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Nitsuko ONYX Feature Handbook

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Summary of Contents for Nitsuko ONYX

  • Page 1 ONYX Multibutton Feature Handbook...
  • Page 2 In Edit Preferences General, set the following: – Default Magnification = Fit Width – Display Splash Screen at Startup = Disabled (box not checked) – Display Open Dialog Box at Startup = Disabled (box not checked) For easiest reading on-screen, select View Fit Width (or Ctrl K).
  • Page 3 Provides on-line viewing and printing. Extensive search and navigation capabilities. Ensures more timely turnaround of documents. When we provide an Acrobat manual with a product (e.g., Nitsuko TAPI Driver), you are assured of having the most up-to-date manual available. With the installation of a PC fax/modem, it makes faxing of any brochure, user guide, proposal or manual quick and easy.

  • Page 4: Table Of Contents

    Table of Contents Your system may restrict you from using some of the features listed in this handbook. Ask your communications manager which features you can use. Then, check in the box next to the feature’s name. Also, if your system does not use the standard numbering plan, feature access codes may be different than described.
  • Page 5 Caller ID..........27 Camp-On .
  • Page 6 Ringing Line Preference ....... 59 Save ..........60 Selectable Display Messages .

  • Page 8: Using Your Telephone

    ONYX M ultib ut ton Fe atu re Ha nd bo ok Using Your Telephone The type of phone you have . . . You have either a 30-button or a 10-button telephone. The phones are identical except in the number of programmable keys.

  • Page 9: If Your Phone Has An Alphanumeric Display

    If your phone has an alphanumeric display . . . Your telephone’s Alphanumeric Display helps you use features and tells you about your calls. For example, a ringing outside line (203) 926 5400 may show you the number of the caller before you answer.

  • Page 10: Using Handsfree Instead Of The Handset

    Using Handsfree instead of the handset . . . Your telephone may have a Speakerphone for Handsfree operation. This means you can place and answer calls just by pressing HF. If your phone has Automatic Handsfree, you can press a line key for a Handsfree call without first pressing HF.

  • Page 11: If You Have A Dss Console

    If you have a DSS Console . . . You may have a DSS Console next to your phone. When you first use your DSS Console, many of the keys are programmed for you. By just pressing a key, you can easily call (Hotline) co-workers, Park calls or use Page.
  • Page 12 .QRZZKHQWRXVH\RXUIHDWXUHV Then turn to page Look up what you want to do Intercom Calls ......9 &DOOLQJDFRZRUNHU Paging......... 52 Door Box........35 Multiple Directory Number ..47 Placing and Answering ....7 2XWVLGHFDOOV Prime Line Selection....57 Ringing Line Preference .... 59 Account Codes ......

  • Page 13: Look Up What You Want To Do

    .QRZZKHQWRXVH\RXUIHDWXUHV Then turn to page Look up what you want to do Speed Dial ........62 3ODFLQJFDOOVTXLFNO\ Last Number Redial ....43 Save ..........60 Directory Dialing ....... 33 Privacy Groups......57 :KHQ\RXZRUNLQJURXSV Group Call Pickup ..... 38 Group Ring......... 39 Directed Call Pickup ....

  • Page 14: Basics

    Outside Calls Basics Handsfree Handsfree lets you place or answer calls without lifting the handset. When you see the instruction, "Lift Handset," you can press HF instead. • If DND/MIC lights when you press HF, your phone has Monitor, not Handsfree.
  • Page 15 Outside Calls -The line key lights and you hear dial tone. You may also be able to press a line group (line rotary) key. These keys are also called outbound loop keys. Your communications manager can tell you which keys are line keys. Dial number.

  • Page 16: Intercom Calls

    You may not be able to voice-announce to some extensions. • If your phone has Dual Line Appearance (ONYX IV only), you don’t have to press INTERCOM to place Intercom calls. You hear Intercom dial tone and your appearance key lights as soon as you lift the handset.
  • Page 17 Intercom Calls Method 2 Lift handset. Press Hotline key. -You hear ringing. Wait for the party to answer. -You hear two beeps and can begin speaking. -You can also place an Intercom call by pressing a Station Call Coverage key. Refer to the Station Call Coverage feature.

