centrex Dialing, 8 PC Dialing See Telemarketing Dial Personal Answering Machine Emulation, 63 Personal Greeting, 48 Personal Speed Dial, 54 Placing Intercom Calls, 9 Placing Outside Calls, 7 Prime Line Selection, 49 Privacy, 50 Privacy Groups, 50 Privacy Release, 50...
  • Page 93 Index Save, 51 Selectable Display Messages, 52 Setting the Time and Date, 61 Silent Monitor See Monitor Speed Dial, 53, 54, 55, 56, 57, 58 Chaining Numbers, 59 One-Touch Speed Dial Keys, 54 Personal Speed Dial, 53, 54, 55, 56, 57, 58 Storing a Pause, Delay or Flash, 54 Storing Intercom Features, 54 Storing Names, 54...
  • Page 94 Index Trunk Queuing See Line Callback Universal Night Answer See Night Answer Unsupervised Conference, 26 User Programming Call Coverage Keys, 61 Chart, 76 Delayed Ring Assignment, 7 Direct Station Selection, 28 Headset Operation, 36 Hotline Assignments, 36 Intercom Voice Announcements, 10 Night Ringing, 42 Paging, 46 Pickup Group Ringing, 34...
  • Page 95 Index Answering Machine Emulation, 63 Calling your mailbox, 64 Forwarding to mailbox, 63, 64 Leaving a message, 63 Message Center, 63 Record Key, 64 Transferring to mailbox, 63 Voice Module Unit See VMU Voice Over, 43 Voice Prompting Messages, 65, 66 Voice-Announced Calls, 10 Volume Controls, 67 Walking Class of Service, 68...
  • Page 96 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 Digital System Multibutton Telephone Feature Handbook Part No. N1870MFH03 June 1994 N1870MFH03 Issue 1-0 Printed in U.S.A.
  • Page 97 This manual has been developed by Nitsuko America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated.

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