HP ProLiant ML370 Generation 4 Reference And Troubleshooting Manual page 191

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A list of the drivers and NLM files used on the server, including the names,
versions, dates, and sizes (can be taken directly from the CONFIG.TXT or
SURVEY.TXT files)
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If HP drivers are installed:
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Version of the PSP used
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List of drivers from the PSP
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Printouts or electronic copies (to e-mail to a support technician) of:
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SYS:SYSTEM\SYS$LOG.ERR
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SYS:SYSTEM\ABEND.LOG
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SYS:ETC\CPQLOG.LOG
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SYS:SYSTEM\CONFIG.TXT
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SYS:SYSTEM\SURVEY.TXT
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Current patch level
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A list of each third-party hardware component installed, with the firmware
revisions
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A list of each third-party software component installed, with the versions
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A detailed description of the problem and any associated error messages
SCO operating systems
Collect the following information:
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Installed system software versions (TCP/IP, VP/Ix)
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Process status at time of failure, if possible
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Printouts or electronic copies (to e-mail to a support technician) of:
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Output of /etc/hwconfig command
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Output of /usr/bin/swconfig command
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Output of /etc/ifconfig command
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/etc/conf/cf.d/sdevice
Troubleshooting 191