  • Page 18: Hold

    Hold Hold This feature is always available. Hold lets you place a call in a temporary waiting state. While the call is on Hold, you can place and receive other calls. There are two types of Hold for outside calls: System Hold and Exclusive Hold. You can retrieve a call from System Hold at any extension.

  • Page 19: Transfer

    You can Transfer an outside call to another extension. If the other party does not answer the transferred call, you can retrieve it. If your system is an ONYX IV, you can also Transfer Intercom calls. (Do Not Hang Up.)
  • Page 20 Transfer -You can press a DSS key instead of dialing the extension number. If you are an attendant, you can also press a DSS Console key. Press Hotline key. -To Transfer the call using a Station Call Coverage key, refer to the Station Call Coverage feature.

  • Page 21: Features

    (You can program this on a One-Touch Speed 7RHQWHUDQ$FFRXQW&RGH Dial key. See page 62.) IRUWKHFDOO\RXDUHRQ (Do not hang up.) -If your system is an ONYX IV, use steps 2-4 only. Your call is not interrupted. Press INTERCOM. Press PGM#. Enter Account Code.

  • Page 22: Alarm

    Alarm Alarm This feature is for attendants only. Your telephone display may show an alarm message. Alarm messages occur when a telephone is unplugged or fails, when a line fails or when a printed circuit card in the system equipment fails. Telephone and line failures display as Minor Alarms.

  • Page 23: Alternate Attendant

    Alternate Attendant Alternate Attendant This feature is for attendants only. Alternate Attendant allows you to reroute your incoming calls to another extension (your Alternate Attendant). You may want to reroute calls when you are busy or you must leave your phone. Outside calls ring at both your extension and the Alternate Attendant.

  • Page 24: Automatic Answer

    Automatic Call Distribution Automatic Answer This feature is available on ONYX IV systems only. You can answer calls automatically, without pressing a line key or your Intercom loop (HF) key. Automatic Answer is particularly helpful to you if you have a headset and a DSS Console. You just press RLS on the DSS Console to answer the call that has been ringing the longest.
  • Page 25 VAU or OPA/VAU PCB (ONYX II/III/IV) or VMU Module (ONYX VS). • Activate or deactivate the night mode for your ACD group (ONYX IV only). This lets calls to your ACD group automatically reroute when the agents are unavailable. Watch your DSS Console.
  • Page 26 Automatic Call Distribution On your DSS Console, press the Hotline key for your ACD group master number. Watch your telephone display. -Your display shows information for the group selected in the previous step. For example, if your display shows, "02 L-04 00:47,"...

  • Page 27: Background Music

    Background Music Dial the message number (00,02-07). Lift handset. 7RHUDVHDOO\RXUUHFRUGHG Press INTERCOM. DQQRXQFHPHQWV LQFOXGLQJ Press PGM#. 23$DQQRXQFHPHQWV  Dial MV and press PGM#. -Your display shows, "DELETE ALL MSG?" To erase messages, dial Y. - Your display shows, "COMPLETED." To quit without erasing, dial N. - Your display shows, "ABORTED."...

  • Page 28: Call Forwarding

    Call Forwarding The volume setting for Background Music also sets incoming ringing and paged announcement levels over the telephone’s speaker. (Do not lift handset.) 7RWXUQ%DFNJURXQG0XVLF 1. Press HOLD. RQRURII Press VOL UP or VOL DN while feature is 7RDGMXVWWKHYROXPHRI active or telephone is idle. %DFNJURXQG0XVLF Call Forwarding With Call Forwarding, you can reroute your incoming calls to another...
  • Page 29 Dial telephone number that is to receive calls. Press HF to hang up. Remote Call Forwarding (ONYX IV Only) From your phone, you can set the Call Forwarding, Personal Greeting and Auto Page of a co-worker’s extension. For example, if you’re tied up in a meeting you could use the conference room phone to reroute your calls to a co-worker.
  • Page 30 Call Forwarding -Dial 2 to forward calls not answered or when busy. -Dial 3 to forward all calls. Hang up. -At the controlled extension, the MSG key flashes fast. Lift handset. 7RUHPRWHO\IRUZDUGDQ Press line appearance key for the controlled H[WHQVLRQªVFDOOV extension.

  • Page 31: Call Forward System Cancel

    Call Forward System Cancel -If you skip this step, callers to the controlled extension just hear the recorded message. Hang up. -MSG flashes at the controlled extension. Lift handset. 7RUHPRWHO\UHFRUGDQG Press line appearance key for the controlled DFWLYDWH$XWR3DJHIRUWKH extension. FRQWUROOHGH[WHQVLRQ Press PGM#.
  • Page 32 Call Timer (Your phone must be idle. Do not use this 7RVWDUWWKH&DOO7LPHUIURP procedure in a VS system.) \RXUGLDOSDG Do not lift handset. Press # and dial 8. -Your display shows, " AUTO TIMER ON." HF lights. Press HF. -HF goes out. Place or answer your call.

  • Page 33: Callback

    Callback Callback When you call a busy extension, you may leave a Callback request for a return call. You do not have to repeatedly call the busy extension back, hoping to find it idle. You will note that the Callback ring cadence is longer than other ringing signals.

  • Page 34: Caller Id

    Caller ID Caller ID If your phone has a display, Caller ID can show your incoming caller’s number and optional name. The Caller ID information will show as either a post-answer or pre-answer display. With the post-answer display, you’ll see the caller’s number and optional name after you answer the call. The pre-answer display lets you see the caller’s number and optional name before you answer the call.

  • Page 35: Camp-On

    Camp-On Press the line key for the call. 7RUHGLVSOD\WKH&DOOHU,' LQIRUPDWLRQIRUWKHFDOO\RX DUHRQ Under certain conditions, you may see one of the following messages in place of the normal Caller ID information. :KHQ\RXVHH ,WPHDQV PRIVATE Your caller has blocked Caller ID. OUT OF AREA You caller has dialed from an area that does not support Caller ID...

  • Page 36: Conference

    Press INTERCOM. 7RUHWXUQWRWKHILUVWFDOO Press * and dial S (dial pad key 7). DQGVZLWFK VSOLW EHWZHHQ - If your system is an ONYX IV, refer FDOOV also to the Split feature on page 68. Conference This feature is always available.

  • Page 37: Conference, Unsupervised

    Conference, Unsupervised Conference, Unsupervised Use Unsupervised Conference when you want to join two outside callers in a Conference — then leave the Conference and allow them to talk privately. Once you set up this type of Conference, it continues until one of the outside callers hangs up.

  • Page 38: Direct Station Selection

    Direct Station Selection Press DN to move the cursor left to the in- 7RFRUUHFWGLJLWV correct digit. Press UP to move the cursor to the right, one digit at a time. Dial correct digit. -Your display shows the new digit and the cursor moves one space to the right.

  • Page 39: Directed Call Pickup

    Directed Call Pickup procedure below. If a DSS key is also a Station Call Coverage key, changing DSS also changes the Call Coverage assignment. Lift handset. 7RSURJUDP\RXU'66NH\V Press INTERCOM, then PGM#. Press the desired DSS key. Dial the extension number you want as- signed to the key.

  • Page 40: Directory Dialing

    Company-wide (dials the first 250 System Speed Dial numbers - 100 in VS) If your system is an ONYX IV, your phone may have an Intercom Directory Dialing key. Just press the key to get the directory of Intercom names. This key also lets you Transfer a call to the name you select.

  • Page 41: Display Messages

    Display Messages Dial the digit (1, 2 or 3) that identifies the desired letter. -The display shows the first name beginning with that letter. If there are none, the display shows: X-UNLISTED NAME (X is the letter you entered). Press UP or DN to scroll through the names beginning with this letter.

  • Page 42: Do Not Disturb

    Door Box Do Not Disturb Do Not Disturb (DND) blocks Page or ringing at your extension. If you call an extension that is in DND, you hear a reorder tone. You may be able to override DND. If you are an attendant, you cannot place your phone in DND.

  • Page 43: Dual Line Appearance

    Boxes at extensions 311, 322 and 323 only. Dual Line Appearance This feature is available on ONYX IV systems only. Your extension can have two line appearance keys for placing and answering calls. These line appearance keys are programmable keys assigned to your own extension number.

  • Page 44: Flash

    Forced Line Disconnect While on a call, Dual Line Appearance shows your waiting Intercom calls at a glance. Your first call rings your first appearance key. Your second Intercom call flashes your second appearance key. Lift handset. 7RSODFHDFDOOLI\RXKDYH -Dual Line Appearance follows Ringing 'XDO/LQH$SSHDUDQFH Line Preference.

  • Page 45: Group Call Pickup

    Group Call Pickup Press PGM#. Hang up. Lift handset. Press INTERCOM. Dial line access code (e.g., 801). Press PGM#. Hang up. Group Call Pickup Your extension may be in a group with some of your co-workers’ extensions so you can easily pick up each other’s calls. You can answer a call that is ringing any extension in the group by dialing a Group Call Pickup access code.

  • Page 46: Group Listen

    Group Ring If your system is a VS, use Ring 8VHU3URJUDPPDEOH Assignment/Delayed Ring Assignment in )HDWXUH User-Programmable Features (page 86) to assign Pickup Group key ringing. Do not use the procedure below. (Do not lift handset.) 7RDVVLJQULQJLQJWRD Press PGM# and Pickup Group key. 3LFNXS*URXSNH\ H[FHSW Dial ring code: DWDWWHQGDQWV ...

  • Page 47: Headset

    Headset (You can program this on a One-Touch Speed 7RSODFHDFDOOWRD5LQJ Dial key. See page 62.) *URXS Lift handset and press INTERCOM. Dial Ring Group number (e.g., 428). -You hear ringing; wait for an answer. (You can program this on a One-Touch Speed 7RDQVZHUD5LQJ*URXSFDOO Dial key.

  • Page 48: Hotline

    Hotline -If you have Ringing Line Preference (page 59), this answers the call. Press the flashing line or Intercom loop key. Press RLS on the DSS Console. 7RSODFHDFDOOXVLQJWKH Press the flashing line or Intercom loop KHDGVHW key. -If you have Ringing Line Preference, press the line or Intercom loop key before pressing RLS.

  • Page 49: Intrusion (Barge-In)

    Intrusion (Barge-In) Lift handset. 7RSODFHDFDOOXVLQJD Press the Hotline key. +RWOLQHNH\ -If the Hotline key to your partner is lit, see the Off-Hook Signaling feature on page 49. (Do Not Hang Up.) 7RWUDQVIHUWKHFDOO\RXDUH Press the Hotline key. RQXVLQJD+RWOLQHNH\ -If your partner doesn’t answer, you can press another Hotline key instead of going to step 2.

  • Page 50: Last Number Redial

    Line Callback Wait about four seconds, until the CONF key lights. -You and the other two parties are in Conference. Last Number Redial This feature is always available. With Last Number Redial, you can easily call the last outside number you dialed.

  • Page 51: Meet-Me Conference

    Meet-Me Conference -Use your phone for other calls while you wait for Callback to ring you back. Dial C and hang up. 7RUHTXHVWD&DOOEDFNDIWHU -You can use your phone for other calls GLDOLQJDFRGHIRUDQ while you wait for Callback to ring you RXWVLGHOLQH back.

  • Page 52: Message Waiting

    Message Waiting Lift handset and press INTERCOM. 7RMRLQD0HHW0H Dial announced Meet-Me Conference ac- &RQIHUHQFH cess code (11 or 12). -The CONF key lights when the three parties join the Meet-Me Conference. Message Waiting You can leave a Message Waiting indication at a busy or unanswered extension requesting a return call.

  • Page 53: Microphone Mute

    If you are an attendant, you cannot use Microphone Mute. If your system is an ONYX II/III 32x60, Microphone Mute also turns off your handset microphone. Press DND/MIC until it lights.

  • Page 54: Monitor

    Dial M. -You hear the conversation. Multiple Directory Numbers This feature is available on ONYX IV systems only. Multiple Directory Numbers gives your telephone more than one extension (directory) number. These extension numbers appear on specially assigned programmable keys. You can receive calls on your usual extension number or your Multiple Directory Number.

  • Page 55: Night Answer

    Night Answer Night Answer This feature is for attendants only. If you are an attendant, you can place the system in Night Answer. While in Night Answer, the system reroutes incoming calls to preselected extensions or through the paging system. The DND/MIC key flashes only at your extension while the system is in Night Answer.

  • Page 56: Off-Hook Signaling

    Off-Hook Signaling Off-Hook Signaling While on a call, Off-Hook Signaling alerts you when you have another call waiting to be answered. The off-hook signal is a tone through the speaker when the call is ringing in. You can answer the waiting call. Off-Hook Signaling also allows you to signal a busy extension when you want to talk to them.

  • Page 57: Operator Assistance

    You may be able to record the messages callers hear. Before recording, check with your communications manager to find out about the OPA messages. To use Operator Assistance, your system must have an OPA/VAU PCB (ONYX II/III/IV) or VMU Module (ONYX VS). Lift handset. 7RUHFRUGDQ23$PHVVDJH Press INTERCOM.
  • Page 58 Operator Assistance -Your communications manager can tell you about each message. Wait for instructions, then begin recording. Hang up. Lift handset. 7ROLVWHQWRDSUHYLRXVO\ Press INTERCOM. UHFRUGHG23$PHVVDJH Press PGM#. Dial MVL. Dial the message number (02-07) you want to hear. -Your communications manager can tell you about the messages.

  • Page 59: Page, Auto

    Auto Page. You can then use Directed Call Pickup to intercept the call. (To use Auto Page, your system must be an ONYX II/III/IV with a VAU or OPA/VAU PCB.) If you are an attendant, you cannot use Auto Page.
  • Page 60 Additionally, your system may have External Paging Zones. If you page to an internal zone, the announcement broadcasts over the corresponding external zone as well. ONYX II/III/IV systems can have up to four external zones (zones 1-4). VS can have up to two (zones 1 and 2). All Call Paging is broadcast to all External Paging Zones (speakers).

  • Page 61: Park

    Park -If your VS system has a PCU Module, you may have codes for additional External Page Zones. Check with your communications manager. Make announcement. Hang up. Lift handset. Press Page key. -You hear two beeps. If the zone is busy, you hear fast busy tone instead.
  • Page 62 Park -You hear dial tone. If you hear busy tone, press INTERCOM and dial another orbit. Page party to receive call and announce the Park Orbit access code. Hang up. Press the Park Orbit key. -You hear dial tone. The key flashes for calls you parked and is on for calls co-workers have parked.

  • Page 63: Personal Greeting

    If you are an attendant, you cannot use Personal Greeting. Personal Greeting requires a VAU or OPA/VAU PCB (ONYX II/III/IV) or VMU Module (ONYX VS). To set your Personal Greeting while you’re away from your phone, refer to Remote Call Forwarding on page 22.

  • Page 64: Prime Line Selection

    Privacy Groups Prime Line Selection With Prime Line Selection, you automatically connect to an outside line when you lift the handset. You can use your Prime Line for placing or answering calls. Prime Line Selection simplifies handling calls on your most frequently-used line.

  • Page 65: Removing Lines And Extensions

    (e.g., 480). Reverse Voice Over This feature is available on ONYX IV systems only. While you are on a call, Reverse Voice Over lets you make a private Intercom call to an idle co-worker. Just press a specially programmed Reverse Voice Over key to make the private call.

  • Page 66: Ringing Line Preference

    Ringing Line Preference Your Reverse Voice Over key shows the status of its assigned extension: When the key is . . . The assigned extension is . . . Idle Busy Flashing Fast In DND When your extension is idle, your Reverse Voice Over key works like your DSS keys.

  • Page 67: Save

    Your communications manager can tell you about programmed messages — and the codes you dial to select them. ONYX II/III/IV systems have 64 Selectable Display Messages (00-63). VS systems have 16 (00-15). For example, assume your system has the message, "AWAY ON BUSINESS."...
  • Page 68 Selectable Display Messages (You can program this on a One-Touch Speed 7RVHOHFWD'LVSOD\ Dial key. See page 62.) 0HVVDJH Lift handset. Press INTERCOM. Press PGM#. Dial M. Dial 00-63 to choose one of the messages. -You may add digits to the end of messages 00-07.

  • Page 69: Speed Dial

    Speed Dial Speed Dial Speed Dial gives you quick access to frequently called numbers. There are two types of Speed Dial: Personal and System. Each Speed Dial number can be up to 16 digits long. You can chain (link) two Speed Dial numbers to access longer numbers (up to 32 digits).
  • Page 70 Speed Dial Storing a Pause, Delay or Flash You can store a Pause in a Speed Dial bin by pressing HOLD where you want the Pause to occur. When you use the stored number, the system stops dialing when it encounters the pause and waits for a second dial tone.
  • Page 71 Speed Dial procedure to store numbers on One-Touch Speed Dial keys. Lift handset and press DIAL. 7RVWRUHD3HUVRQDO6SHHG -If you are not an attendant, skip this 'LDOQXPEHU step if you are programming a One-Touch Speed Dial key. Press PGM#. -Your display shows, "ENTER BIN #". Dial Personal Speed Dial bin number (50- 59, 20-29), press Speed Dial bin key (1- 20), or press One-Touch Speed Dial key.
  • Page 72 Speed Dial -For example, to have the system dial 9, pause and then dial 926 5400, enter: 9 (HOLD) 9265400. Hang up. Press Y to program the name, N to leave 7RSURJUDPDQDPHIRUD the name as it is. 6SHHG'LDOQXPEHU ZKHQ -If you press Y, the display shows the \RXUGLVSOD\VKRZV352*0 current name.
  • Page 73 Speed Dial Lift handset. -You can preselect a line by pressing a line key. Press One-Touch Speed Dial key. -If the number includes a pause, press * to force dialing to continue. -If you hear busy tone, press an idle line key.
  • Page 74 Speed Dial Lift handset. 7RFDOOD6\VWHP6SHHG'LDO -You can preselect a line by pressing a QXPEHU line key. If you preselect, press INTERCOM instead of DIAL before dialing a bin number. Press DIAL. Dial System Speed Dial bin number. -If the number includes a pause, you can press * to force dialing to continue.

  • Page 75: Split

    Dial Speed Dial bin number (50-59, 20-29). Split This feature is available on ONYX IV systems only. You can Split (alternate) between your current call and a new call just by pressing a programmed Split key. You can Split between Intercom calls, outside calls or any combination of the two.
  • Page 76 Station Call Coverage Press Call Coverage key. 7R7UDQVIHUDFDOOWRD If you hear two beeps, announce call. FRYHUHGH[WHQVLRQ If you hear ringing, wait for called party to answer before announcing call. Hang up to Transfer the call unannounced. If you hear ring/busy, dial 1 to send Off- Hook Signaling.

  • Page 77: Telemarketing Dial

    Telemarketing Dial Telemarketing Dial Telemarketing Dial lets you use your PC to dial a call and then pick up the call from your telephone after it goes through. If you have auto-dialing or database dialing capabilities in your PC, you can now use those features to place your voice calls.

  • Page 78: Voice Mail

    Voice Mail Enter the hour (00-23: 0=12 midnight; 12=12 noon; 23=11 P.M.) Enter the minutes (00-59). Enter the seconds (00-59). Hang up. Lift handset. 7RVHWWKHGDWH Press INTERCOM. Press PGM#. -Your display shows, "DSS,EXT,6,9,8?." Dial 9. -Your display shows, "SET DATE MMDDYY."...
  • Page 79 Voice Mail Personal Answering Machine Emulation Your mailbox may be able to emulate a personal answering machine. This lets you screen your calls, just like your answering machine at home. You can let the message go through or lift the handset to pick up the call. Leaving a Message When you call a co-worker and their phone is unanswered, busy or in Do Not Disturb, you can easily leave a message in their mailbox.
  • Page 80 Voice Mail -Your communications manager can tell you your security code. Refer to your Voice Mail User Guide for the specifics. You can have a One-Touch Speed Dial key for simplified security code entry. See page 62. (If the Message Center key flashes fast, it has 7RFDOOD0HVVDJH&HQWHU messages waiting.) -You cannot press the flashing Message...

  • Page 81: Voice Prompting Messages

    Voice Prompting Messages Press PGM#. Hang up. -MSG goes out. Press INTERCOM. 7R7UDQVIHUDFDOOWR Press MSG. VRPHRQHHOVHªVPDLOER[ Dial extension number. -If you dial the Voice Messaging System master number, your outside caller can select the mailbox they want. Hang up. (Your telephone must have a record key.) 7RUHFRUG\RXU Press Record key.
  • Page 82 Voice Prompting Messages Voice Prompt Description Please hold on, all lines are busy. Plays when calling a busy UCD or ACD hunt group. Your call will be answered when a line becomes free. Please hold on, your call is being Plays when calling an extension that is Call Forwarded rerouted.

  • Page 83: Volume Controls

    Volume Controls Voice Prompt Description Your calls have been forwarded. Plays to alert the user that the extension’s calls have been forwarded (controlled by system programming). Plays when calling an invalid (not Vacant number. installed) extension. Volume Controls Your telephone has three volume adjustments: Background Music, handset and Handsfree.

  • Page 84: Walking Class Of Service

    Walking Class of Service -When you hang up, the volume level for outside calls may revert to mid-range. The volume level for Intercom calls, however, stays at a set value until you change it. -The volume level setting for the previous Handsfree Intercom call determines the volume of your incoming voice announcements.

  • Page 85: Charts And Illustrations

    Flash rates for telephones with single color (red) LEDs — see page • Multibutton telephone key layout — see page 81 • DSS Console key layouts for ONYX VS (page 82) and ONYX II/III/IV (page 83) • Feature Quick Reference Guide — see page 85 •...
  • Page 86 Charts and Illustrations 'LVSOD\3KRQHZLWK'XDO&RORU/('V Your phone is idle (not on a call) All LEDs out (dark) Outside Calls An outside line is busy The line key is On Red An outside call is ringing your The line key flashes Slowly Red if phone it’s shared, Slowly Red and Quickly Green if it’s just for you...
  • Page 87 Charts and Illustrations 3KRQHZLWK6LQJOH&RORU 5HG /('V Your phone is idle (not on a call) All LEDs out (dark) Outside Calls An outside line is busy The line key is On An outside call is ringing your The line key flashes Slowly if it’s phone shared, Off then flashing Quickly if it’s just for you...

  • Page 88: Your Multibutton Telephone

    Feature Keys Volume Down SAVE Feature, Flash Programming Mode Message Waiting HOLD CONF INTERCOM Handsfree Hold, (Attendant’s Intercom Loop Key) Background Music Do Not Disturb, Microphone Mute Conference (Attendant’s Night Answer Key) Automatic Answer (ONYX IV Attendant) Your Multibutton Telephone...
  • Page 89 Charts and Illustrations PAGE PAG 1 PAG 2 PAG 3 60 Your DSS Console (VS Systems Only)
  • Page 90 Charts and Illustrations 375 PAGE PAG 1 PAG 2 PAG 3 60 Your DSS Console (ONYX II/III/IV)
  • Page 91 Charts and Illustrations...
  • Page 92 Charts and Illustrations 48,&.5()(5(1&( OUTSIDE CALLS Placing: Lift handset + Line key + Dial number Answering: Lift handset (if not connected, press flashing key) Answering ringing over Lift handset + INTERCOM + Dial * 0 paging speakers: INTERCOM CALLS Placing: Lift handset + INTERCOM + Dial extension (if you hear ring-busy, you may be able to dial 1 to get through) Answering: If ringing, lift handset.
  • Page 93 Charts and Illustrations 9686(5352*5$00$%/()($785(6 To program a feature, press PGM# and the feature’s code. For example, to set Night Ring, press PGM# and dial NR. The remaining steps vary with each feature. Your access level determines the features you can program. See your communications manager.
  • Page 94 ONYX VS/II/III/IV Multibutton Telephone Feature Handbook...
  • Page 95 This manual has been developed by Nitsuko America. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated.
  • Page 96 Nitsuko America, Telecom Division 4 Forest Parkway Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 Other Important Telephone Numbers Sales ....... . .203-926-5450 Customer Service .
  • Page 97 N1850MFH04 June 1994 Issue 1-0 Printed in U.S.A. (185)

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